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Habitual Multitaskers Do It Badly

iandoh writes "According to a group of Stanford researchers, people who frequently multitask don't pay attention, control their memory or switch from one job to another as well as those who prefer to complete one task at a time. In other words, multitaskers are bad at multitasking. The research team is also studying how to design computer voices for cars that result in safer driving." Reader AliasMarlowe adds "The comparison involved multitasking with a number of attention or context related tests. For the study, multitasking was defined as consuming multiple media sources at once — gaming, TV, IM, email, etc. Interestingly, the habitual multitaskers were much worse at multitasking than the single taskers in these relatively straightforward tests. In self-assessment the multitaskers considered themselves good at it and the single taskers considered themselves bad at it. An extreme case of the Dunning-Kruger effect, perhaps, with consequences for business and society."

26 of 386 comments (clear)

  1. When I multitask... by Kagura · · Score: 4, Interesting

    When I multitask, I can feel the lack of attention that I'm devoting to certain things. For example, when I talk on the phone or text while driving. I mentally feel it.

    1. Re:When I multitask... by oldspewey · · Score: 5, Insightful

      text while driving

      Please watch this video and reconsider your habit of texting while driving.

      --
      If libertarians are so opposed to effective government, why don't they all move to Somalia?
    2. Re:When I multitask... by Anonymous Coward · · Score: 5, Funny

      text while driving

      Please watch this video and reconsider your habit of texting while driving.

      I don't have time to look at it just now, but I'm usually bored while driving home, so I'll have a look then.

    3. Re:When I multitask... by Scragglykat · · Score: 4, Insightful

      So what you are saying is that you are only stupid on occasion?

    4. Re:When I multitask... by tuxgeek · · Score: 4, Insightful

      People that talk on their cell phones while driving, are obviously distracted and drive like they're retarded. Crashing into stationary objects isn't the only hazard these morons face. Pissing off other motorists and getting your dumb ass shot is also a possibility. I for one have felt this impulse on more that one occasion while following some imbecile, talking on their cell phone while trying to stay between the ditches.

      Personally, I am all for imposing very large fines for people using cell phones while driving. This is already the case on all military bases. I think it's time to place new laws to include all other roads as well.

      In your case, texting while driving: Your eyes are not on the road; Both hands are doing something else instead of piloting your large conglomeration of steel barreling down the road.
      I'm having some difficulty putting a suitable punishment for you, my friend. Any first thoughts I'm having are not good for you.

      --
      "Suppose you were an idiot...and suppose you were a member of Congress...but I repeat myself." Mark Twain
    5. Re:When I multitask... by russotto · · Score: 5, Insightful

      When I multitask, I can feel the lack of attention that I'm devoting to certain things.

      I would conjecture that those who feel they are good at multitasking do _not_ feel this -- and that's both why they feel they are good at multitasking, and why they are actually bad at it.

    6. Re:When I multitask... by c6gunner · · Score: 5, Insightful

      So what you are saying is that you are only stupid on occasion?

      90% of people are stupid on occasion. The other 10% are stupid all the time.

  2. Makes sense by oldspewey · · Score: 5, Insightful

    People with attention-deficit problems are probably the ones who are most likely to attempt to multitask.

    --
    If libertarians are so opposed to effective government, why don't they all move to Somalia?
    1. Re:Makes sense by crazytisay · · Score: 4, Interesting

      Interesting results, but I find flaw with the tests. If we're really discussing two different types of absorbtion, purely visual and audio/visual, and the tests are made up of entirely visual questions, aren't the researchers tipping the scales in favor of the purely visual non-multitaskers? From the article: "A survey defined two groups: those who routinely consumed multiple media such as internet, television and mobile phones, and those who did not." The ones not consuming multiple media are consuming what? My guess would be books and newsprint, and if so, are they visual learners? How did they control for intelligence level? If the visual group is on average smarter than the audio/visual group, would that not also skew the results? More information is needed and less conjecture.

    2. Re:Makes sense by Junior+J.+Junior+III · · Score: 5, Interesting

      Conversely, I believe that being forced to multitask by my environment has created attention deficit disorder in me. I can't pay attention to things like I used to, and staying focused is very difficult for me. Even if NOTHING is demanding my attention, I feel like I have a compulsion to switch to a different task every few minutes. It's horrible. I used to be able to focus on a single task for long stretches, sometimes I could read a book for 14 hours or more in a day if I was sufficiently interested in it. Now, every three paragraphs or so, I feel like I want to check my email.

      --
      You see? You see? Your stupid minds! Stupid! Stupid!
    3. Re:Makes sense by Anonymous+Cowar · · Score: 5, Insightful

      That's stress, you need a vacation. Take a good solid 2 weeks, you'll probably crash and sleep for the first few days, then get really really bored, and after the boredom clears up, you'll find that you can read a book for 14 hours again.

  3. Bullshit... by hyperion2010 · · Score: 5, Funny

    ... oh look, a butterfly!!!!!!

  4. People prefer to complete one task at a time... by Anonymous Coward · · Score: 5, Insightful

    ...because they know from experience that it produces better results. People who habitually multitask do not know how to do a better job, so they think they're good at multitasking. Single-taskers are probably under much more stress though as they aim higher even when multitasking.

  5. Multitasking just has to be done properly by Swizec · · Score: 4, Insightful

    I multitask a lot, but I've only been doing it after learning how a computer does it - you know, that same computer INCAPABLE of real multitasking? Yeah, humans should do it like that as well.

    The trick is to use a divide and conquer algorithm on your tasks and divide them into chunks of just the right size - too small and you'll have too much overhead switching processes, too little and you'll essentially reach a dead-lock situation where everything is waiting for you to finish that one thing.

    What works for me is, for example, reading a chapter of a textbook, followed by a few minutes on slashdot and whatnot, then going back to the book and so forth ad nauseum.

    This way you're always multitasking without actually multitasking and you get a lot more done than just focusing on one task for a few hours, then on another for a few more hours and so on.

    1. Re:Multitasking just has to be done properly by TimeTraveler1884 · · Score: 5, Funny

      you know, that same computer INCAPABLE of real multitasking?

      So a pair of conjoined twins is like a Core 2 Duo?

    2. Re:Multitasking just has to be done properly by value_added · · Score: 4, Insightful

      What works for me is, for example, reading a chapter of a textbook, followed by a few minutes on slashdot and whatnot, then going back to the book and so forth ad nauseum.

      Good for you on being able to schedule your time and attention productively, but the above isn't what I would call multitasking.

      It's been shown that the average attention span runs about 20 minutes. After that, you _will_ lose the ability to concentrate and your mind will naturally wander. This new period lasts about 5 minutes IIRC. Once that ends, you're refreshed enough go back to what you were doing with renewed concentration.

      Mind you, you're free to invoke "willpower" to circumvent that natural ebb and flow, but your performance will suffer, and you'll accomplish half the work for twice the effort. With enough motivation or adrenaline, you'll manage just fine, but like missing few hours from a restful night's sleep to cram more workhours into your day, you'll discover diminishing returns.

      So by all means, do browse Slashdot for a minutes. If your disciplined enough to avoid non-essential or otherwise unproductive activities generally, it'll help you work and get more done.

  6. From the people who brought us clippy by Anonymous Coward · · Score: 5, Informative

    Note that one of the researchers behind this, Cliff Nass, was the brains behind Clippy.

    1. Re:From the people who brought us clippy by Anonymous Coward · · Score: 4, Funny

      You've got a typo there. You said there were brains behind Clippy.

  7. Are these really tests of multitasking? by Anonymous Coward · · Score: 4, Insightful

    I'm a little puzzled by the tests.

    The last test seemed to test ability to move from one focused task to another focused task, each one consuming 100% of attention.
    I would expect a person with practice focusing on a single task to do well there.

    The first test involved focusing on one object while ignoring distractions. Many of the people who consider themselves multi-taskers have probably trained themselves to be high-novelty seeking and easily distracted. Not saying this is necessarily good, just not clear how this was testing multi-tasking.

    It seems to me a "multi-tasker" would do better at a test that actually tested tracking multiple inputs at once.

  8. I hate multitasking by jollyreaper · · Score: 5, Funny

    I can involve myself in one high-level function and monitor several low-level functions no problem. If I'm cooking and it's a recipe I know, I can have something on the telly in the background. Certainly not a movie or something that requires 100% focus but I can put the Daily Show or Colbert on no problem, just glancing over during the laughs to catch the sight gag. If it's a recipe I'm unfamiliar with, I have to focus 100%, no time for distractions.

    Driving is another interesting case. When I was first learning, I couldn't have the radio on or even talk with a passenger. It was a new skill and consumed 100% of my attention to a ridiculous degree. As I became more comfortable with driving, I could take a more relaxed approach. I can hold a conversation with a passenger. I'm still doing my sweeps, checking mirrors, instrument panel, paying attention to the feel of the road, listening for anything odd, but it takes less effort to do all these things. But when conditions become more interesting, it takes more effort to retain situational awareness. I'll lose track of the conversation. This is the opposite of the way most people do it, the conversation distracting from the driving.

    As a mostly monotasker, I'm very skeptical of multitaskers, bordering on contemptuous. It really irks me when I'm trying to work with someone who insists on multitasking to the point where you keep having to repeat yourself because he wasn't fucking listening in the first place. "No, I heard what you said. Just repeat it so I can understand." It's a sick, pathetic, constant pattern. I tell someone x is followed by y and z. They hear x and immediately ask about c. Well, c could be related in some instances but I already told you in this instance it's x, then y, then z. But wait, why is y there? That's the sequence. And then after several more rounds the person will exclaim with a sudden revelation "Why, this is x, then y, then z!" Of course, you numpty pillock. I've only been trying to tell you that for the last ten minutes. I'm going to rip that fucking bluetooth out of your ear, yank the battery from your iphone (they are removable if you use enough force) and make you focus for a goddamn minute!

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
  9. Re:Humans Can't Multitask by srobert · · Score: 5, Insightful

    Damn! You're right. I was reading Slashdot and I forgot to breathe again.

  10. Yes, it's a load of bollocks basically. by Xest · · Score: 4, Informative

    Basically, a guy wanted to find out what the differences are between those who multi-task a lot and those who don't, or feel they are unable to multi-task well.

    He set up an arbitrary experiment that supposedly tests your ability to multi-task and those who multi-task a lot did not do very well at his experiment, hence his conclusion was that multi-taskers are bad at multi-tasking.

    The problem I see with his experiment, and more importantly, his conclusion, is that he assumes the various tests he did actually are all that are required to judge someone's ability to multi-task - effectively he wasn't testing multi-tasking in his experiments, only performing phsycological tests that he assume are the traits that are required to be an effective multi-tasker.

    An experiment cited in the BBC article is one where there is a screen with 2 red rectangles and a number of blue rectangles which is displayed briefly and then the screen is displayed again and the subject has to say whether or not a red rectangle has been rotated. The link to multi-tasking in this particular experiment is weak, I can only guess the assumption is that to multi-task better you need to be able to track multiple objects on screen in detail but that seems to be merely speculation on behalf of the researcher.

    Doing research on this sort of thing is fair enough, but the fact they seem to have come to the outright conclusion that multi-taskers suck at multi-tasking seems quite a leap from what their research actually shows - that there's simply a statistical link between someone's ability to multi-task and how badly/how well someone can do in those specific experiments which in themselves may or may not tell us anything about someone's ability to multi-task.

    I would've thought a better experiment would, you know, involve multi-tasking? An experiment with say a simplified user interface where there are multilple blocks (Windows) where a basic task has to be performed in each but each has a differing time limit as to how quickly it must be completed. Simple, effective, and a good test of multi-tasking ability.

    But then, that might not have given them the results they wanted that would get them headlines that the world's media would blindly follow.

  11. Re:Single-tasking by DCheesi · · Score: 4, Insightful

    Actually, I think this study suggests that multitaskers try to get around this problem by not formally context-switching, but rather just reacting to everything as it comes in and attracts attention. Ideally this would be like an interrupt-driven system, where rather than trying to monitor and decide when to switch tasks, you simply service interrupts as they come in using a minimal context. The problem is that the people who do this regularly have no way to "disable interrupts"; they're always distracted by other information flows regardless of the importance of the primary task.

  12. Re:Texting while driving by silent_artichoke · · Score: 5, Insightful

    I have a better idea for you. Put the damn shit down. I don't care what kind of "emergency" you are having at work. Your business can wait the 30 minutes for you to get home. If not, you need to rethink your business processes. I don't care who you are or what company you work for, your stupid fucking text message is NOT worth more than anyone's life.

    If you or anyone else who is too self-centered and self-important to stay off the fucking phone for a few minutes while you drive ever plow into anyone, you better not hope it's me. I will haunt your fucking dumb ass for the rest of your life. I will torture you and your family until you are all on the brink of madness. Then your family will watch you commit suicide right in front of their eyes by shoving that fucking phone into your eye socket and pulling it out of your throat.

    I hate you all, you fucking phone drivers. Get off your fucking phones and out of my damn lane. YOU are the reason that it is such hell to drive now. YOU are the reason there are so many wrecks and red light running. YOU are the reason that so many lives are lost and everyone's insurance is so high. Hang the fuck up.

  13. Yes and no by joeyblades · · Score: 4, Insightful

    Yes, I can multitask by reading a book and riding a stationary bike with no appreciable impact in performance of either. I can run and catch a football. I can walk down the hall and carry on a conversation. I can answer emails and listen to music.

    All of these examples involve one activity that requires attention and one that does not require attention.

    Where humans can't multitask is when two or more activities require attention. A classic example is driving and talking on a cell phone. Most people think that they can do this effectively. They are ALL wrong. They believe this because of two phenomena (1) for the most part, driving is fairly autonomous, only occasionally does it require attention (2) if your attention is on your phone conversation, you tend to miss those times when driving does require your attention unless something interrupts your attention like you have an accident or someone honks a horn at you for driving like a jackass. For the most part, these drivers are blissfully ignorant of their ineptitude behind the wheel.

    Most people who think they can multitask with other activities are wrong for the same reasons. I've yet to see someone with an open laptop in a meeting freely contribute to the process and often they force everyone else in the meeting to backtrack when their input is actually required.

  14. Re:Texting while driving by St.Creed · · Score: 4, Insightful

    I agree - he was much too polite. Texting drivers needs to have their fingers chopped off. Since it will happen anyway, sooner or later, only with more collateral damage, it's not a punishment but simply a matter of prevention.

    --
    Therefore, by the (faulty) logic you're using, you're just a cow with a keyboard - osu-neko (2604)