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Verizon Sued After Tech Punches Customer In Face

suraj.sun writes "A Verizon customer filed a lawsuit after the tech the company sent out got a little punchy. Instead of fixing the customer's problem, the tech allegedly hit him in the face. The New York Post says the tech attacked the customer after he asked to see some ID before allowing access to the apartment. From the article, '"You want to know my name? Here's my name," Benjamin snarled, slapping his ID card into Isakson's face, according to Isakson's account of the December 2008 confrontation. "The guy essentially snapped. He cold-cocked me, hit me two or three solid shots to the head while my hands were down," said Isakson, a limo driver. He said the pounding bloodied his face and broke his glasses. But things got uglier, Isakson said, when Benjamin squeezed him around the neck and pressed him up against the wall. "He's prepared to kill me," Isakson said. "That's all I could think of." The customer broke free and ran away. The Verizon tech then chased the customer until he was subdued by a neighbor who was an off-duty cop.'"

3 of 493 comments (clear)

  1. Yay, lets sue the company he works for! by BlueKitties · · Score: 1, Flamebait

    Want to know why medical costs are so high? Because hospitals pay out their ass for malpractice suits. Sure, it's sad you lost your leg, but you wouldn't have made ten million in ten life times. If the think the doctor made a mistake, settle for something reasonable, don't make the rest of us pay for the mistake. Verizon tech? I don't believe Verizon company policy involves punching customers. Why is Verizon paying for a stupid employee's action? Guess what, your cell phone bill isn't going to go down thanks to this lawsuit. The man who attacked should be being slapped with a suit, the person suing is just after a quick buck.

    This isn't about justice, it's about getting cash. Twits like this cost us hundreds of dollars a year in medical costs, repair bills, etc. Guess what -- your appliance tech gets to pay for insurance for in case a customer sues his pants off. A doctor gets to pay literally tens of thousands for insurance per year. Yeah, this guy got his face smashed, but now the rest of us will be paying for it. So, let me tip my hat and say: I hope your ****ing nose is crooked for the rest of your life, greedy twit.

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    "Sorrow is better than laughter, for by sadness of face the heart is made glad." [Ecclesiastes 7:3]
  2. Re:My experience with a tech who wanted in by aicrules · · Score: 0, Flamebait

    So I guess if you lived in a neighborhood that wasn't generally good you would have just shot 6 rounds through the door in response? Yeesh!

  3. Re:My experience with a tech who wanted in by geekoid · · Score: 0, Flamebait

    In your pants? great, that would have done you exactly ZERO (0) good if he was an armed intruder... well, it would ahve got you shot.

    Learn proper security if you are going to use a weapon.

    Otherwise we will read this headline:
    "Man shoots his own balls off, no loss reported."

    Nasd a hand gun in an apartm,ent? christ, how many neighbor were you going to endanger?

    USe the right firearm for the situation.

    Pretty pathetic all around.

    Note: This isn't about having a firearm, it's about you use and choice, both of which was poor.

    I'm all for an armed public.

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    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect