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Amazon Offers To Return Pulled Orwell Ebooks

Back in July, Amazon faced public outrage over their decision to delete ebook copies of 1984 and Animal Farm from the Kindles of customers who purchased them. Shortly thereafter, CEO Jeff Bezos offered an apology, acknowledging that Amazon handled the situation in a "stupid" and "thoughtless" manner. Now, they're offering something more substantial: anyone who had an ebook deleted can now have it restored, apparently with annotations intact. Any customer who isn't interested in a new copy can get either an Amazon gift certificate or a check for $30.

7 of 256 comments (clear)

  1. Re:damage by digitalunity · · Score: 4, Informative

    No, it's not significant. I've worked for a few very large companies, larger than Amazon and apathy for the customer isn't acceptable no matter how big you are.

    Yes, acknowledgment of the colossal stupidity of their decision months later is nice, but that doesn't resolve the bigger problems.
    1) It takes months for Amazon complaints, even serious ones to reach a decision point and have action taken.
    2) Amazon retains remote kill-switch features in the Kindle and they have shown their willingness to use it.

    --
    You can't legislate goodness. Let each to his own destiny, by will of his freely made choices.
  2. Re:Nice gesture, but that's not what worries me by Anonymous+Cowar · · Score: 4, Informative

    If you buy a stolen stereo on the street, it can be confiscated by the government. Same for a stolen car, that's why we have chop shops that launder parts from stolen cars back out into the market. So, granted IP rights may be different than real world stuff (did anybody suffer harm because unauthorized copies were distributed? was anybody deprived of anything? don't quote anything in parentheses, or this sentence, this isn't what i'm here to discuss), if you are in possession of a stolen item, it can be confiscated. It looks like amazon was just trying to jump the gun and possibly assumed that the copies would equate to 'stolen'.

    Other side of the coin, let's say that these were just counterfeit copies. I.E. unauthorized copies of a protected item. I feel that this is closer to the truth. Current law says that it is NOT within the government's rights to seize a single counterfeit item if that is the only copy in your possession and you do not intend to sell it. That's why you never hear about a non-seller's collection of bootleg dvd's or fake-gucci purses being siezed. So had amazon realized that, it would have classified the re-seller as a digital counterfeiter and possibly resolved the matter by shutting off transfer rights (to another account, not another device within the account.)

  3. Re:Annotations?? by Anonymous+Cowar · · Score: 5, Informative

    the annotations were stored elsewhere in the kindle but were rather worthless without the context provided by the nearby book-text. They could still be accessed, but weren't much good alone. I.E. you can talk about how This Passage would be good to discuss for My Paper, but without This Passage, your annotation is worthless. So now that the book is returned, hopefully it will be smart enough to tie the old annotation attached to This Passage with the corresponding This Passage in the new text.

  4. Re:damage by jpmorgan · · Score: 5, Informative

    The situation originated because Amazon did not have the legal right to distribute copies of 1984 in the first place. They refunded the purchase, but they could hardly turn around and knowingly redistribute illegal copies. I mean, you can rightfully criticize them for the original circumstance, but to be fair it may have taken them 2 months to acquire the rights to legally restore those copies.

  5. Re:damage by Quothz · · Score: 5, Informative

    I think you're missing a key detail, that the books were pulled because the SELLER (that is: not Amazon) was selling the books illegally via Amazon.

    You are mistaken. The publisher changed its mind about offering an electronic version. The copies were sold legitimately from a publisher with the rights to do so. Linky.

  6. Re:damage by psm321 · · Score: 4, Informative

    Copyright violation is not theft, it's copyright violation. And no, the distinction is not academic. Stolen property can be taken back by the rightful owner, but the remedy for copyright violation is a civil suit or settlement for damages.

  7. Re:Public domain content here. by jonbryce · · Score: 4, Informative

    They are public domain in Australia, but not the US. Copyright in Australia expires 50 years after the author's death, in this case 21st January 2000. In the US, it won't expire until 70 years after the author's death, which is 21st January 2020. Most likely the copyright term will have been extended again by that time, so it won't actually expire.