eBay Denies New Design Is Broken, Blames Users

krick-zero writes "eBay recently rolled out a new page design. Many eBay sellers are reporting issues with missing description text, resulting in lost sales. Buyers are reporting the same intermittent issue, on multiple platforms, with multiple browsers. After complaining to eBay customer service, one user got this response: 'I have reviewed several of your listings using my computer and had several of my coworkers view your listings as well and we are seeing the complete listings. Many times when buyers are not able to see the whole description or just bits and pieces it is due to browser issues they are having. A lot of times if they simply clear out their cache and cookies or change browsers (i.e. change from Internet explorer to Firefox or vice versa) they no longer have this problem.'"

Comments

Re:More business for Craigslist!!!

[Animaether]

Disable current generation of sniping tools, forcing them to hire engineers for at least 30 minutes work to update their clients? Check.

oh boo-hoo, cry me a river.

I know it's a perfectly legitimate bidding strategy, but I'll be damned if I give those making use of sniping tools any sympathy that they would have to rewrite them / have them rewritten - same as 'SEO' people complaining about any search engine (well, Google) changes.

Re:Lack of standards.

[freedom_india]

HEY!
I like my Flash just the way it is.
WHo the heck cares about functionality when style is a lot better.
Which is why *NIX never won the Desktop while Windows Vista Rules the roost(!)