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A Unique Environmental Policy to Deal With Fraudulent Customers

Posted by samzenpus on Monday August 17, 2009 @04:54AM from the the-customer-is-sometimes-right dept.

kstatefan40 writes "Hosting company WebHostingBuzz introduced a unique environmental policy this weekend, calling for executives at the company to use fraudulent complaints as toilet paper and donating $100 to the International Tree Foundation to apologize for the abuse of such precious resources by customers who fraudulently file complaints against their company. The story goes back a few weeks, but it ended with WHB CEO Matt Russell telling a fraudulent customer who filed a complaint against with the BBB, 'Cool. I look forward to tearing it up and wiping my ass with the piece of paper.' Read and enjoy the entire exchange."

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Wow. by FlickieStrife · 2009-08-17 05:29 · Score: 1

"His comment was not meant to offend you, but to make you feel good inside for working with a company that takes the environment so seriously." Epic funny. Hard to tell if they actually are serious about this policy, but serves the fals advert troll right.
1. Re:Wow. by kstatefan40 · 2009-08-17 08:14 · Score: 1
  
  Oh, we were quite serious. And look for a picture of us handing them a $100 check coming on the site in the next week or so. Enough is sometimes enough, especially when these people abuse our staff.
2. Re:Wow. by jayme0227 · 2009-08-17 08:54 · Score: 1
  
  Definitely a proper handling of the situation. Tit for Tat has proven to be an effective strategy. He was a jerk, so you get to be a jerk. It teaches him not to be a jerk (or at the very least, discourages others from being jerks). I just wish Wal-Mart had understood that while I worked there. We had some real bastards come in and see what they could get away with.
  
  --
  But then I realized the cable was blue, so I only gave it one star. I hate blue.