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Jailed Suspects Given Customer Feedback Forms

Select constabularies in the UK have started giving out customer feedback forms to suspects held in cells. The 41 question form asks such things as: Were you happy with your food? Was your cell clean enough? and Was the reading material provided sufficient? Police chiefs say the program is designed to find out if there are "any areas our service that we can realistically improve." An anonymous officer said that the questionnaire gave suspected offenders the impression that they would be getting "room service." "These people are in the cell for a reason, it's not like they've come here on holiday. We are getting asked all sorts — to get them celebrity magazines, to put air con on, to bring them a salad. It's not funny after a while let me tell you," he added.

2 of 8 comments (clear)

  1. Re:salads by Antony-Kyre · · Score: 4, Informative

    Suspects doesn't equal convicts.

  2. Disturbing attitude... by puroresu · · Score: 4, Informative

    Just because a suspect is held in a police station, it doesn't mean that they've actually done anything wrong. I'm sure the majority would agree that there's a necessity to hold suspects in custody in some circumstances, but until they're proven to have committed the offense of which they are accused, don't they deserve to be treated with dignity, respect and consideration?