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Amazon Cuts Off North Carolina Affiliates

Amazon.com has reportedly cut off all affiliates in North Carolina as a preemptive response to the sales tax change being pushed through the state legislature. The Seattle-based online retailer warned affiliates last week that such a move might be necessary, but the early shutoff seems to be a move in hopes of swaying opinion on the proposed legislation. "Local affiliates say they were 'blind-sided' by the company's action. 'I got this e-mail at 4:30 this morning,' said James Barrett, a technology consultant from Winston-Salem. 'It wasn't saying your account will be shut down. It said it is shut down. That just blew me up right there.' Barrett said that he is frustrated at lawmakers for considering the tax, but equally aggravated with Amazon. 'They're trying to tick off all their associates and get them to call down to Raleigh,' Barrett said. 'I think that is pretty tacky. That's not the way to use people who are referring business to your business.'"

11 of 411 comments (clear)

  1. That's the real meaning of "voting with your feet" by vivaoporto · · Score: 5, Insightful

    That's the real meaning of "voting with your feet". There is an unjust law, or even a just one that Amazon doesn't agree, and they don't want to be subjected to it, so they move out of the state.

  2. Actually, I think it's a great tactic by infinite9 · · Score: 5, Insightful

    ... even if it is a bit assholeish. It sends a loud and clear message to the NC government that the legislation will hurt local businesses.

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    1. Re:Actually, I think it's a great tactic by lewp · · Score: 4, Insightful

      I agree. Amazon is losing sales on this too, so it's not like they're just screwing the little guy. They're putting their money where their mouth is.

      --
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  3. It's not tacky by rpillala · · Score: 4, Insightful

    That's not the way to use people who are referring business to your business.

    That's exactly the way to use people who are referring business to your business. The only thing that motivates a business "relationship" is the exchange of value. If the proposed law was going to cause this change anyway, making it early as an example is the way to get people to "call down to Raleigh."

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  4. not tacky by v1 · · Score: 5, Insightful

    They're trying to tick off all their associates and get them to call down to Raleigh,' Barrett said. 'I think that is pretty tacky.

    Sounds like an excellent way to motivate your local associates to get their arses over to the capital and ride their representatives. There's not a great deal Amazon can do directly to fix this, they have to rely on their local affiliates to keep the local conditions amicable to their business. If the locals aren't moving, then it's time to light a fire under them.

    Got their attention too didn't it? Sounds like it's working as intended to me...

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    I work for the Department of Redundancy Department.
  5. Re:Are Online Retailers Going to Contribute or Not by Todd+Knarr · · Score: 4, Insightful

    OK then, riddle me this: what is the sales tax rate for any address in the US? Note that you can't stop at the city plus ZIP code level, in San Diego County there are ZIP codes that're partly in a city (where city sales tax applies) and partly outside the city (where city sales tax does not apply). Where can a company go to find out authoritatively what the sales tax rate is for a customer address? I don't know of any, and it's just not reasonable to require a company to pay sales tax without giving them a way to find out how much sales tax they're supposed to collect.

  6. good for amazon! by superwiz · · Score: 4, Insightful

    Finally some business demonstrating some balls. If the tax is being considered, then the locality has an environment hostile to Amazon's business. It doesn't matter if it goes through. The fact that they see nothing wrong with their hostile attitude is enough of a reason for Amazon to declare that they will have nothing to do without them. No business with bullies -- not even with those who associate with bullies by living in their tax base. Good for them!

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    Any guest worker system is indistinguishable from indentured servitude.
  7. Unfair? by sjames · · Score: 5, Insightful

    The legislator claims it's not fair that brick and mortar stores collect sales tax and Amazon doesn't. I say the brick and mortar collects taxes according to ONE tax structure in ONE place. What's fair about an out of state retailer having to understand potentially thousands of sales tax structures in many different combinations? Not to mention then needing to keep books on thousands of accounts to make sure the various state and local tax collectors get said taxes.

    Unless and until the various legislatures are willing to get together on a simple clearing house to make it easy for retailers to figure out how much to collect and where to send it, they have little choice but to not do business in places that insist on it.

    NC is already proving that such questions could be hard to answer. Whose taxes do we collect, the billing address? the ship to address? The address where the affiliate's server is located? NO! We must collect for the physical address of the person who owns the affiliate site. At least this week. No doubt the eventual answer (at least the one legislators will want) is ALL OF THE ABOVE AND MORE! In all different amounts with a whole table full of thresholds, percentages, and exceptions. OH, and different addresses to send the checks to with different required documentation and forms to fill out. Each and every one of them will claim that their tax is very simple and effortless to collect. None will recognize that the sheer volume and lack of standardization makes the matter impossible.

  8. Re:That's the real meaning of "voting with your fe by erroneus · · Score: 5, Insightful

    Yes, it is unfortunate that N.C. sellers had to suffer for it, but I have to agree with Amazon's action on this. At every turn, government at all levels seek more and more money rather than taking a hard look at where they are spending it. Ultimately, I believe, they simply want more money to vote themselves higher pay and to return favors of their campaign donors. I wish there were a better way to run government. I vaguely recall one or more SciFi movies in the past where a city became a business or something to that end... the prospect was frightening, but I have to wonder if such a project were applied properly, if it wouldn't be run more efficiently. One problem with current styles of government is that there is little to no incentive to save money or to use it wisely. They have no profit motive and clearly no personal integrity or desire to serve motives. So I have to wonder, what motives would cause governments at local, state and even federal levels to deliver "good service" to the people at the lowest cost possible?

  9. Re:While your at it...... by BarryJacobsen · · Score: 5, Insightful

    A better example than a patron would be an employee - the vast majority of bars i've frequented left their employees in situations where the had no choice but to breathe in second hand smoke. I know the free-market extremists will disagree, but i think your employer should be responsible for a safe working environment.

    I certainly know of someone who got a nasty laceration in his foot from broken glass from a customer spill. The bar settled and covered his medical costs.

    That's certainly a different situation than being exposed to second hand smoke, though. If you apply to work at a bar/restaurant where smoking is allowed (which you could easily tell when you were picking up your application), I think you should expect that you'll be around second hand smoke and if that is objectionable - choose not to work there! If you object to working outside in the heat, perhaps you shouldn't apply for a construction job in California - it's not the hiring construction companies job to provide a portable air conditioning unit for you. If you object to working with children - you should probably not try to become a second grade teacher. If you object to working around alcohol - you should not apply to a liquor store. If you object to working around smoke, you should choose not to work at a place WHERE PEOPLE FREQUENTLY SMOKE. You are not entitled to work at whatever job you want with whatever conditions you want, no one owes you the type of job you dream of.

  10. Re:That's the real meaning of "voting with your fe by RareButSeriousSideEf · · Score: 5, Insightful

    Unfortunately, Amazon probably needed to demonstrate how serious they were, or NC might well have called their "bluff," leaving the affiliates out in the cold for much longer, if not permanently. Once some government erects a new law / regulation / tax / bureaucracy / program, it's harder to get rid of than mildew.

    In fact, these things really are quite like an aggressive mildew. Do nothing, and they grow, advance, and encroach on your clean space. Work really really diligently and consistently, and you can sometimes beat them back to manageable levels. But get a little lazy once or twice, and boom... they're ba-ack, worse than ever.

    If Amazon had merely warned their affiliates, there would be a big "yeah, right" factor on the affiliates' parts, and a big "yeah, right" factor on the legislators' parts. The tax might well pass, and Amazon's negotiating position would become that much weaker. Amazon *needs* big numbers of pissed off people -- really pissed off right this minute people -- to beat this thing. People who are merely imagining being pissed off in some potential future just don't act. Legislators need to see a thunderstorm, not a possible drizzle advisory; a storm of phone calls, not a flurry of tweets and a new Facebook group called "stop the tax."

    With private economies shrinking but public spending expanding most everywhere, we are going to see more egregious tax grab strategies popping up more and more often over the coming months and years. The ones who don't get their pockets picked clean will be the ones who get brutal, or have someone get brutal on their behalf as Amazon did in this case.