Google, Apple Joust Over Rejected Voice App
ZipK writes with an update to last month's FCC inquiry that landed Apple and AT&T in hot water over the apparent rejection of a Google Voice app for the iPhone. All three companies submitted statements to the FCC — Apple claimed the app hadn't been rejected at all, that they were simply "studying" it further. The public version of Google's statement contained a redacted section, which they politely referred to as "sensitive," but after seeing Apple's comments, they decided to reveal the entire document. Google's FCC filing directly contradicts what Apple said: "Apple's representatives informed Google that the Google Voice application was rejected because Apple believed the application duplicated the core dialer functionality of the iPhone. The Apple representatives indicated that the company did not want applications that could potentially replace such functionality." (PDF, page 4.) Apple quickly released a statement reiterating that they did not reject the app.
More to the point, it's not as if they give it the benefit of the doubt and allow people to download the app while they 'study' it further. It is assumed guilty unless proven innocent. So there is no difference between what Apple calls 'studying' and rejection, given that they can always change their mind later.
-- Ed Avis ed@membled.com
Just remove the dialer and you're set, Google! You're the paragon of innovation, you'll find a way to, you know, call people without actually dialling them!
Apple: I'm sorry, but we don't want your voice app in our store, it threatens business.
Google: Oh yeah? We'll see how well you do without our maps.
"The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
That was a third party app that Apple accepted and later rejected, not the official Google Voice one. The official-from-Google Google Voice app was never available on the app store.
Really simple. No matter how "cool" (read how well marketed as cool) a device that won't run whatever software YOU choose for such artificial reasons as the manufacturer choosing to retain control isn't yours at all. Stop believing the marketing hype. Stop buying into this in droves or the future is nothing but a string of crippled devices. Mark my words. Next step will be devices that expire and refuse to work after a given date.
It's not cool just because it CAN run something if it WON'T run it no matter what some fuckwit in a turtle neck tells you. Think different means think like a fucking gullible sheep.
And this is coming from someone who loathes Google just as much as Apple. The Internet web 2 cloud computing buzzword age is ridden with little substance and lots of marketing doublespeak and the sickening thing is people are buying into it. Our world COULD be amazing in 20 years but I bet it's more restricted and more frustrating than ever.
These posts express my own personal views, not those of my employer
Google already supports Mobile Terminal Google code project for jail broken iPhones/iTouches, so the precedent is there.
Just because an app is hosted on Google Code doesn't mean that Google officially supports or endorses it. Google Code is similar to Sourceforge: they accept virtually any and all projects that are licensed under an OSI-approved license.
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This is a real case of "he says she says...". We need more clear-cut evidence. Who is telling the truth?
True. All we have are Google's and Apple's statements to the FCC. However, when Apple says they are "investigating an app" in the App Store, we have all seen that this effectively means that they have rejected it, but due to popularity, notoriety, or for various other reasons, they are not willing to come out and say "The app is rejected." The app will sit "in investigation" forever, effectively rejected without getting Apple's hands dirty.
OTOH, I suspect that Google may have an actual rejection letter. If they do, they should just post it as the egg on Apple's face would be priceless. :)
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Why doesn't Google immediately release Google Voice to Cydia/Icy? (Yes, I know that Google will release a web-only version of Google voice, but a built in version has the advantage that all of the GUI pages are permanently cached.) I would download and install it in an instant!.
The short answer is because they're big and can afford to make a point. The long answer is that they likely see that the closed app store model is not good for them and other third-parties that are in competition with app store owners. Given that apple is currently the biggest and best app store if you make a point with them and set a legal/regulatory precedent with them they can cause Apple and future app stores to be more open which is better for Google. My guess is that they believe this long-term advantage far outweighs the value of simply getting their app on the iPhone.
;)
Or they could just be sticking it to Apple
This looks closer to GV than google voice. Apple rejected GV also (after accepting it), but this is about a dispute between Google and Apple, and GV is a third party app.
The G1 also has both an un-official (in the app store, but non-google) and an official (by google) voice app. Both have annoyances and plusses, so I use them both (GV for SMS, and Google Voice for dialing and message checking).
Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
According to this link,
http://www.businessinsider.com/did-apple-lie-about-rejecting-google-voice-iphone-app-2009-9
"In a series of in-person meetings, phone calls and emails between July 5 and July 28, 2009, Apple and Google representative discussed the approval status of the Google Voice application that was submitted on June 2, 2009. The primary points of contact between the two companies were Alan Eustace, Google Senior Vice President of Engineering and Research and Phil Schiller, Apple Senior Vice President of Worldwide Product Marketing. On July 7, Mr. Eustace and Mr. Schiller spoke over the phone. It was during this call that Mr. Schiller informed Mr. Eustace that Apple was rejecting the Google Voice application for the reasons described above."
It is interesting that a VP of R&D is talking to a VP of Mumbo Jumbo. Does it tell their respective corporate culture?
Disable Google Map from the iPhone and see what happens...
Google has not likely received any letter. The reason? Likely to maintain Apple's wriggle room in this situation. But according to Google's statements to the FCC, they were told explicitly and directly that their apps were rejected. It is therefore Google's official testimony from top executives that Apple has rejected the Google apps, not merely pulled them pending investigation.
*sniff*
Oh, it's so cute. First they were just Baby Apple, playing nice with the other kiddies and corporations. Then they took their first steps - their first lock-in schemes, their first anticompetitive business practices. It was sooo adorable!
Now they just did the darndest thing - they're finally lying to government investigators. Awww. They're growing up to be just like their big brother Microsoft!
Remember HyperCard? Steve Jobs said regarding rumors that HyperCard was being cancelled were "bulls--t". However, how many updates to HyperCard have come out of Apple? Honesty is not Apple's policy.
Instead of sitting around on Slashdot crying like a bunch of babies who can't open a bottle of milk, put your comments in the official record. Tell the FCC what you think. Maybe it won't have any impact, but at least your message will be out there for someone to potentially see. And who knows, if the public actually cares about this maybe the FCC will actually listen.
There isn't an official docket for this at the FCC yet. It's contained in a rule making proceeding, RM-11361. You can file comments into the official record here:
http://fjallfoss.fcc.gov/prod/ecfs/upload_v2.cgi
As usual, try to be civil. But let the FCC know what you think. Complaining on Slashdot won't do you any good.
Because Sprint is a lame third place among cell carriers and they desperately need a "cool" phone that does something the iPhone doesn't?
AT&T is fine with it. All of AT&T's blackberry customers get to use the Google Voice app on their phone without a problem.
"Not to mention all the idiots who use words like boxen."
Anonymous Coward on Monday August 04, @06:49PM
Wrong on both points. First of all, it was intended to be a free download. Secondly, it was never available in the App Store anyway so there was nothing to be reimbursed.
I'm not defending Apple on this--I think they're wrong as can be--but you need to get your facts straight before you make an inflammatory post.
This ain't rocket surgery.
These guys have some nerve, they have "borrowed" more hardware and software from other people than any other major computer manufacture, and all done with a wink and a nod to their fans (oh ya Intel sucks, huh Apple).
Would it not follow that FreeBSD should tell Apple that their OSx has "duplicated functionality" to gnome/KDE and ask them to remove it from the BSD OS they so graciously borrowed? Or perhaps the PC industry can politely ask Apple to quit putting their off white boxes around their damn hardware and slapping Apple stickers on them, because they are just "duplicated functionality" of a PC.
The argument: "because there are other applications that compete with our application you can't install them" is preposterous. Can you imagine if MS said you can only install IE now? Only Apple can get away with this because they have droves of lunatic fanatics (in the media and elsewhere) that would gladly throw their bodies on top of any critical message of Apple to try and drown out the sound of the growing number of critics of the absurd policies that Apple makes. What happened to equal protection under the law in this country? If MS did anything near this they would already be coughing up blood from the PR beating they would take, Apple doesn't even have a scratch. They contradict publicly filed FCC documents, and expect everyone to believe their insane argument of "duplicated functionality". Well guess what Apple, you have duplicated the functionality of a jackass and the jackass asks that you cease and desist immediately.
....they can cause Apple and future app stores to be more open....
Why exactly should an online store be forced to carry merchandise that they don't want to, for whatever reason. That would be like legislating that brick-and-mortar stores are required by law to carry anybody's goods. A merchant and that includes Apple, doesn't have to give a reason to anybody why they will or will not not carry a particular item.
All theory is gray
Or... you could just buy an Android phone.
If you want to play in somebody else's playground/shopping mall, Apple isn't going to stop you.
After all, I am strangely colored.
For just one example of what they're been putting developers through, see this guy's blog/diary: http://www.roomsapp.mobi/Rooms/Blog/Eintrage/2009/9/14_Crazy_App_Update_Diary.html
The fact is, I really like most things Apple builds, but it's never exactly been a secret that they're on the slow side executing a new idea or design.... Long-time Mac users practically all know about the advice to "avoid revision A products". If they promise a release date, chances are, they'll miss it. And look at the mess they made with MobileME at launch. Even iTunes needed a long time to evolve before they could offer their material for sale in many other countries.
The app store is going through similar "growing pains". Apple really underestimated the amount of work they created for themselves, trying to personally review each and every app submission to ensure it met their "standards" (despite not even having THOSE really set in stone). It's, by nature, a very subjective process - and one employee having a bad day could easily cause a rejection or long delay in a program's approval, over essentially nothing. Other times, someone could just make a simple mistake and ALLOW something really questionable, irritating everyone else who ever tried something similar and got rejected.... I think at some point, Apple is going to have to just start allowing EVERYTHING that meets certain automated code review standards, and deal with complaints AFTER the fact.
Until they either explode or the battery fails ...
Oh and by the way we do regulate brick and mortar stores to keep them from colluding to box out third parties from a market through anti-competative deals and price fixing. It's pretty much what anti-trust is all about. It's not quite the same here but there are overlaps.
It is no the same thing, not even in the same ballpark, not even the same game. You are bringing a cricket bat to a boxing match.
There is nothing to stop Walmart from not selling A the Sony Vaio WGA3. There is no laws to stop Walmart from not selling any Sony product at all. Are you demented?
It's almost like you guys can't read or don't bother to. I actually said it's not the same thing. The parent post was about regulated markets versus unregulated markets. I was pointing out that we regulate brick and mortar stores too, nothing more. Rather than trying to be clever with your ranting analogy of an analogy try to understand the main points of the conversation and contribute next time.
As for what I was talking about, we do however stop Sony from selling TVs to Wal-mart at 10% of cost so they drive all other TV sellers out of business with an agreement to then raise the price to 10x the previous market value so that both benefit from a marketplace without competition.
We also keep competing stores from getting together and fixing prices arbitrarily high for TVs or splitting up the city into protected sales zones where one store sells in District A and one in District B. Again the point was about regulation not about forcing someone to sell something.
...the more everybody realizes how restrictive it is...
I think it is only here on /., where people are concerned with the restrictions on the on the iPhone. The ordinary John or Jane user just want an easy to use phone that has other neat capabilities. They read Apple's advertising about the fact that they have 60,000+ programs available for the iPhone, which the others can't boast about. The iPhone is not only a good phone, although its network at present has some people complaining, but a good gaming, Internet and e-mail platform as well. Oh yes, it also is an iPod and plays music well.
Most of the users of the iPhone don't have the mindset of those who post on this forum. Only a very small, in fact extremely tiny minority of all the millions of iPhone users, are bothered by the fact that certain programs are not available on the app store, because Apple won't let them in their walled garden.
All theory is gray
Why?
Because the iPhone has a closed marketplace. You can't buy the commodity good known as the iPhone and then go to say, Walmart or Newegg or Micro Center or Amazon to buy software for it. You can't even program your own software for it without buying signing rights from Apple. They have leveraged the product to TIE the store to the popularity of that market, and they are deciding what you and I can or cannot buy.
In addition, if you look back a few days, they took tethering away; one of the most heavily touted features on their web site, and in the last few days added fine print to the web site. Now, it's fine that they no longer wish to order it, but at the time of the 3.1 release they did not have that fine print. Even unlocked phones are having tethering removed for folks who are downloading the 3.1 update, all while Apple is touting the tethering feature. On top of that, they have been pretty heavily censoring a thread about that on their messageboard (I've had a post deleted twice now, and I've seen other messages from other posters disappear - the last time I reposted I promised to find other Apple-related sites to make more people aware of the issue).
In other words, Apple have been becoming increasingly abusive toward iPhone customers and developers alike since the iPhone gained critical mass. Blocking Google Voice isn't the only thing they're doing.
On the other hand, it's like they are saying "we've made enough money, let's give other, more open smartphone makers opportunity for huge profits." It's as if they want to give Android-based phones and the Palm Pre huge advantages in the market now. It's pretty darn nice of them, actually! ;)
The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50