Bank Wants Thumbprint From Man With No Hands

Being born without arms hasn't stopped Steve Valdez from living a normal life, but it has stopped him from being able to cash a check at Bank of America. Even though he had two forms of picture ID, the bank still wanted a thumbprint to cash his check. The teller acknowledged that a thumbprint would be impossible to get, saying "Obviously you can't give a thumbprint," but her manager refused to process the check unless they had one.

Comments

Re:A thank you note to the manager would be nice..

[oldspewey]

Sometimes incompetence is another way to spell benevolence.

Mindless automatons

[Locke2005]

If I were Mr. Valdez, I would ask for them to document the refusal in writing, then turn that little piece of evidence over to a lawyer for a lawsuit under ADA. If I was the bank, I'd hiring somebody capable of thinking outside the box... perhaps somebody capable of asking "Do you have toes?" In the bank's defense, how do they know it is really him, and not some other man with no hands just pretending to be him? Yeah, that's pretty weak.