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Dell Says High Linux Netbook Returns a "Non-Issue"

Posted by kdawson on from the data-trumping-bluster dept.

Michiel Roos notes that at this week's OpenSource World, a Dell executive deflated Microsoft's claims that Linux notebooks have return rates four or five times higher than Windows machines. "Todd Finch, Dell senior product marketing manager, said the number of Linux returns are approximately the same as those for Windows netbooks. He categorized the matter of returns as a 'non-issue.' 'They are making something of nothing,' he said of Microsoft's claims."

1 of 324 comments (clear)

  1. IdeaStorm's Top Ideas by eldavojohn · · Score: 5, Interesting
    The end of the article plugs Dell's IdeaStorm which has these as top ideas:

    1. 115170: Pre-Installed OpenOffice | alternative to MS Works & MS Office
    2. 105120: Have Firefox pre-installed as default browser
    3. 103950: No Extra Software Option
    4. 101110: Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot
    5. 86980: Provide Linux Drivers for all your Hardware
    6. 72510: No OS Preloaded
    7. 53180: Sell Linux PCs Worldwide - not only the United States
    8. 46690: Stripped down, fast Linux Box
    9. 39970: coreboot (formerly LinuxBIOS) instead of proprietary BIOS

    So maybe only open source users know about IdeaStorm? Regardless, Dell is staring down hundreds of thousands of users looking for more options that should honestly be very easy to provide. So if the returns are a "non-issue" and are similar to Windows returns then what's the deal, Dell?

    --
    My work here is dung.