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The Kafka-esque Nightmare of Palm App Submission

Posted by kdawson on from the next-the-hoop-of-fire dept.

MBCook writes "Jamie Zawinski, shortly after the release of the Palm Pre, wrote two free software programs for the phone: a Tip Calculator and a port of Dali Clock. In trying to get the apps published to the App Catalog, he has had to sign up to be a developer twice; fax contracts around; been told (apparently incorrectly) that he was not allowed to release free software for the phone; and told he had to give PayPal his checking account number. 'It's been two weeks, and I have received no reply. In the months since this process began, other third-party developers seem to have managed to get their applications into the App Catalog. Apparently these people are better at jumping through ridiculous hoops than I am.'"

5 of 332 comments (clear)

  1. Windows Mobile by sopssa · · Score: 5, Insightful

    This is what's actually good in Windows Mobile. Anyone can write software for it and anyone can start a Store site for it. In this respect Windows and Windows Mobile are quite open architectures. All iPhone, Palm and Symbian are really restricted and closed architectures (Symbian requires you to get certificate for the app too), and getting your apps on the stores are a real bitch.

    1. Re:Windows Mobile by rboatright · · Score: 5, Insightful

      Excuse me for not jumping on the giant bandwagon here, but let's try something different.

      Back in the "good old days" of palm before the pre, there WAS NO over the air app store installed on the treo. You had to google for someplace to find apps for your treo, you had to go there, you had to down load them, and you had to install them using the hot sync program.

      That was easy for Aunt Minnie (NOT!)

      Palm has NOT FORBIDDEN that process, Dali Clock and Tip calculator are available at this web site, and at PreCentral EXACTLY as they were back int he Treo days, and can be installed by any user EXACTLY as they were back in the treo days.

      Palm has ADDED the over-the-air app store so that AUNT MINNIE can find apps. And people are bitching that there is a small set of hoops that Palm and the cell carriers want you to jump through that if you distribute apps (which could be evil) over THEIR NETWORK not over the in-tar-tubes.

      They want to be able to verify who you are but having a tax ID, and they want to validate that you're serious by charging you $5.00 Wow, that's SO irrational.

      I'm sorry. I disagree.

      Rick Boatright

  2. Hyperbole inflation by tgv · · Score: 5, Insightful

    The name Kafka now gets invoked whenever someone doesn't immediately get what he/she wants. Some administrative thingy gone wrong? Kafka! Your broadband connection doesn't allow you to download at 20Mb and the help desk says that the speed is not constant? Kafka! Your microwave's remote control's batteries are not in stock at your local supermarket and it will take more than an hour to restock? Kafka! You wake up and you find yourself turning into a giant beetle? O wait...

    1. Re:Hyperbole inflation by bwalling · · Score: 5, Insightful

      To quote Wikipedia: "Kafka's work, in this sense, is not a written reflection of any of his own struggles, but a reflection of how people invent struggles." So, this guy whining about his app submission being to trying, is actually Kafkaesque - he's inventing a struggle so he can whine about it on the Internet to satisfy his narcissism.

  3. Re:Let's all be like Apple! by node+3 · · Score: 5, Insightful

    Locking down the device... it may not be useful to the *customers*

    Apple has recently served up it's two billionth app (this number does not include updates).

    More open devices like the old Palms and Windows Mobile may seem more consumer-friendly at first, but when you take a closer look, you'll see that Apple's approach is *far* more consumer-friendly. Far more apps have been sold through iTunes than ever would have been sold if developers had to peddle their wares independently. And even free apps are easier to find, download and install.

    Do you even know how easy it is to get an app for the iPhone? Once you find an app that interests you, it just takes one click to acquire it and have it installed on your iPhone. One click! No downloading zip files, extracting them then installing via some menu system. Just click, and plug in your phone. Done.

    Apple keeps your credit card information for iTunes when you set up your account. You don't have to enter anything in for each purchase, and Apple is more trustworthy than some random web site.

    As far as the customers are concerned, the iTunes App Store is a smashing success.