The Kafka-esque Nightmare of Palm App Submission
MBCook writes "Jamie Zawinski, shortly after the release of the Palm Pre, wrote two free software programs for the phone: a Tip Calculator and a port of Dali Clock. In trying to get the apps published to the App Catalog, he has had to sign up to be a developer twice; fax contracts around; been told (apparently incorrectly) that he was not allowed to release free software for the phone; and told he had to give PayPal his checking account number. 'It's been two weeks, and I have received no reply. In the months since this process began, other third-party developers seem to have managed to get their applications into the App Catalog. Apparently these people are better at jumping through ridiculous hoops than I am.'"
This is what's actually good in Windows Mobile. Anyone can write software for it and anyone can start a Store site for it. In this respect Windows and Windows Mobile are quite open architectures. All iPhone, Palm and Symbian are really restricted and closed architectures (Symbian requires you to get certificate for the app too), and getting your apps on the stores are a real bitch.
The name Kafka now gets invoked whenever someone doesn't immediately get what he/she wants. Some administrative thingy gone wrong? Kafka! Your broadband connection doesn't allow you to download at 20Mb and the help desk says that the speed is not constant? Kafka! Your microwave's remote control's batteries are not in stock at your local supermarket and it will take more than an hour to restock? Kafka! You wake up and you find yourself turning into a giant beetle? O wait...
You are confusing users with developers. Very few users are developers. Those who aren't developers aren't interested in what hoops you need to jump through or in how much "freedom" you have as a developer. They want a reliable, easy to use device and they want a lot of easy to use applications that are useful to them, easy to install and easy to use. Apple has accomplished that. Their numbers of users and available applications prove that. I doubt if any of these companies care about what you personally will buy or not buy. You are not the market they are going after.
As for developers, if you give them a few tools and access to millions of potential customers, they will jump through any hoops they have to in order to compete in a lucrative market.
Very often, people confuse simple with simplistic. The nuance is lost on most. - Clement Mok
Locking down the device... it may not be useful to the *customers*
Apple has recently served up it's two billionth app (this number does not include updates).
More open devices like the old Palms and Windows Mobile may seem more consumer-friendly at first, but when you take a closer look, you'll see that Apple's approach is *far* more consumer-friendly. Far more apps have been sold through iTunes than ever would have been sold if developers had to peddle their wares independently. And even free apps are easier to find, download and install.
Do you even know how easy it is to get an app for the iPhone? Once you find an app that interests you, it just takes one click to acquire it and have it installed on your iPhone. One click! No downloading zip files, extracting them then installing via some menu system. Just click, and plug in your phone. Done.
Apple keeps your credit card information for iTunes when you set up your account. You don't have to enter anything in for each purchase, and Apple is more trustworthy than some random web site.
As far as the customers are concerned, the iTunes App Store is a smashing success.
The point is not what YOU think of the quality of the apps. It's not what PALM thinks of the quality of the apps. The point is that the author of the software must jump through ridiculous hoops and beg permission of someone before they can give their app to people who want it. And if the someone says "No", then no one can have it.