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IT Security Breaches Soar In 2009

slak11 quotes from a Globe and Mail article on the jump in corporate and government security breaches year-over-year. (The reporting is from Canada but the picture is probably much the same in the US.) "This does not seem to be all that newsworthy these days, since stories like this are appearing on a regular basis. The one detail I did like — that seems to break from the traditional 'hackers cause all the bad stuff' reporting — is the mention that everyday employees are a major cause of breaches. The recent Rocky Mountain Bank/Google story is a perfect example. As stated in the article: 'But lower security budgets aren't the only reason breaches tend to soar during tough economic times — employees themselves can often be the cause of such problems.' I figure this will be an ongoing problem until company management and employees accept their role in keeping company information safe. And IT people need to understand that regular employees are not propeller-heads like Slashdot readers, and to begin to implement technology and processes that average people can understand and use."

20 of 65 comments (clear)

  1. Coincidence? by Dyinobal · · Score: 3, Funny

    Coincidence? That it's the same year Windows 7 was released? dun dun dun!

    1. Re:Coincidence? by frosty_tsm · · Score: 3, Funny

      Coincidence? That it's the same year Windows 7 was released? dun dun dun!

      It's also the year in which Windows Vista adoption peaked.

    2. Re:Coincidence? by Korbeau · · Score: 2, Funny

      It's also the year in which Windows Vista adoption peaked.

      I already adopted a Windows Vista and recommend everyone to do so - it's for such a good cause! For a couple hundreds of bucks they send you a round-framed picture of it. I have it on my fridge. Please, think of the poor Vistas struggling to live!

  2. Mafiaa and "terrorists" by religious+freak · · Score: 4, Interesting

    The one thing I don't understand is, why don't we actually see MORE breaches in data security than we do now? I mean like real deal, big time, Italian Job / Oceans 11 type stuff. Yeah a little crime here and there, ok. But with IT pervading every major monetary transaction, people in the know could essentially steal an infinite amount of money.

    Really, even if you amalgamate enough talent to become 1/4 of a state actor in terms of budget / knowledge, you could make all kinds of money, XSS, SQL injection, social engineering, etc. I'm really surprised we haven't seen a major IT heist yet.

    --
    If you can read this... 01110101 01110010 00100000 01100001 00100000 01100111 01100101 01100101 01101011
    1. Re:Mafiaa and "terrorists" by wigaloo · · Score: 5, Insightful

      The one thing I don't understand is, why don't we actually see MORE breaches in data security than we do now? I mean like real deal, big time, Italian Job / Oceans 11 type stuff. Yeah a little crime here and there, ok. But with IT pervading every major monetary transaction, people in the know could essentially steal an infinite amount of money.

      What we learned during the 2008 financial crisis is that there are plenty of ways for crooks to steal an infinite amount of money legally.

    2. Re:Mafiaa and "terrorists" by POTSandPANS · · Score: 2, Insightful

      The best thieves make sure you never realize they were there..

  3. Propeller-heads by causality · · Score: 5, Insightful

    And IT people need to understand that regular employees are not propeller-heads like Slashdot readers, and to begin to implement technology and processes that average people can understand and use.

    You have to love the implication that IT staff purposefully choose the most arcane implementation for the hell of it, or that they enjoy the support calls they receive when users have a hard time with a system. Sometimes what you are doing is inherently complex, and some ability to deal with complexity is necessary. The way I see it, there are two broad approaches to the problem of "implement[ing] technology and processes that average people can understand and use." One is to simplify those technologies and processes. The other is to increase the understanding of the users, or for the users to increase their own understanding.

    For some reason, most discussions like this seem to have this unstated assumption that the former approach is the only possible one. I'd like to see more of a middle-ground solution. I like Einstein's saying about how things should be made as simple as possible, but no simpler. Once that is done, if the users still find the systems and processes to be too complex, and their job requires the ability to handle same, then I would conclude that this means they are not qualified for their job and need to be replaced by someone with more understanding. Is that really such a scary conclusion that we must perform all sorts of musings and mental gymnastics to avoid it? Because I certainly believe that people can improve if it is expected of them, if there are not infinite excuses for their shortcomings. For that reason, I don't believe that regarding users who can't handle good systems as unqualified would result in tremendous turnover within a company. I think it would result in more savvy users, even if only to avoid being fired. It would certainly help to disabuse people of this mentality that basic competency is only for nerds, hardcore geeks, and experts.

    --
    It is a miracle that curiosity survives formal education. - Einstein
    1. Re:Propeller-heads by plover · · Score: 3, Insightful

      But "simple" does not mean "secure". Yes, simple is easier to verify, but you can write simple, clean code and still get hit with a security incident.

      Code that is simple and secure today also doesn't mean that it will be secure tomorrow, once the next exploit is created and discovered. How long ago was it before javascript existed? Nobody cared if you put <script> tags in your comments, because browsers didn't even know the keyword "script". Suddenly browsers started appearing that supported this tag, and people got creative when posting comments, including cute scripts to animate their signatures. Then XSS attacks were discovered and became all the rage, and perfectly secure web sites around the globe suddenly had a new threat model that became their responsibility to clean up.

      You can review simple code all day long and assure yourself that it will do what it's supposed to do. But it's very, very hard to review code to ensure that it won't do something bad, especially when you don't have tomorrow's definition for "bad" to review against!

      --
      John
  4. I.T. IS COMPLICATED, GET USED TO IT! by uslurper · · Score: 3, Insightful

    " And IT people need to understand that regular employees are not propeller-heads like Slashdot readers, and to begin to implement technology and processes that average people can understand and use."

    This is exactly the attitude that causes insecure environments. Security IS complicated. Accounting IS complicated. Networking IS complicated. PC's ARE complicated. Fuck people realize that I.T. IS COMPLICATED. Give your IT Department the tools and authority to run their department the way it needs to be done.

    --
    oldhack: "Security is a waste of money until shit hits the fan. 5 minutes later, it becomes waste of money again. "
    1. Re:I.T. IS COMPLICATED, GET USED TO IT! by jklovanc · · Score: 2, Insightful

      Yes, it is complicated. It is also understandable if enough information is given to the users. The standard IT responses of "it's company policy" and "just do it" do not cut it in an intelligent workplace. Sure you want users to follow the rules but giving real reasons why might just raise compliance.

  5. Security by oldhack · · Score: 4, Insightful

    Security is a lot like IT, but much more so. It's waste of money until shit hits the fan. 5 minutes later, it becomes waste of money again. But it's difficult to judge how close you're to shit-blade collision point, though, because in the end it's an effort to mitigate breach, not a guarantee, and news stories that do pop up tend to be sensationalistic and doesn't help the assessment.

    --
    Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
    1. Re:Security by shentino · · Score: 2, Insightful

      So it's actually closer to insurance.

  6. Re:Oh no! by plover · · Score: 2, Interesting

    Oh no! This is nothing like fact-based reporting, either.

    Look at the graph on the banner of OSF Dataloss. That banner, right across the top, shows the number of reported incidents, month by month, since Feb 2007. The 2007 average seems to be in the mid-40s. The 2008 average seems to be about 60 per month. The 2009 bar graph is steadily sloping downwards, starting from a high of 61 incidents in Feburary dropping down steadily to 23 last month and 16 this month.

    To be a bit more factual, you can visit the statistics. That shows the progression from 2005-2009 looking like this:
    2005 140
    2006 530
    2007 484
    2008 703
    2009 331

    Nothing in the statistics even remotely seems as bad as last year, and this year's pace seems to be trending towards even fewer breaches than 2006's level.

    I call shenanigans on this report!

    --
    John
  7. Motivation by whoever57 · · Score: 3, Insightful

    ... employees themselves can often be the cause of such problems.' I figure this will be an ongoing problem until company management and employees accept their role in keeping company information safe

    I figure it will continue to be a problem until company management provides the appropriate motivation and training to employees to keep company data safe. This won't happen until management also has the appropriate motivation. Did anyone in management get fired over the Rocky Mountain bank/Google incident? How much has this cost the bank?

    --
    The real "Libtards" are the Libertarians!
  8. A new law in security. by Polarina · · Score: 2, Insightful

    Everything that can be hacked, will be hacked. If not in your lifetime, then in mine.

  9. Re:Oh no! by lysergic.acid · · Score: 2, Insightful

    OSF Dataloss seems to be counting the number of data breaches (i.e. database of customer info being leaked, millions of credit card numbers being stolen, etc.), whereas this article refers to security breaches in general, not just those that affect personal privacy. Also, the article seems to be based on Canadian statistics, as well as going by the cost of damages rather than the number of breaches that occurred.

    I mean, if in 2008, there were 703 breaches, each only making off with a $10~20k of data on average, whereas the 331 breaches this year average $100k in data, then that's still a huge increase the severity of the security breaches.

    Simply counting the number of breaches on record just doesn't paint the full picture.

  10. From My Experience by Penguinshit · · Score: 2, Interesting

    The best way is to remove the users' ability to do damage by enforcing tight GPOs, blocking access to certain types of websites, denying the ability to install software without your participation, blocking certain ports at the demarc (ingress and egress), enforcing automatic patching and virus data file updates, etc.

    It seems draconian but once they get used to not going to Facebook or eBay or playing Elf Bowling during work the whining settles down. Oddly enough most of the grumbling comes from the PhDs (who should fucking well know better) and not the administrative staff.

    User education helps but only to a narrow limit and degrades fast. You need to make internal security breaches an overt hostile act, which in normal commercial companies is extremely hard to prevent without also retarding the ability to get work done.

  11. Re:Oh no! by plover · · Score: 2, Informative

    Aha, I found that they have "number of records" metrics, too, as long as you're willing to harvest them out of their reports.

    2009 YTD:
    Total Incidents: 330
    Total Records Affected: 138,772,156

    2008:
    Total Incidents: 703
    Total Records Affected: 85,843,506

    2007:
    Total Incidents: 484
    Total Records Affected: 165,184,031

    2006:
    Total Incidents: 530
    Total Records Affected: 51,142,868

    2005:
    Total Incidents: 140
    Total Records Affected: 55,988,256

    So 2009 is indeed a "severe" year in terms of records lost. Again, though, these are totals of all reportedly lost data, regardless of how the data went missing. A backup tape with 100,000 records lost in a dumpster counts equally with a hacker stealing 100,000 credit cards from a web site, even though one loss clearly places the data at a higher risk for fraudulent use than the other.

    --
    John
  12. Security Always Loses by endus · · Score: 2, Insightful

    "I figure this will be an ongoing problem until company management and employees accept their role in keeping company information safe."

    Exactly. I suppose it's not that surprising that everyone wants all the benefits of IT without any of the responsibility given that a solid 90% of people are just too fucking stupid to understand that it even HAS consequences, but the willful disregard for protecting customers/patients info is just pathetic. You work in the medical industry and you see that doctors and nurses and sys admins just don't give a fuck about protecting their patients identities and privacy, regardless of how small an inconvenience they face.

    I understand that a lot of security solutions are not always convenient but the level of laziness and disregard for people is really inexcusable. You wanna know the truth? Really easy to use security solutions just aren't here yet in a lot of areas. That's a fact. Viruses, worms, system compromises, botnets, identity theft...those ARE here in ALL areas. That's also a fact. If people don't like it then they should go back to using paper records...uhoh...that sounds a little more inconvenient than remembering two passwords doesn't it?

    I realize this comment makes me sound like a security nazi but honestly I am pretty good at bridging the gap and have worked on both sides of the security fence. I am just really really tired of users whining. To a point, yes, usability is very important for a lot of reasons and anywhere possible you should strike a balance between usability and security. I don't discount that. However, in a lot of organizations security ALWAYS loses that battle...ALWAYS. Companies are jumping through incredible hoops to meet regs and appease auditors while willfully engaging in egregious breaches of security in areas not covered by laws.

  13. Re:Dude... by rtb61 · · Score: 3, Insightful

    Easiest solution to your problem, parallel networks. An internal secure network, accounting, payroll, banking, data management, cad, cam, publishing etc. and an external network email and internet access. Lock down the internal network, tight, no internet access, no portable media, data is either input at the keyboard or uploaded at the IT office after it is reviewed and scanned.

    External network, let the children play and create a USB reboot and rebuild stick for each notebook. You will be a whole lot less frustrated and the children will be happy as they get to play without controls and, by children I do mean the executive pool. Keep it simple internal wired and external wireless, in office try to use infra-red for wireless, it is more restricted and safer.

    This way only one machine at a time gets infected on the external network and the infection is always from the net rather than internal. Internal a desktop/terminal, external cheap netbooks/smartbook basically a throw away and in affect an extension of a mobile phone.

    Best thing about this, passwords not a problem, unless they break into the specific office to gain access to the specific files than they are out of luck and the server room itself can be fully secured and alarmed, basically a vault.

    --
    Chaos - everything, everywhere, everywhen