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Hosting Data-Transfer Quotas Are Fading Out

miller60 writes "One of the largest Web hosts has scrapped data transfer quotas on all its shared hosting plans, retiring one of the oldest metrics in the hosting industry. With its latest move, 1&1 Internet has gone all-in on 'unlimited' hosting, a controversial practice viewed by many as a gimmick that promises more than it can deliver. Yahoo and Go Daddy have also experimented with unlimited plans, as the shared hosting sector responds to a tough economy, tough competition, and predictions that it will be made obsolete by cloud computing."

30 of 135 comments (clear)

  1. SLA by oldhack · · Score: 2, Insightful

    I'd guess the lack of SLA renders it meaningless.

    --
    Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    1. Re:SLA by phoebe · · Score: 3, Informative

      It should be apparent that quotas have been scrapped as they cannot actually guarantee you can use the bandwidth speed they sold. So when they could have previously sold 1/5/10/50GB/day tiers, they spin that into a flat up to 50GB/day, let's call it unlimited, p.s. you'll be lucky to see 1GB.

    2. Re:SLA by drspliff · · Score: 2, Interesting

      However many other hosting companies can quite easily handle large amounts of bandwidth.

      One of my hosts is HostGator, they're not really the best out there, but they seem to be able to handle large traffic sites very well. One site of mine has been averaging about 7 or 8mbit, peaking at 20-30mbit. Last month we transferred just 5tb of data across all the sites hosted on the same account, with one site taking 11 million hits.

      Sure, we use more resources than most customers, but at the same time we're on a $14 a month "Business" plan which is advertised as Unlimited across the board. I don't see us getting kicked off until we're using perhaps twice as much as now, even then... they'd probably put us on a Reseller plan at twice the price so it's no big deal.

    3. Re:SLA by Anonymous Coward · · Score: 4, Informative

      Being a former employee of one of these major hosters, I'll tell you how it worked for us with this unlimited thing. We ran a number of clusters that hosted around half a million websites.

      You can have "unlimited", we won't cut you off purely on usage. We will cut you off if we notice that you're causing problems for the whole system. We're not going to grow our cluster significantly just for you. So yes, you could happily do 5-10mpbs/s for the entire month. If you spiked to something like 100mbps for any length of time, it would be noticeable.

      Its a shared system. Shared hosting means shared resources. The point where you start impacting other customers by consuming too many resources, you'll get throttled or suspended. Same goes for excessive CPU or memory usage, abusive database monopolization, or other such crap.

      Of course, we'll probably notice you once you're in the top 20 sites on our platform, but if you're not actually causing problems, you'll be fine. In short, if you make the senior admins do work, you're probably liable to get suspended.

    4. Re:SLA by MindStalker · · Score: 2, Insightful

      One interesting factor that many ignore is that big hosting companies like HostGator, host so many sites that their peak loads are based upon general internet peak loads. Unless you have a HUGE audience most likely your specific site getting hit frequently possibly means another popular site is getting hit less often. Lets say that on average at 8pm/EST (a typical peak time) 2% (a random guess on my part) of people surfing the internet in the US are viewing a HostGator site. That metric is not going to change from day to day much at all, even if one specific site is getting slash-dotted.

  2. GoDaddy is an amusing name by syousef · · Score: 4, Funny

    Why not GoMummy or GoBaby? All I know about this company is that I've seen people complain and that some of their ads are risque, but I still chuckle every time I see the name. "GoDaddy unlimited hosting" sounds like an all night party for old bong smoking pot bellied losers.

    --
    These posts express my own personal views, not those of my employer
    1. Re:GoDaddy is an amusing name by harlows_monkeys · · Score: 2, Informative

      According to Wikipedia, they were looking for something more memorable than Jomax Technologies. Someone suggested Big Daddy, but that was taken, and then someone just came up with Go Daddy.

  3. What is cloud computing if not hosted servers? by BadAnalogyGuy · · Score: 5, Interesting

    Typical cloud services are metered at higher rates than typical standard hosting services. The difference is that you get metered on actual usage than arbitrarily-defined usage levels.

    It isn't really different than inversely calculating the ROI of a pedometer. The more you walk and use it, the less it costs per measured step. However, if you buy it and put it on the shelf, you have that initial sunk cost and barely any return on your investment.

    Clouds are cheap if you have few visitors. They are outrageously expensive if you have massive amounts of traffic.

    1. Re:What is cloud computing if not hosted servers? by gravos · · Score: 2, Insightful

      My perception has been that the cloud services (Amazon, Google, slicehost, mosso, etc) have realistic, sustainable per-unit costs whereas shared hosting outfits tend to have completely unrealistic cost assessments. They count on the fact that most people won't use their full quota because there's no way they could deliver what they promise to every user without ending up WAY in the red.

      For my money, I'll stick with cloud services that are metered honestly and transparently.

    2. Re:What is cloud computing if not hosted servers? by BikeHelmet · · Score: 4, Insightful

      My perception has been that the cloud services (Amazon, Google, slicehost, mosso, etc) have realistic, sustainable per-unit costs whereas shared hosting outfits tend to have completely unrealistic cost assessments. They count on the fact that most people won't use their full quota because there's no way they could deliver what they promise to every user without ending up WAY in the red.

      FYI, everyone does this.

      Your ISP, your phone carrier, probably your electrical and water company... even some software developers. They have very high upkeep costs, and very low costs for actually keeping you connected. The hope is you'll be one of the users that helps pay their upkeep, rather than actually using their service.

    3. Re:What is cloud computing if not hosted servers? by TapeCutter · · Score: 4, Insightful

      "They count on the fact that most people won't use their full quota because there's no way they could deliver what they promise to every user without ending up WAY in the red."

      Meh, banks do the same thing with your deposits.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    4. Re:What is cloud computing if not hosted servers? by sopssa · · Score: 4, Informative

      The fact is that unlimited is easy and more convenient than trying to calculate if the limits are enough. And these are $3 hosting packages, you can be pretty sure that you wont be allowed to host lets say YouTube on it. It's not just the bandwidth, but all the server resources it would consume.

      Same thing with dedicated servers on providers that dont have quota. It doesn't mean you're now on a 10gbit line and you can use it as you please. Instead of quotas, your bandwidth is 100mbit and usually on a shared line. You can usually burst it up to 100mbit, but if others need more bandwidth it will be shared. Dedicated bandwidth costs ~10x more and isn't usually needed anyway, as long as they dont *really* oversell the line too much.

      With everything its about bringing down the costs for users by sharing the expensive resources. It works good most of the time. If you know it wont work for you, then you can get the more expensive dedicated bandwidth and so on.

      It's just one inconvenience out of the way.

    5. Re:What is cloud computing if not hosted servers? by Anonymous Coward · · Score: 2, Informative

      Rule 1: Never use 1and1 or as it's know in germanny 1und1. They are the shittiest company ever. They impose all sorts of rules and will ban/delete your account without notice. I have had an entire domain and mail deleted from the system. All they would say was "You requested it, there is no restore function. Sorry you are no longer a client". The request was to move the domain name, and the contract was cancelled 3months in advance of the end date as required. F*ck 1 and 1!

      Rule 2: No free lunch. Goes the same for bandwidth, the unlimited plans are for those with small websites that do not distribute audio/video or pictures files. Anything that takes bandwidth is not allowed. Some will try and keep service up if there is a Digg/Slashdot/Reddit run on the pages, but most will just drop the route to save bandwidth. I asked one of these companies about it, we do 3000GB/month, Tech support even said there is no way they would allow that amount of data on a $20/month plan. We have to get our own server. Good news is now there are $99/month hosting plans that give you 4000GB/month.

      Rule 3: Amazon EC2 and S3 is not cheap. It's cheaper to get a $99 server and use that, though it's not redundant, you get what you pay for.

      Rule 4: Keep moving hosting companies. It's better to change plans and locations to get better deals. Bandwidth prices drop all the time. There is always someone hungry for new busines, so why keep paying 2004 prices cause you are too lazy to move that server. Rsync is your friend.

    6. Re:What is cloud computing if not hosted servers? by jedrek · · Score: 3, Interesting

      The truth is, almost all users will use much less than their quota. I've run, in the past and present, a bunch of personal sites of varying popularity: a web design portal, an e-card site, a blog, etc. They got from hundreds to tens of thousands of uniques/day. Even on the busiest months, I my bandwidth use was calculated in GB or tens of GB. Baring traffic anomalies, like the slashdoting my dropbox.com account got a couple days ago, you need either extremely heavy content (video) or to be hugely popular to get past 100GB/month. I doubt if 0.5% of dreamhost or 1&1 accounts do that kind of traffic.

  4. How much is unlimited? by Anonymous Coward · · Score: 2, Insightful

    It seems the word unlimited never actually means unlimited when internet services are involved. My "unlimited" internet on my mobile phone contract is actually 500MB. Everything is "Unlimited" is Capped or has a Fair Use Policy.
    If I ever see the word Unlimited when advertising a service, I dismiss it out of hand and look for the small print.
    I understand that an "unlimited" service is practically impossible to provide- I just ask the service providers don't use the word. Tell me the actual amount and then I don't have to read the terms and conditions of every offer to compare products.

    1. Re:How much is unlimited? by AmiMoJo · · Score: 2, Interesting

      It's the usual "fair use" policy, i.e. unlimited until we think it's too much.

      More interesting to know would be what happens if you exceed their unstated limit. Is your site just cut off, or maybe bandwidth/cpu limited? If you decide to leave because you hit the limit, do you get a refund on the remaining contract period and do you have to pay any sort of cancellation fee?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  5. Re:On the flip side by timmarhy · · Score: 4, Insightful
    what if mom unplugs your server to give your basement it's annual vacuum? there are elements of a professionally run datacenter that can't be reproduced at home for the same cost.

    if your worried about losing data, buy a slot in a colocation facility so it's your hardware everything is sitting on and you can encrypt the drive and put tamper alarms on it

    --
    If you mod me down, I will become more powerful than you can imagine....
  6. My experiance with "no data transfer quotas" by HughsOnFirst · · Score: 4, Interesting

    Last year I had a website that was number one on digg for months and eventually got over ten thousand diggs

    http://digg.com/people/He_Took_a_Polaroid_Every_Day_Until_the_Day_He_Died

    My unlimited , "no data transfer quotas" account didn't last a whole hour.

    Figure that each visitor accounted for 13,000 hits and 6,000+ largish photos it added up

    1. Re:My experiance with "no data transfer quotas" by Anonymous Coward · · Score: 5, Insightful

      each visitor accounted for 13,000 hits and 6,000+ largish photos

      Your server's failure was due to bad web design. No server could have handled that, regardless of the kind of uplink. Unlimited transfer volume does not also mean unlimited CPU power, unlimited RAM and unlimited hard disk bandwidth.

    2. Re:My experiance with "no data transfer quotas" by Anonymous Coward · · Score: 2, Insightful

      Also, why in GODS name did you post this thing on SLASHDOT?!

      Because he is a troll, and his post is just a poorly disguised attempt at getting more users to click on his dumb link.

  7. Re:On the flip side by Rakishi · · Score: 2, Insightful

    As Google's outtage hopefully demonstrated, cloud computing is risky and it is better to depend on as few contract resources as possible.

    No, all it indicates is that a lot of people are idiots who overreact to whatever hype the media is currently blabbering about. It's why you get 60 hour waiting times in every ER when the media says that some horrible new disease has just killed 15 people in the past two months.

    The rest are well aware that any locally hosted service will have an even worse reliability than google or cost so much it's not worth it for most people.

  8. Always been on 95th percentile by Nicolas+MONNET · · Score: 2, Informative

    No transfer quota.
    For instance I have a few low usage servers (mail and backups for a few small biz), I pay for 2Mbps with 100M burst. This means that I can use 100M 5% of the time as long as I don't use more than 2M 95% of the time.
    But bandwidth is extremely cheap around here.

    1. Re:Always been on 95th percentile by notmyusualnickname · · Score: 2, Funny

      Well, he has a French sounding name, an email address from altiva.fr, his sig has a URL in French with the French TLD...

  9. Lies, damn lies, and repeated lies! by Hurricane78 · · Score: 4, Informative

    We hosted a counterstrike mirror in 2000, and we had an 1&1 "unlimited traffic" plan.

    Guess what. After some more GB of traffic as usual went trough the line with a new update of CS, 1&1 closed the connection.

    Well, they not simply closed the server connection. It was CeBit some days later, and we were there at the 1&1 stand. The admin, responsible for that very server (among others) also was there. So we asked him, what happend to our unlimited connection. He apologized and tried to re-open the line.
    Only to find, that he himself could not connect to the server at all. As if it was blocked at a invisible device in-between.

    We could not resolve the issue there, and we later ended the contract.

    So don't believe their deliberate lies! There never will be!
    There are only managers who calculate an average without thinking, when looking at their statistics of traffic up to now (with the limits).
    And later, managers in panic, who notice that people actually will use that unlimited line, when they have it!

    --
    Any sufficiently advanced intelligence is indistinguishable from stupidity.
  10. Re:On the flip side by TapeCutter · · Score: 3, Funny

    "what if mom unplugs your server to give your basement it's annual vacuum?"

    Who cares about a power blip? - I would love mum to come over and shovel the crap off the carpet but she keeps giving me all this shit about how being 80 means she's too old to push a wheelbarrow.

    --
    And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  11. Re:Dreamhost did this a while ago. by Opportunist · · Score: 5, Interesting

    That's basically what makes this business model viable. Also, if everyone is doing it, the heavy users will "spread out" across the ISPs, that's why no single ISP would ever dream of offering it, simply because everyone who wants to use 100+ gig a month will sign up with him, ruining the business model.

    It also only works as long as the rules of the game don't change. The telcos had to learn that the hard way when Internet became mainstream. Telcos in the US offered "unlimited", unmetered local calls. It worked well for ages. I mean, how many calls do you make per day? You yak a bit with a friend, hang up, free up the line. The few hardcore BBS junkies that hooked the line 24/7 were manageable.

    The rules of this game change completely when the internet entered the living rooms of the US. Now everyone was on the line 24/7, getting a second line for phone calls (yes, kids, that was before the mobile phone fad). The "unlimited, unmetered" plan that worked under the premise that people make short phone calls, maybe taking half an hour a day or so, backfired badly under the pressure that people now stood online 24/7. Even more so when they did stay online permanently simply because of the threat that you might not get a free line because everything is busy, making the problem only worse.

    ISPs might be wary to make a move they can't take back, especially since they were the ones that originally benefitted from a quite similar backfiring move by someone else. A truely "unlimited" plan could very easily backfire if something that uses a lot of bandwidth constantly become mainstream.

    Like, say, P2P.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  12. Overselling hosts by Badmovies · · Score: 3, Insightful

    Unlimited is obviously a gimmick, as there are limits to anything. Most "unlimited" plans have rules about usage, be it CPU or other, that allows the host to suspend the account. "unlimited" plans that cost $9.95 a month should be viewed with a critical eye. You get what you pay for with hosting. Before buying a hosting plan do some research on what hosts provide quality service, what price they charge, and what can be expected in terms of support. Oh, and always keep local backups of your data, and never sign up for an extended contract.

    1&1 does not have a great reputation on www.webhostingtalk.com. Anyone with an interest in reading about the perils of unlimited plans (or hosting in general) should browse around that site.

    --


    Andrew Borntreger
    Champion of cinematic disasters
  13. Well cheap hosting here is 100% unlimited 100Mbps by Nicolas+MONNET · · Score: 2, Informative

    See dedibox.fr. They offer dedicated servers (originally custom-built VIA boards with 120G HDD, probably much better by now) with 100Mbps and completely unlimited traffic, for â30/month.
    Another company has virtualized hosting that even cheaper, but you pay more for storage (on a SAN).

  14. Actually using "unlimited" services. by Animats · · Score: 3, Informative

    One of my sites, "downside.com", has a MySQL database of every Securities and Exchange Commission filing since 2000. There's a cron job that updates the database from the SEC site every day at 4 AM. This used to run on EZPublishing, until they gave up hosting to focus on "permission e-mail" (really). It's now running on an $14.95 "unlimited" hosting account at HostGator.

    It works, but HostGator does have some undocumented restrictions. One was that they kill MySQL requests which run more than a few seconds. So I had to speed up one transaction that could run long (a good idea anyway) and the database upload had to be done a few hundred records at a time. The daily cron job only runs about a minute, and they're OK with that.

    Once, HostGator lost a hard drive and lost the database. The cron job can automatically rebuild the database by re-reading the SEC data for each missing day. (This takes care of routine recovery after downtime). But when the cron job ran for hours, rebuilding nine years of missing data, HostGator didn't like it. We had to talk about that one, and they recovered the database from a backup. That took hours of MySQL time, but they did it.

    It's a low-traffic site, though. When I did it, nobody else had SEC filings in a free database. Now all the search engines do. I keep it up more as a reminder of the financial mistakes of the dot-com era. (Although I did call the mortgage crisis in 2006 and put that on Downside. This stuff is obvious if you understand the fundamentals.)

  15. Re:Dreamhost did this a while ago. by petermgreen · · Score: 2, Insightful

    Afaict the biggest issue for webhosts nowadays is dynamic content. It's pretty easy for poorly optimised dynamic content to cause a lot of load and worse (unless the provider has a very fancy setup) that load is focussed on the one machine that hosts your site. That means anyone who shares a machine with you gets a massive performance hit (possiblly to the point of being unusable) when your unoptimised dynamic content site gets a big burst of load.

    The good thing about network bandwidth is that there is usually far more bandwidth from a web server to the facility backbone than that server normally needs so if a site causes a burst of bandwidth it's nowhere near as big a deal as if a site starts hogging the CPU or disk.

    --
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