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SpinVox "Recognition" Is Often Expensive Human Transcription

An anonymous reader writes "SpinVox offers to convert voice messages to text using a system called D2 or 'the Brain.' According to BBC News, said 'Brain' is often of the old-fashioned kind: SpinVox is sending private voice messages to South Africa, the Philippines, and maybe Egypt to be typed by people in a call centre, despite being registered as keeping all private data inside Europe and claiming that the text is somehow anonymised. Insiders say they transcribed 'love messages, secret messages' and everything else from beginning to end, and the company is being bled dry by the cost: SpinVox has been locked out of one of their data centers over a payment dispute. SpinVox refuses to comment further on details — but according to their web page, they're 'enabling the Speech 3.0, Voice 3.0, and Business 3.0 markets,' whatever that means."

2 of 226 comments (clear)

  1. Re:Business 3.0? by QuoteMstr · · Score: 4, Insightful

    When we repealed the (very good) legislation enacted in response to the Great Depression, we restore to market to its natural boom-bust cycle. We'll keep going through these periods until we restore the safeguards that our great-grandparents wisely created. Even without the dubious benefits of computer models and Chicago economics, these people gave us 50 years of prosperity that we've managed to wreck in a decade. Shouldn't we stop arrogantly assuming that they were wrong, we are right, and accept that we might need regulation after all?

  2. Bender vs Apu by Sloppy · · Score: 5, Insightful

    Losing your job to Bender: technological progress.

    Losing your job to Apu: outrage.

    But really, what's the difference? A service is a service. It's all progress .. sort of.

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