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Apple's Obsession With Secrecy Grows Stronger

Hugh Pickens writes "The NY Times has a story on the culture of secrecy at Apple (registration possibly required). Secrecy is not just the prevailing communications strategy; it is baked into the corporate culture that had its origin in the release of the first Macintosh. 'It really started around trying to keep the surprise aspect to product launches, which can have a lot of power,' says marketing veteran Regis McKenna who advised Apple in its early days. Today few companies are more secretive than Apple, or as punitive to those who dare violate the company's rules on keeping tight control over information. Employees have been fired for leaking news tidbits to outsiders, and the company has been known to spread disinformation about product plans to its own workers and sue bloggers who cover the company. Apple's decision to severely limit communication with the news media, shareholders, and the public is at odds with the approach taken by many other companies, and many experts agree that the secrecy that adds surprise and excitement to Apple product announcements is not serving the company well in corporate governance. Some say that recent reports that Steve Jobs may have had a liver transplant, still not confirmed by the company, now makes one of Apple's assertions from January — that Jobs was suffering only from a hormonal imbalance — seem like a deliberate untruth."

13 of 305 comments (clear)

  1. It's a funny kind of ship that leaks from the top. by sillivalley · · Score: 2, Interesting
    I was with Apple through the late 90's. Yes, that was an era of leaks -- but more often than not, they came from up top, not from the folks down in the trenches.

    What was the difference? If I or a colleague said anything, it was a leak, and we'd be fried. But if someone on top said something, well, that was strategic.

    See the difference?

  2. Re:Avoid the Osborne Effect by the_humeister · · Score: 4, Interesting

    That's a somewhat interesting question. The fact is is that people know new things are coming out from Apple. Yet they buy the "old" stuff and then bitch and moan when the "new" stuff comes out!

  3. Not just a deliberate untruth, possibly illegal by JoshuaZ · · Score: 3, Interesting

    There's a serious question if Apple obeyed the laws for not disclosing more about Jobs' health. There are strict rules about publicly traded companies having to disclose materially relevant information to share holders. Having your CEO, who is known for being extremely influential and essentially responsible for most of your major products, having a severe, life threatening illness and not disclosing it, might very well run afoul of those regulations.

  4. Re:Parts: The Clonus Horror by ceoyoyo · · Score: 4, Interesting

    By that argument we should probably require all employees of any publicly traded company to make their genetic sequence available publicly, plus briefs about any potentially dangerous hobbies they may have. Better throw in data about their relationships too. Nothing impairs performance like trouble at home.

    This "publicly traded company" nonsense is used to justify too much. "Medical problems" is more than enough for the shareholders and the public.

  5. Re:Comments on secrecy... by More_Cowbell · · Score: 4, Interesting

    Pro tip: Delete all your cookies that start with nyt. Presto, no registration needed...

    --
    Experience teaches only the teachable. -AH
  6. Re:OT: Text encoding w/ copy & paste by Anonymous Coward · · Score: 1, Interesting

    Because slashdot was written before multibyte encodings were invented and no one bothered to fix it.

  7. Re:Parts: The Clonus Horror by MichaelSmith · · Score: 3, Interesting

    I think the last five months have demonstrated that apple can operate perfectly well without Steve Jobs anyway. Thats much better than having a single point of failure.

  8. Re:Avoid the Osborne Effect by Nefarious+Wheel · · Score: 4, Interesting

    ...Would you buy a "new" iPhone if you were told a better one was 6 months away, and all the cool features it would have eventually?

    But there's more to it than the Osborne effect. Apple's innovations are often the sort that can be echoed by competitors, diluting the return on their initiative and investment if disclosed too early. In this respect they're no different from any other toy company. I remember it once being said that it was easier to enter the offices of the Pentagon than to acquire a visitors pass to Mattel, so the secrecy may be simply good business.

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    Do not mock my vision of impractical footwear
  9. Re:It's a funny kind of ship that leaks from the t by Vellmont · · Score: 3, Interesting


    See the difference?

    Despite your attempt at sarcasm, I DO see the difference. Generally people not in upper management making decisions that affect the whole company is frowned upon. Do you also get equally upset when upper management decides to develop some new product, and they don't let you make that decision?

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    AccountKiller
  10. Re:Parts: The Clonus Horror by amicusNYCL · · Score: 3, Interesting

    A share holder of a company that uses it's CEO as one of it's primary selling points does have a right to know if that PR asset is about to kack.

    Really, a right? How exactly was that right bestowed upon them? What gave them that right? Is there some sort of shareholder's bill of rights that I haven't heard about which says that if a company uses its CEO as a PR asset then shareholders have the right to know if the CEO is having medical problems?

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  11. Re:Parts: The Clonus Horror by Anonymous Coward · · Score: 1, Interesting

    My bookie(SEC) doesn't need to know about a quarterback (CEO) injury. It's clearly a family(insider) matter.

  12. Re:Parts: The Clonus Horror by 4D6963 · · Score: 2, Interesting

    That's like saying "see, my car just went on this straight road fine while I had my hands off the wheel for 5 seconds!". That doesn't mean that it'll also work in tight turns.

    Yes, car analogies just work for any fucking thing. I wonder how people did before we had cars...

    --
    You just got troll'd!
  13. Re:Avoid the Osborne Effect by david_thornley · · Score: 2, Interesting

    Most I ever paid was $120 for 16K (actually, $240 for 32K - I wanted to max out my memory). It was a lot cheaper than the Radio Shack price of $300 per 16K. (Of course, this was dynamic memory, but the Z80 had provisions to refresh dynamic memory.)

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes