Slashdot Mirror


Spyware Prank Exposes Hospital Medical Records

cheerytt writes "Let this be a lesson to all the broken-hearted geeks out there. A 38-year-old Ohio man is set to plead guilty to federal charges after spyware he meant to install on the computer of a woman he'd had a relationship with ended up infecting computers at a children's hospital. Spyware was sent to the woman's Yahoo e-mail address in the hope it would be used to monitor what his former girlfriend was doing on her PC. But instead, she opened the spyware on a computer in the hospital's pediatric cardiac surgery department. The spyware sent more than 1,000 screen captures via e-mail, including details of medical procedures, diagnostic notes and other confidential information relating to 62 patients. The man will pay $33,000 to the hospital for damages and faces a maximum sentence of five years in prison."

15 of 319 comments (clear)

  1. The Woman by some_guy_88 · · Score: 5, Insightful

    So what's happening to the woman who stupidly ran an exe she recieved in an email?

    1. Re:The Woman by QuantumG · · Score: 4, Insightful

      Most all of them can be configured to reject anything they can't verify as "safe". Whitelist, don't blacklist, it's the first rule of security.

      --
      How we know is more important than what we know.
    2. Re:The Woman by mcvos · · Score: 5, Insightful

      Whitelist, don't blacklist, it's the first rule of security.

      Except when you're mandated to provide general internet access.

      If for whatever silly reason you need to provide general, unprotected internet access, you do that with seperate machines, isolated from the hospital medical record stuff.

      Whichever way you spin this, it's a horrible, gaping hole in the security of the hospital's computer system. The people who set it up and authorised it need to be fired and replaced by people who know something about (the need for) security.

    3. Re:The Woman by guruevi · · Score: 4, Insightful

      You obviously don't work at a hospital. It would be very unpractical to provide 2 machines to every person, 1 for web access and 1 for hospital records. The issue is that this person ran spyware that she received. Virus scanners won't help, the only thing that could help is that she shouldn't have admin privileges (which is kinda impossible with some hospital software on Windows) or she shouldn't be running on the Windows platform (Mac or Linux can be more granular when running programs as an Administrator).

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
  2. HIPAA - SHMIPAA by C18H27NO3+ · · Score: 5, Insightful

    I wonder how it came to be that one would be permitted to check web-based email in the hospital's pediatric cardiac surgery department?
    This incident could very well be the least of their problems for all they know.
    The fact that it was able to install and send screenshots willy-nilly to Graham and who-knows-where-else is a HIPAA nightmare.


    Just for grins I went looking through their employment opportunities to see if any IT jobs opened up recently and stumbled upon this:
    (Not relevant to this thread but interesting, nonetheless

    Nicotine-free hiring policy
    Because itâ(TM)s important for healthcare providers to promote a healthy environment and lifestyle, Akron Childrenâ(TM)s Hospital has a nicotine-free hiring policy.
    Newly hired employees are tested for nicotine as part of a pre-employment panel of medical tests.
    Akron Childrenâ(TM)s will not hire applicants who test positive for nicotine use.
    If you test positive for nicotine, the offer of employment made to you will be rescinded.
    If after 90 days you successfully quit using nicotine, you may reapply for employment.

  3. Stereotype much? by CarpetShark · · Score: 4, Insightful

    Let this be a lesson to all the broken-hearted geeks out there.

    Uhh, we're not all psycho-privacy-invaders with no ability to let go and move on, you insensitive clod.

  4. Who is really at fault? by 89cents · · Score: 5, Insightful
    a) The man for emailing the spyware?

    b) The woman for opening it and infecting the computer?

    c) Yahoo for not blocking it?

    d) The hospital for not only allowing internet access from a computer with personally identifiable information, but for also allowing the spyware to get installed.

    e) Some combination of the above?

    1. Re:Who is really at fault? by wordsnyc · · Score: 5, Insightful

      d) The hospital for not only allowing internet access from a computer with personally identifiable information, but for also allowing the spyware to get installed.

      Bingo. They failed to take steps a reasonably prudent person would have taken to protect patient confidentiality under Federal law. Spyware installation via email is not exactly news.

      --
      Sent from the iPad I found in your car.
    2. Re:Who is really at fault? by pz · · Score: 4, Insightful

      a) The man for emailing the spyware?

      Yes, for causing spyware to be installed. Electronic trespassing. Theft of HIPPA-regulated information. Stalking.

      b) The woman for opening it and infecting the computer?

      Yes, for abject stupidity.

      c) Yahoo for not blocking it?

      Probably not.

      d) The hospital for not only allowing internet access from a computer with personally identifiable information, but for also allowing the spyware to get installed.

      Yes, for IT incompetence. But they are also liable for some serious charges for violation of HIPPA regulations. It's entirely possible they will lose all Federal support. Breaching HIPPA is a big deal.

      --

      Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
    3. Re:Who is really at fault? by Dhalka226 · · Score: 5, Insightful

      d) The hospital for not only allowing internet access from a computer with personally identifiable information, but for also allowing the spyware to get installed. Bingo. They failed to take steps a reasonably prudent person would have taken to protect patient confidentiality under Federal law.

      Consultant goes to see hospital directors, stamps feet, and IT get overridden.

      You make a compelling argument for not firing the IT guy for what happens which, let's face it, is probably what will happen after they scapegoat him if anything bad happens to the hospital.

      However, "they" in the GP's post referred to "the hospital." In that sense it doesn't really matter if it's an incompetent IT staffer, a cranky doctor or poor executive management. Something that needed to be done under the law wasn't done, and the result was the leaking of confidential medical information. The hospital still deserves both blame and punishment for that.

  5. Re:Wrong type of tracking by nedlohs · · Score: 4, Insightful

    Really, you think he had a search warrant?

  6. odd by wizardforce · · Score: 4, Insightful

    does anyone else find it odd that the real damage was done to the patients and yet the hospital is being compensated for damages and not the patients? wouldn't the hospital also be liable for the damages considering that theri IT department failed to put up reasonable protection?

    --
    Sigs are too short to say anything truly profound so read the above post instead.
  7. Re:Couldn't happen here... by wvmarle · · Score: 4, Insightful

    I'm sure there exists spyware for Linux as well.

    It is a lot harder to get an executable sent over e-mail to run on the system, but it is still possible. Running Linux does NOT make one immune against this kinds of attacks.

    I'm quite sure Linux is easier to secure than Windows, the core error this hospital made was not as much running Windows, as not closing off all access to the Internet. It just doesn't go together with sensitive patient data. Those Linux computers your Belgium hospitals are working with also should be shielded thoroughly from the open Internet.

  8. Re:Not a Prank by coaxial · · Score: 5, Insightful

    why is this that fellow that is responsible for getting the records - this was obviously not his goal and if he is charged for it then it is just laughable.

    What the hell is this supposed to mean? Since when has committing a crime unintentionally ever been a defense?

    "Oh officer! I wasn't INTENDING to kill all the cancer stricken orphans when I driving drunk, speeding, and firing my gun wildly! I just intending to disturb the peace!"
    "Oh! Well, that's a horse of a different color! I'll let you go with a warning then. Just try and keep it down next time. People are trying sleep around here."
    "Will do!"

    but why is the hospital getting the money - they are guilty of criminal negligence in handling patients' data so they should be paying not getting paid.

    1. It's criminal trespassing to access a computer without permission. Which he did by sending the spyware to someone with the intent to observe them.
    2. The hospital didn't hand out the data. It was stolen. It's still theft even if I leave the door wide open. It wasn't his. He has it, as a result of his actions.

    to me it looks like one more example of justice system malfunctioning. It is not a great malfunction but shows that punishment and the crime are matched not by the facts but by the random acts of gov. officials. Was it not something that american constitution tried to prevent?

    The opinion of someone who is woefully ignorant of the law, the intent of the law, common law, and basic morality, but yet somehow is an expert on constitutional law.

    It must be tough being so smart and surrounded by so many people that are blind to your brilliance.

    Go home and cry in your Ayn Rand novel.

  9. Re:$33.000 in damages? by malkavian · · Score: 4, Insightful

    Forensics, identifying exactly what the spyware was, conducting a thorough scan of all the network to see if it had spread, identifying what data was transferred, the infection vector, the administrative overheads of stopping the normal work to call an 'emergency situation' in which the sysadmins will concentrate on this exclusively, possibly not doing other maintenance work, or systems commissioning thus holding up medical projects (with the cost to them too).
    Administrative time throughout the hospital, as a fair part of the management chain will have this as a high profile to concentrate on, police liaison (and having time to have them on site to investigate in situ, and having technical staff support them), communications time to liaise with press, people to field the phone calls that come in, extra load on the patient support lines to cope with frantic patients who aren't in the best state of mind anyway after suffering cardiac problems, who are now worrying about what of their information is in the wild.. That's the tip of the iceberg by the way.
    Begin to see how that racks up to the big numbers? The machines aren't the expense, they're practically disposable. Unfortunately, data isn't tangible, so the non-IT staff don't see this shiny big item, and thus (out of sight, out of mind) don't consider it worth spending money over. All they see is that clicking a button makes data appear. Magic. Doesn't take effort, so why do they need an IT team to make it work? They decide they don't, cut IT funding (or never put it there), and eventually something like this happens because there isn't resource to make a secure network. And when it does, who gets the blame? Even from supposed 'geeks' who are supposed to understand what it's like being in an intensive overstressed IT role?