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Why the BSA Is Less Reviled Than the RIAA

Hugh Pickens writes "The Business Software Alliance (BSA) is a trade group established in 1988 representing a number of the world's largest software makers whose principal activity is trying to stop copyright infringement of software produced by its members, performing roughly the same function for the software industry that the RIAA performs for the music industry. Yet, as Bill Patry, author of a 7-volume treatise on US copyright law and currently Senior Copyright Counsel at Google, notes on his blog the BSA is a 'far less unpopular organization' than the RIAA because there are three key differences between the BSA's campaigns and the RIAA's. First, BSA's members have always offered their products for sale to the public, through any channel that wants to sell them. Second, BSA's members are consumer-oriented; they try to develop products that respond to consumers' needs, and not, the reverse: focusing on what they want to sell to consumers. Third, because consumers can easily purchase BSA's members products, those who copy without paying are simply scofflaws. 'I think the fact that the public does not object to BSA's campaign proves my point [that]... people do not want things for free; they are willing to pay for them,' writes Patry. 'It should not be surprising that when consumers are not treated with respect, they react negatively. That's something the software industry learned long ago, and that's why people don't object to the BSA's enforcement campaign.'"

23 of 371 comments (clear)

  1. Ernie Ball by symbolset · · Score: 5, Informative

    Let's not forget the Ernie Ball story.

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    1. Re:Ernie Ball by Anonymous Coward · · Score: 5, Informative

      Typically they won't even fine you, unless what you're doing is particularly egregious or blatant. Normally they're perfectly happy if you just purchase the licenses to cover the gap between what you have licensed and what you are using.

    2. Re:Ernie Ball by T-Bone-T · · Score: 2, Informative

      There is nothing wrong with playing a CD on two devices. If you ripped it to both computers and different people used them, then yes, the RIAA would come after you.

    3. Re:Ernie Ball by Jurily · · Score: 3, Informative

      Normally they're perfectly happy if you just purchase the licenses to cover the gap between what you have licensed and what you are using.

      This thread is now over. You win the discussion, sir.

    4. Re:Ernie Ball by twidarkling · · Score: 2, Informative

      Book publishers are next on the list of casualties, and once again, it's much their own fault. They are busy giving Amazon a monopoly on e-books,

      Speaking as someone IN the book publishing industry, I can say you're wrong. It's not that publishers are doing it, it's that that is who 90% (okay, slight exaggeration, but the majority indeed) of eBook sales are coming from, so it's the customer's fault.

      Further at issue is the fact that there's no standard format for the books. Four different services want four different formats. And it usually costs a fair bit to get a file converted if it wasn't designed with one format in mind during production. That means not every book is going to end up on every service. Nicely enough, some companies will scan your book in to the correct format, and then just hold 100% of the revenue until the charges are paid back. Oh, and they get anywhere from 6-18 months exclusivity.

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    5. Re:Ernie Ball by Anonymous Coward · · Score: 1, Informative

      It wasn't modded down. The OP it just such a low-karma slashdot troll his default is -1. Took 2 mods just to get into positive territory...

    6. Re:Ernie Ball by ngg · · Score: 4, Informative

      [snip] You're forgetting a very large demographic: The people who already have old hardware and/or software, and need an OS compatible with it. And, by hardware, I don't just mean CPUs, motherboards, disc controllers, etc. I'm really talking about *expensive* hardware, like the data acquisition cards, and *expensive* software, like LabVIEW and Origin, that professional scientists use. I mean, seriously, have you ever looked at the list price for a full version of LabVIEW? It's like $20k *per* *seat*. Oh, and the older versions are not compatible with Windows Vista or Windows 7. In our case, being forced to buy new licences for application software make upgrading our data acquisition systems from XP to a newer version of Windows about a $45k affair. And what new value to we get for it? Nothing. Abso-fracking-lutely nothing that we don't already have from XP. And don't talk to me about RAM. 640MB ought to be enough for anybody. [/rant]

    7. Re:Ernie Ball by ZackSchil · · Score: 2, Informative

      Quick aside: Most iTunes content is unencrypted 256 kbps AAC audio these days. I play it on all kinds of non-Apple devices.

      The only remaining anti-piracy mechanism is the inclusion of your real name and email address in each song's metadata. This can be stripped, but there's no real point unless you do actually intend on breaking the law repeatedly.

    8. Re:Ernie Ball by Bigjeff5 · · Score: 2, Informative

      The Business and Ultimate editions of Windows 7 have a built in Windows XP virtualization for exactly that reason.

      Why the hell do think Vista was replaced so quickly and XP's life extended so long? They wanted to stop selling it when Vista came out, but they couldn't. Why?

      You don't really think the reason Vista tanked and XP was extended was because all of us geeks were badmouthing its issues with DRM and resource usage do you?

      Of course it wasn't, it was because businesses - Microsoft's Golden Goose, their cash cow - refused to upgrade due to compatibility with existing software. Expensive software. You think $20k per seat is expensive, you ain't seen nothin. What about a custom system that cost $10million to install for 30 users 5 years ago? Completely incompatible with Vista, you think that company is going to upgrade? HELL no.

      But see, now that same expensive software can be run side-by-side with Windows 7 apps via the virtualization. Now they can upgrade at a cost of maybe a few grand per user, once the migration and configuration is done.

      --
      Security is mostly a superstition... Avoiding danger is no safer in the long run than outright exposure. - Helen Keller
    9. Re:Ernie Ball by kuei12 · · Score: 2, Informative

      The BSA also offers large rewards(up to $1 million) but refuses to pay up when people turn in illegal software users.

    10. Re:Ernie Ball by Bigjeff5 · · Score: 2, Informative

      No catch-22, you can still get Windows 2000 media via MSDN. In the scheme of things, it's not that expensive to purchase, $700 for just the operating systems and library, it scales up from there (up to $10,000 if you want VS2008, all server software, and an unlimited number of users). Both server and standard versions come with at least one license with the MSDN subscription (it's written on the inside cover of the CD case they give you), as well as physical media for just about everything MS sells. I've got every iteration of Windows since XP on disk, and when Windows 7 is officially released (I get the betas RTMs via a TechNet subscription) I'll recieve all the retail and volume licensing versions on disk. Nearly everything discontinued is downloadable via the online MSDN library as well.

      MS doesn't give a shit about the media, they'll make that available forever (I'm not sure if you can still get Win98, but I'm tempted to say you can). They even give you pre-made .iso's so you can keep them on a central server and distribute/burn them as-needed. What they care about is, did you pay for a license to use the software?

      Compared to the RIAA, the BSA is downright progressive. Some companies are still a-holes with wierd software protections, but the higher volume they sell, the less they care about protecting the media. It's all about the licenses.

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      Security is mostly a superstition... Avoiding danger is no safer in the long run than outright exposure. - Helen Keller
    11. Re:Ernie Ball by Kalriath · · Score: 2, Informative

      Open license customers can get any blasted media they want. We can download DOS if we want to.

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    12. Re:Ernie Ball by hairyfeet · · Score: 2, Informative

      Uhhh....we are talking about XP and NOT Win2K3 server. Yes Win2K3 was built using parts from XP but I would argue there were enough changes under the hood that I doubt those 2K3 tricks would work on XP pro. Just think about what machines were like in 2001 when it was released. I am actually typing this on a machine from that year, one I bought right before XP came out with...dum dum dum...WinME (You owe me an apology and a copy of Win2K Bill Gates! WinME sucked!!!) and at the time of that purchase it was right in the center cost and performance wise.

      It has a 1.1GHz Celeron, came with a 20Gb HDD, and had a whopping 128Mb of RAM in the form of 2 64Mb sticks. And that was pretty standard fare when XP came out. I seriously doubt that anybody at MSFT ever thought that XP would last long enough that the 32bit RAM limit would ever matter. Remember they were talking about Longhorn being released in 2K3 at the time. So while I agree that server 2K3 rocks, and that is one of the reasons I like XP X64 so much, as it is just server 2K3 with an XP skin on top, I haven't seen anybody be able to hack bog standard 32bit XP to go past 3.25Gb. And considering that is 26 times that amount of memory that was standard issue at the time of release, and that the OS is pushing the decade mark, I'd say it did pretty good.

      Finally for those that say "we don't NEED all that RAM"? Why would you go out of your way, and possibly pay more money, for less RAM? The 2Gb RAM stick is the "sweet spot" right now in terms of price, and I have been getting matched pairs for my customers with an average price of $45-55 depending on the speed. At that cheap of a price one would have to be crazy NOT to get the RAM on a new build. So while I am typing this on a circa 2K1 Celeron maxed out at 512Mb and agree that if your old box works no need to toss it, for new machines there really isn't any point in not getting at least 4Gb. Hell I just ordered a really nice Quad setup for my dad and with an AMD Quad, 750Gb of HDD, 4Gb of RAM and a 22in widescreen it came to a grand total of $604 with shipping. At those prices it is just nuts not to get the bang for your buck.

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  2. Software industry learned piracy = marketing by michaelmalak · · Score: 2, Informative
    The software industry had its foray into copy protection, and learned its lesson hard.

    Tenenbaum committed his acts before Amazon's DRM-free MP3 store went online. He got caught in the vortex of the learning curve that the RIAA is currently going through that the BSA has already finished.

  3. Re:Less sympathy for companies by Samalie · · Score: 2, Informative

    I went through the SAM process as well this spring...leave it to Microsoft to find another revenue stream during a recession... But regardless, the rep I had was pleasant to deal with, taught me a little bit about licensing, and in the end we discovered that I was legitimately short one license of MS Office. So I bought it. He could have been a jerk and given me hell about some CAL's that were not exactly perfect, but he didn't. I run a clean shop...sure a SAM audit sucks, but all in all, it was as pleasant as a software audit could possibly be. And I know numerous other sysadmins who had perfect SAM audits, not requiring a single purchase.

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  4. Re:Less sympathy for companies by Anonymous Coward · · Score: 2, Informative

    I know second hand from a colleage at another business what happens when a company tells the BSA guys to leave the property. They will leave, but several hours later, they show up with the constable and a formal motion of discovery.

    When the BSA shows up, they want two things: A list of software that your boxes are running, and invoices. No, the pile of license cards that is shoved in the corner near the beer fridge will not do. They want to see invoices from CDW or another company of how many seats are purchased and when.

    I'm lucky. When the BSA showed up at places I was administrating, I had a software audit tool on machines (actually part of a general monitoring package.) I also had a file cabinet of printed invoices (my mentor in the IT industry told me to have EVERYTHING on paper when it comes to licenses because a single piece of paper can be worth easily seven digits). The whole encounter lasted about 15 minutes when the BSA guys saw that the licenses purchases were more than the licenses in use or deployed.

    Reason they were called? Some guy got fired several weeks earlier, and decided call the BSA and SIAA just to cause trouble. Funny thing is that the BSA guys usually will come out once. If they find everything in order, subsequent complaints by people will end up being ignored.

    Moral of the story: If you are running a business, grab one of the audit tools offered free (and none of them will phone home and rat you out), see if you can get printed copies of invoices. Then have it in a file cabinet ready to go. Keeping your firm's ducks in order is the difference between them leaving and them making an offer your company cannot refuse (in Godfather terms.) Obviously, if your business isn't all licensed, get that shit fixed as soon as possible. Better a couple hundred to slap a COA sticker on a Mac running Windows than five digit numbers going to a law firm because of IP infringement.

  5. Re:Multiple copies. by Anonymous Coward · · Score: 3, Informative

    The RIAA doesn't care if you make a copy of an audio CD for different machines in your own house.

    Are you not paying attention, or what?

    One of the most fascinating admissions during the legislative hearings a few years ago was when the RIAA rep said yes, indeed, if you copy a CD so you can keep one in your car and not risk damage to the original, you ARE infringing copyright and you SHOULD buy another. Thus spake RIAA, Amen.

    As I recall, Orin Hatch made a big deal out of his having his own CD and how he was violating copyright by having a copy in his hand at the desk.

    This was back around the time Napster was being raped, and Lars/Metallica were making complete asses of themselves insulting their fans.

  6. Re:Less sympathy for companies by rtfa-troll · · Score: 2, Informative

    I've always wondered what happens if you refuse to let them onto your property. Presumably their only recourse would be to sue you and obtain access to your computer systems through the discovery process. Given the "speed" with which the court system moves I wonder if you could have the whole operation switched over an open source movement by the time it reached that point?

    Please look up the following terms on google. felony software piracy conviction and statutory damages. Basically the first thing means that the person deciding has a choice between paying over the companies (shareholder's) money or personally going to prison. It becomes an easy decision.

    Alternatively what happens if you claim trade secrets or privacy restrictions (HIPAA?) on your computer system?

    You have a contract which says you have to let them audit you. If you fail to deliver, you are liable anyway. If you destroy evidence then you are in deep trouble and any court will likely treat it as if the evidence was all against you. In the end, that means that you deliver the systems to them and have to find a way to do it whilst satisfying the HIPAA restrictions. In other words, you have to use much more expensive investigators with appropriate clearence for whatever they are reading and techiques which don't involve reading restricted data. In other words, you pay more.

    the only way to completely avoid such an audit is to have no software licensed from a BSA member. For small companies this is seriously worth considering.

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  7. The BSA learned from Ernie Ball by Anonymous Coward · · Score: 3, Informative

    The BSA came down really hard on Ernie Ball. They were going to make an example of him and it backfired. They were smart enough not to try the same stunt again.

    When I saw TFA, my first thought was Ernie Ball. The first post is about Ernie Ball. It is to BSA's credit that they only made that mistake once. The RIAA, on the other hand, seems to get it wrong time after time.

  8. Re:Value of music vs value of software by twidarkling · · Score: 2, Informative

    I think that very much entirely depends on what you consider "intrinsic value."

    I think you have a faulty understanding of the word "intrinsic." Since enjoyment and satisfaction are immeasurable and differ from person to person, thus are imbued by the user, that's an "extrinsic" value. Intrinsic means that it has certain specific values at all times. That value may mean more or less to a specific person, just like a sandwich means more to a starving man than one who's just finished a large supper, but it still has the same specific value of nutrition and energy imparted.

    Every attribute you ascribed to music is extrinsic. Doesn't make you incorrect about there being value, just what type it is.

    --
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  9. Re:False assumptions? by Sir_Lewk · · Score: 2, Informative

    Repeat after me: Jury Nullification.

    This is one thing that every citizen old enough to be called into jury duty should know about. Cases with laws this unjust should never get past a jury.

    --
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  10. Re:Less sympathy for companies by MightyMartian · · Score: 4, Informative

    How is it that you can use a computer and yet be functionally illiterate?

    I'm mad because I have a Server 2003 install with a 5 CAL pack that, according to the SAM rep, was invalid because I bought it retail as opposed to through volume licensing (because, apparently, the server software was bought through volume licensing).

    Now go and shove pencils up your nose, or some other menial activity that's likely within the limited scope of your intellectual abilities.

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  11. Other reasons they're less reviled.. by Anonymous Coward · · Score: 1, Informative

    Two other reasons they are less reviled:
              1) They go after counterfitters, and companies. The tactics used on companies are greasy, but they aren't going after children, single mothers, and cripples as the RIAA is.

              2) RIAA and it's member companies screw over the artists they are supposed to represent. If BSA was taking well over 90% of the action they would be more unpopular than they are.