The Irksome Cellphone Industry

gollum123 writes "David Pogue of the NYTimes wonders why Congress is worrying about exclusive handset contracts when there are more significant things that are broken, unfair, and anti-competitive in the American cellphone industry. He lists text messaging fees, double billing, handset subsidies, international call rates, and 'airtime-eating instructions' among the major problems not being addressed by Congress. 'Right now, the cell carriers spend about $6 billion a year on advertising. Why doesn't it occur to them that they'd attract a heck of a lot more customers by making them happy instead of miserable? By being less greedy and obnoxious? By doing what every other industry does: try to please customers instead of entrap and bilk them? But no. Apparently, persuading cell carriers to treat their customers decently would take an act of Congress.'"

Comments

Why?

[Lorien_the_first_one]

How about shareholder lawsuits? Remember, the corporation must do everything in it's power to maintain or improve shareholder value. Of course, ethics is a lower priority.

I know, how about reversing this decision that allows corporations to be persons? Maybe after that, corporations will play nice.