NCSoft Drops GameGuard From Western Launch of Aion

chalkyj writes "NCSoft has announced that they will be dropping GameGuard from the western launch of their upcoming MMORPG, Aion. The flawed Korean anti-cheat software has been heavily criticized for employing root-kit like techniques and conflicting with many hardware configurations. The final straw is thought to have been the stability issues experienced by players during open beta and the community outcry it caused. The decision makes Aion, which recently announced over 400,000 western pre-orders, a real contender in the western MMO market."

Comments

That's nice

[MacAnkka]

A company is actually listening what their customers have to say? Thats quite refreshing to hear during these days.

Re:That's nice

[sopssa]

Nice thing about MMO's is that the companies actually *have to* listen to customers or they will stop playing and paying. Blizzard alone has 2500+ people working on customer support related jobs.

You of course cant listen to or adjust the game by every single person, but you have to listen to the larger group. This is true even more because Aion is NCSoft's try to create real competitor in the western markets.

And the game does look good with its Crytek Engine and with some of the gameplay mechanics. I haven't played it myself, but some friends have been playing the beta and say it is quite fun. However I will wait for more reviews first, as I cant concentrate on WoW that much either. What I'm worried about is that it will have lots of grinding like WoW, specially because thats even more common in Asian games.

Re:That's nice

[murdocj]

Blizzard has 2500+ people working POORLY in customer support related jobs. They make decisions based on hearsay and ban without even doing a thorough investigation into the matters at hand. It's beginning to cost them in playerbase.

The few times I've had to contact GMs, the experience has been uniformly positive. And I know of a number of people who were hacked and had their stuff ripped off. Each of them got their gear back in a few days. I don't know of anyone leaving the game due to customer service. I played Everquest for years, and WoW CS is head and shoulders above SoE.

Now take that above and toss nerfs into the mix. Not just item nerfs or class nerfs, but CONTENT nerfs. Making "epic" raid encounters so trivial that almost any casual guild with all green gear and ventrilo can take out most of the upper-tier content.

I used to be upset about reducing the difficulty of content. However, it's actually a really good move on Blizzard's part. Unless they do stuff like that, the game becomes a filter where fewer and fewer players get to see the content. Once the hard core "uber" players have seen some content, what's the problem with easing the encounters so other players can see it?

I mostly did PvP with my rogue and not to float my own boat, but I was good at it. Then some warlock made a video that showed his poor class playing ability and how rogues were somehow so uber they needed to be nerfed to Hell and back. It got to the point where every PvP nerf they gave me hurt me in PvE high-end raiding content. Even with tier 7+ gear it was hard to do what a rogue SHOULD do - damage things better than the tank at least.

So they nerfed your class and then you got pissed off and decided to stop playing. Well, guess what, every MMO is going to need rebalancing, and that may include nerfs. I was seriously annoyed when they nerfed fear ward on my priest, but that's just the way it goes.

Yes, I am bitter toward WoW and Blizzard. In fact, I hope WoW dies a horribly, slow burning death

It's a game, it's not worth getting that pissed off about. Play a different game. Go outside and see the ball of yellow light in the sky.

Awesome

[Dyinobal]

Now if they promise not to 'include it' in future patches that would be swell. I might actually considering trying it.

Re:Awesome

[Megane]

It's not just the kiddies who want to go run around griefing, it's the gold farmers who want to ruin your game's economy for profit, and their bots overcamping the stuff you need to kill.

Re:Poor Summary

[The Analog Kid]

WoW and other gamers are quite easy to make hacking tools to too, but players reporting cheaters to gamemasters and the fact one account costs whole new game limits it goodly.

WoW also has Warden to detect cheating programs and bots. I don't know how effective it is, but unlike some other anti-cheat programs, it shuts off when WoW does, and it doesn't stay on the system if you were to uninstall WoW.

It's also been reported that Blizzard is suspending accounts that are played on machines that they detect have spyware on for 24 hours. It's started happening when they began collecting "Non-identifiable system information" again. They don't won't suspend the account though if you have an authenticator attached to your account.

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