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20 Years of MS Word and Why It Should Die a Swift Death

Ars writer Jeremy Reimer takes a stroll down memory lane, recalling over 20 years of (almost) constant Microsoft Word use and why, with current and emerging tech trends, he thinks his relationship with the program may be at an end. "So why don't I need Word any more? To figure this out, I tried to go back to basics and think about what Word was originally designed to do. In the early days, Word's primary purpose was to ready a document so that you could print it out. As a student I needed to print out essays so I could hand them to my instructor. In the office I needed to print out reports so that I could hand them to my supervisor. The end goal was always the same: I printed out something to give to someone more important than me, who would evaluate it and, if I was lucky, give it back to me at some indeterminate time in the future. One didn't question this; it was just the way the world worked. Somewhere along the way, we stopped printing things out quite so much. Maybe it was the rise of office networking. Maybe it was when the printer companies kept raising the price of ink to ridiculous levels. Maybe it was when we realized we couldn't print out the whole Internet. Despite the fact that fewer things were being printed, we kept on using Word to create our documents."

11 of 843 comments (clear)

  1. Guy doesn't work at a college, obviously by edremy · · Score: 5, Interesting
    Somewhere along the way, we stopped printing things out quite so much

    Somebody's not living in reality here. I *wish* people were printing things out less. I could use the ~$10K I spend out of my budget every year just to feed two printers in a lot better ways, but the print count continues to climb, every single year.

    That's just for single sheet- our poster printers are seeing 2x to 3x growth in use every single year.

    I don't have a textbook for my course- I use one $18 trade paperback and electronic reserves for the rest of the content- book chapters, magazine articles, etc. All digital. And most everyone in the class just prints the damn things out instead of reading them online.

    --
    "Seven Deadly Sins? I thought it was a to-do list!"
  2. Re:PDFs? by BrokenHalo · · Score: 4, Interesting

    I've never really made a serious attempt to get the hang of LaTex, though I recognise that this might be the best way to do serious typesetting, but OpenOffice is now pretty good for most general purposes, even scientific writing (at least for my area, biotech). I have a pirated version of MSWord on my MacBook which is mostly unused since I actually prefer OpenOffice. And most of my preferred journals readily accept OpenOffice formats now, so there is no longer the "closed-shop" MS-Word-only thing there used to be.

    Incidentally, I might add that both MS Word and OpenOffice Writer are still poor shadows of what WordPerfect used to be in terms of its power, even for serious publishing. My first introduction to this was on Data General "mainframe" machines, but it lost nothing in the port to DOS. I know there have been releases subsequent to version 5.1, but they really just don't cut it.

  3. Re:PDFs? by Allicorn · · Score: 4, Interesting

    If you operate a business in the UK you might well see other examples of PDF use. The types of use that Adobe obviously wants to drive.

    A whole variety of tax submissions are now provided as PDFs that start out as complex, interactive forms with a variety of UI widgets, listviews, pop-up help, self-calculating fields and such and - when submitted back to the tax overlords (from within Acrobat Reader, without any browser involved) - become cryptographically sealed, non-editable, printable records of the data collected.

    It's weird to see PDF doing this kind of thing when my historic view of the format was very much as yours "it makes for reliable printing". And although I think I'dve preferred if PDF had stayed the (relatively) simple, bloat-free, built-for-printing format that once it was - begrudgingly - I must admit it's kinda cool to see these funky new features in action.

    --
    OMG!!! Ponies!!!
  4. Re:Why dont I need word? by halfnerd · · Score: 5, Interesting

    Maybe it's his scam.

  5. Re:Why dont I need word? by MightyYar · · Score: 4, Interesting

    Exchanging documents between Office versions is a neverending source of "fun".

    Yeah, to counter his story... a couple of years ago, back before OO.org compatibility with MS was as good as it is today, I used to keep a copy of OO.org around. I didn't use it much, since we had a site license for MS Office. But it was invaluable for opening up corrupted MS Excel spreadsheet files.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  6. Re:PDFs? by hcdejong · · Score: 4, Interesting

    Here we go with the rose-colored WP glasses again. The reason people liked WP is that WP and Word have failure modes that can be solved in WP using Reveal Codes and manually futzing with the code tags.
    Guess what? A real editor doesn't have these failure modes, which makes the Reveal Codes feature obsolete. In 12 years of using FrameMaker to within an inch of its life, I've never had a failure mode that could be solved by manual tag editing. It Just Works like it's supposed to.

  7. Re:Word sucks, but it doesn't by gknoy · · Score: 5, Interesting

    It can handle very long documents just fine if you use the program appropriately.

    What do you consider "long"? 100 pages? 200 pages? 500 pages? 800 pages?

    I know a technical editor for a team of engineers. All of their reports are written (and edited) in Word. The several-hundred-page documents fail frequently enough to be a problem. When I say "fail", I mean that either Word crashes, or the document is corrupted and effectively unrecoverable enough to have wasted dozens of man-hours of labor on the document. Laying that at the feet of the users is NOT acceptible: it's a sign of program failure. Why is a 500-page document less stable than most 30-page documents? Why is it POSSIBLE for a user to "do it wrong"?

    Word sucks much more often for Large Documents than a real document editing system.

  8. Re:Word sucks, but it doesn't by michael_cain · · Score: 4, Interesting
    The learning curve to systems like LaTeX is very steep, but you have a tremendous amount of control over the formatting and layout.

    Or in some cases, much less control over the formatting and layout, which can be a good thing.

    Many years ago, there was a development project at Bell Labs so large that there was an entire department for maintaining the technical documentation. The department head wanted to dump troff and the macros then in use and go to WYSIWYG. To justify his decision, he had the research people set up a controlled experiment with two groups of new people that received equal training in their respective tools. The troff people were about 25% more productive than WYSIWYG, and had significantly fewer formatting errors. When the psych people got done with their interviews and examining keystroke logs, they concluded that with formatting control available to them, almost everyone spends 20-25% of their time futzing with fonts, line and page breaks, etc. All of which is wasted time until very close to the end of the process.

    Personally, when creating new text, I feel like I'm more productive if I can write flat files with a mark-up language, because I do get distracted by an ugly line break in a WYSIWYG tool. But I'm an old UNIX geek, and I don't expect the rest of the world to ever go away from WYSIWYG.

  9. Re:Why dont I need word? by node+3 · · Score: 5, Interesting

    Oracle could stop caring about OpenOffice tomorrow, and the community would simply pick up and continue development on it, business as usual. Nice try, though.

    There is nothing "simple" about taking up a project on this scale.

    He didn't mean the process is simple, but that that's all it takes. If Oracle drops OpenOffice, someone else will pick up the project, simple or not. People do non-simple things every day.

    It is this attitude that can make it a little hard to take the geek seriously.

    Not really. If he said that someone else would just write their own free office suite from scratch, you'd have a point. Geeks get this wrong all the time (product X sucks, I could write something better in my sleep). But to continue an orphaned project? This happens all the time. Some worthy projects do die in the process, often being resurrected later, but sometimes not. However, something as important as OpenOffice would not possibly be left to die. In fact, the instant news hit the wire that Oracle has abandoned OpenOffice[*], there would be a large number of projects started to pick up where they left off.

    Microsoft sees Word as one component of an integrated office system that scales "almost effortlessly" from the home user to enterprise solutions on the grandest of scales.

    Client - Server - The Web - each has its place.

    This solves so many problems for the office manager that I don't think the geek really understands what he competing against.

    Rubbish. OpenOffice is just as scaleable and integrated as a suite as MS Office is. MS Office isn't special other than it got critical mass at the time when computers were themselves gaining critical mass. It could have happened just as easily to WordPerfect, Lotus, or (had it existed at the time) OpenOffice.

    [*] This is a rather silly notion to begin with. OpenOffice is far to valuable a property for Oracle to just drop it. They might sell it, or spin it off, but they aren't just going to issue a press release one day saying they've suspended all work on the product and just leave a CVS server running to satisfy the LGPL.

  10. Re:Not using styles must die, not Word itself. by kklein · · Score: 4, Interesting

    YES.

    This is the only (yes, only--I've never understood the Word hate around here) problem I have with Word, but it is a big one. For short, one-off documents, I've actually moved to using Apple's Pages, which doesn't do this. When I'm making a handout for class (I'm a university lecturer), I have specific styles that I use every time. With Pages (or, for that matter, OO.o), I can just set the style and off I go. The menu arrow next to the style turns red if the text deviates from the style, but it doesn't make a new style.

    I honestly cannot figure out why Word does that. It makes the style list a horrible jumble, and is probably the #1 reason that people don't use styles. It looks daunting, even though it should simplify document creation!

  11. Re:Word sucks, but it doesn't by massysett · · Score: 4, Interesting

    Yes, thank you. Some of the other posts are talking about how powerful Word can be, but it is just awful. We use it at work to generate medium-sized documents (often around 100 single-spaced pages.) As far as I can tell, the people who actually set the documents up for distribution to the public (they aren't printed anymore, at least not by us) just take the Word documents that we work on, make a PDF, and post it to the Web site.

    I've noticed all the bugs you point out and they drive me crazy. There are a couple others I can think of:

    * collaboration features. Sometimes when using text boxes along with the comment boxes, the comment boxes pop up in the most bizarre places--nowhere near the text they are supposed to correspond to. Also, sometimes when using the "track changes" feature, some document editing features are stunted. Sometimes for example, pressing "Delete" while using track changes just does absolutely nothing. Move the cursor around, hit backspace, try again.

    * References like footnotes can bounce around from one page to another. A footnote reference might be on one page, while the footnote text itself is on the next page. Then of course, my boss asks me to fix it! Sometimes I want to say that it is not my job to wrangle with the word processor.

    I hit Word bugs literally each and every day. My first reaction is always "this program is way too expensive to be this buggy." For the big bucks that Word costs, it should be better. I don't think word processors are a great idea to begin with. I want to focus on what I am writing, not on formatting it. But maybe a word processor would be OK if it weren't the buggy mess that is Microsoft Word.