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Do Retailers Often Screen User Reviews?
Mechanist.tm writes "I recently purchased a NAS from a well-known online computer component shop. I have purchased several items from the website and have never had much trouble before. That was until I realized what I had bought was a terrible NAS. All the reviews on the site from users seemed very good. After a little research, it became clear that the product in question was indeed terrible. After finding the product pretty much useless for its intended purpose, I proceeded to write a review for it on the website to inform other would-be buyers. After about a week, I noticed that the review never made it up there, so I wrote another one just in case. After several attempts to leave a negative review for the product, I realized that the website was screening reviews and only posting the ones that made the products look good. All the reviews on the website are positive; I've only found one at less than 3 out of 5 stars. Is this legal? Ethically speaking, it's wrong, and it's intentionally misleading to the customer. Is there a good place to report behavior like this? How common is this among online retailers who provide user reviews?"
Just don't write any perfume reviews please...
It takes a man to suffer ignorance and smile
Be yourself no matter what they say
Apparently this guy's summary had that negative information removed.
I personally like this one:
Pros: Blue LED fan
Cons: I bought 2 of these the top heatsink fell onto the bottom card and burned down my house and killed my Family. Why
Other Thoughts: This product is unsafe and should be recalled (but they wont because they dont care) Not neweggs fault they are the best