Amazon US Refunds Windows License Fee, Too

Posted by kdawson on Friday July 31, 2009 @01:29AM from the sound-of-a-crumbling-business-model dept.

rrohbeck writes "Today Amazon credited my card with $65.45. After ordering an Eee PC 1005 HA from amazon.com, I asked them for a refund for the cost of Windows XP via the 'Contact us' form. At first they told me to cancel any items on my order that I wanted a refund for, but after I explained that XP was pre-installed on the machine they got it. They asked what the cost of the OS was, and I answered that I had no idea but that Amazon UK refunded £40.00. Within a few hours I got a response saying 'I've requested a refund of $65.45 to your Visa card.' Somehow I doubt that Amazon will charge Asus or even Microsoft, but maybe they will one day if more people do this. Oh, and peeling off the 'Designed for Microsoft Windows XP' sticker is easy, too."

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Re:Customer service apparently alive still by thePowerOfGrayskull · 2009-07-31 03:31 · Score: 0, Offtopic

If you can ever get them to ship in the first place, without things waiting in some weird limbo for three days (even with expedited processing ripoff paid for...)