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Out of Business, Clear May Sell Customer Data

narramissic writes "Earlier this week, the Clear airport security screening service ceased operations, leaving many to wonder what would become of the personal information, including credit card numbers, fingerprints, and iris scans, of Clear's customers. And now we know. The information could be sold to the provider of a similar service. Until then, Clear has erased PC hard drives at its airport screening kiosks and is wiping employee computers, but the information is retained on its central databases (managed by Lockheed Martin). Clear customer David Maynor, who is CTO with Errata Security in Atlanta, wants Clear to delete his information but that isn't happening, the company said in a note posted to its Web site Thursday. 'They had your social security information, credit information, where you lived, employment history, fingerprint information,' said Maynor. 'They should be the only ones who have access to that information.'"

21 of 77 comments (clear)

  1. heh by stoolpigeon · · Score: 4, Insightful

    As someone who stood in line and watched well off folks who could fork up the cash and fly by - rather than forcing the influential to face the stupidity that is the tsa so that maybe something could happen to change it - I can't say I feel too upset for them. I saw a guy sign up for it when I flew last month- people that just forked over the $200, lost their data and never really didn't get to use the service must really be mad.

    --
    It's hard to believe that's how Micronians are made. Why don't we see it right now by having you both kiss one another?
  2. Oh the irony by wjousts · · Score: 4, Insightful

    Clear customer David Maynor, who is CTO with Errata Security in Atlanta, wants Clear to delete his information but that isn't happening

    Shouldn't the CTO of what I assume is a company involved in security know better? Should he have read the fine print before signing up?

    1. Re:Oh the irony by immakiku · · Score: 4, Insightful

      Yea in a perfect world he would've. The reality is that people don't have enough time to read all the fine print for everything ever. As long as there's a reasonable expectation of a decent privacy policy, most of us just go with it because the time and effort spent looking for a possible alternative is not worth it. Who's to say that he was even provided with a fine print? The article is not very clear that Clear is in the legal "right" here.

      This is also why it's so important to raise alarm at these issues, because short of forcing privacy standards or laws, that's all the majority of us can reasonably be expected to do.

  3. Big Surprise by JCSoRocks · · Score: 3, Insightful

    Only the sort of people that would hand over their information to a company like this would be surprised to find out that they're going to sell it.

    --
    You are using English. Please learn the difference between loose and lose; they're, there, and their; your and you're.
  4. Suckers! by Dr_Ken · · Score: 3, Insightful

    For those folks who trust private enterprises more than governments. WTF did you expect?

    --
    "If you want to know what happens to you when you die, go look at some dead stuff."
    1. Re:Suckers! by Dr_Ken · · Score: 2, Insightful

      In my enthusiasm to post I didn't expand on what I meant to imply. Lots of us out here view the government with a very jaundiced eyed. I know I do. But to think just because some function is performed by a private enterprise rather than govt. makes it all good is just wrong. Scandals, malfeasance and corruption are just as prevalent in the so-called private sector esp. when they are acting as contractors (Haliburton, Blackwater,) or quasi-govt. functionaries (Clear). As always caveat emptor, eh?

      --
      "If you want to know what happens to you when you die, go look at some dead stuff."
    2. Re:Suckers! by Clandestine_Blaze · · Score: 2, Insightful

      In short, don't trust anyone - private or public sector - with data that you really care about. The private sector will mine the data and sell it to the top bidder. The public sector will make a push to permanently store that data for future use. In both cases, the data will sometimes mysteriously disappear and reappear on eBay or some black market in a 3rd world country.

      Neither party, public or private, is on the side of the citizen.

  5. Switch by Divebus · · Score: 2, Insightful

    "They should be the only ones who have access to that information"

    Only if they're going to do what they said with that information - make it faster to clear airport security. If they don't, I want my identity back.

    --

    Most of the stuff on /. won't survive first contact with facts.
    1. Re:Switch by tehtrex · · Score: 2, Insightful

      "They should be the only ones who have access to that information"

      Only if they're going to do what they said with that information - make it faster to clear airport security. If they don't, I want my identity back.

      Maybe you've voluntarily limited your right to dictate what is done with that information. What are the terms of the contracts that the customers signed? Are they being honored by the company's actions? If not, I'd say it's class action time. Personally, I think this program was an experiment by the Government to see what kind of carrot they would need to provide in order to get people to voluntarily give up any sort of privacy. No tin foil hat necessary for this one.

  6. Cooperate... by X86Daddy · · Score: 4, Insightful

    Do extra, voluntary action to cooperate with the police state in legitimizing the "papers please" nonsense, and get exactly what you deserve.

    It started as a simple excuse to lock you into your ticket purchases. It still has that negative effect, and not a single positive. After all, matching ID to ticket had been done for decades leading to, and of course on, 9/11.

  7. CTO? I don't think so by smooth+wombat · · Score: 2, Insightful

    If the CTO of a corporation didn't realize a private company, contracted by the government, would not delete his personal information at his request, he shouldn't be a CTO.

    ALL data, in whatever form, once in the hands of the government, its entities, subsidiaries and contractors, will exist essentially forever.

    Let the age of Total Information Awareness rock on!

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  8. They can't sell the info to just anybody by yuna49 · · Score: 3, Informative

    According to the press release, and the statement on Clear's website, the information would only be sold to another company engaged in the same business as Clear and approved by the Transportation Safety Administration. I don't know whether that was a stipulation of Clear's contract with the TSA, though I doubt Clear would tie its hands this way just out of a sense of civic duty.

    1. Re:They can't sell the info to just anybody by rhsanborn · · Score: 2, Interesting

      Which opens Clear up to the ability to sell the data to a company who wants to perform the same function. It doesn't look like they can blindly sell it to anyone. It is still concerning that customers have no option or method to opt out of this. Maybe there are lawyers here who can confirm this, but I would suspect that any company buying this data would be bound by the same terms of the contract or would be forced to purge the data for all people on the list who did not agree to any new terms. This would limit the new company to using the data to provide a similar service, making this, possibly, not so bad as it sounds.

    2. Re:They can't sell the info to just anybody by Herkum01 · · Score: 2, Insightful

      There is also, no implicit promise that the company that purchases the information will NOT sell it to others. Just that they are in the same business.

  9. Always judge by capability, not intention by Lead+Butthead · · Score: 2, Insightful

    When handing someone (or some company) your information, always keep in mind a shift in "company strategy" or PHB change can hurt you. Always judge by capability (what could happen if your information is sold,) and not intention, for intention can change quickly and without warning.

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
  10. Re:CTO? I don't think so by The+Moof · · Score: 2, Informative

    didn't realize a private company [...] would not delete his personal information at his request

    Given that their policy states that they will (would?) delete it upon membership cancellation, this seems like they're not complying with their policies. Unless they consider these people are still somehow considered members.

  11. Just what did these people expect? by nef919 · · Score: 3, Informative

    You gave away information of the most sensitive kind about yourself. Information that even kids in primary school know enough not to give up. All just so you didn't have to stand in line. A few of you just so you could point and laugh at the mass of people dealing with the lines. Well I guess everyone else is laughing at you now. Dumbasses. Well hopefully this will be enough to open your eyes in the future. Makes me glad I'm on the no-fly list. Not that I would fly under the current circumstances. I just don't see myself paying to be treated like a criminal. The whole screening processes isn't too different from being admitted into prison. I can't believe people pay for that. Soon it will be extended in some manner to public transportation and for entry into malls.

    --
    If you were a chicken, and you saw Mexico coming down the street, what would you do?
  12. Privacy legislation needed by Teun · · Score: 2, Insightful
    This and other instances of how private data is being turned into merchandise make me very happy to live in a country where this sort of information remains the inalienable property of the person.

    Surely the US can enforce similar legislation, what is so private as fingerprints should have the strongest possible protection, regardless whether it's kept by government or private institutions.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  13. The underlying issue by houghi · · Score: 2, Funny

    What is much more worrying is that personal data can be sold at all. OK, so here people have given their details voluntarily. Often that is not a reasonable option, except for doing everything in cash.

    What should happen is that personal data can NEVER be sold.

    Obviously that can cause problems. What if the company is sold as a whole? What if the company is ripped apart by its new owner and they sell everything, except the data?
    I would think that if it is used to continue a service or contract I previously had, then you can use that. The moment you do not provide me any service, the personal data must be 'given back' or destroyed, so it is not longer usable by the company.

    Desrtuction of the data should be done in, say, one year, so the company can still try to convince you to re-start the service.

    This must be obviously regulated in some way, but the principal should be that the data belongs to the person, not to the company who stores that data. You can use that data for a specific reason and nothing else.

    In other words, privacy laws must become much more pointed towards the people and away from the companies.

    --
    Don't fight for your country, if your country does not fight for you.
  14. See thats the same BS Steam is pulling by geekoid · · Score: 2, Insightful

    They claim they will do X f they fail. Fact of the matter, of they are in Bankruptsiy, they do what the judge allows and turinf of od deleting anything seen as an asset will never be allowed.

    Steam Claims they will open up the games if the go out of business, but in reality they won't be allowed to by the courts.

    This is true of any company claiming they will do something if they start to fail.
    In the real world, it's complete nonsense.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  15. No, it's crap by zogger · · Score: 2, Insightful

    They SHOULD make everyone go through the same BS, even on PRIVATE PLANES, corporate jets, all of them. Let no one be "special". Everyone =politicians, cops, official government bureaucrats, military generals, rich fatcats, all of them, not just the plebes. Get on a plane and fly, you need to go through all the same routine.

        Like was said, we won't get rid of the stupid security theater until everyone is inconvenienced enough and complains enough to get changes forced through. That's just nonsense they don't, "everyone is equal, but some are more equal than others" is the height of hypocrisy and just more of them tards trying to bring back an aristocratic class.