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Verizon Refuses To Provide Complete IPv6
Glendale2x writes "I'm a progressive sort of guy and I want to go full dual-stack, IPv6 for the future, etc. However I recently tried to turn up a new Verizon circuit with IPv6 (after a 6-month fiber install process), and to my chagrin the order they accepted back in May they're now saying is against their policy to provide. They're missing around 29% of the IPv6 internet and refuse to carry it. Tell me again how we're supposed to encourage IPv6 adoption in the face of a huge black hole like this?"
That's some fine internet tough talk, but realistically the best solution open to the common man is to simply vote with your dollars and leave. Verizon is probably happy enough to let a squeaky wheel out of any time contract, if they really are in violation, knowing that the unwashed masses will not notice these kinds of failings.
The problem is if the six month install process came with a hefty price tag (article is Slashdotted, so can't read up on it). Voting with your feet and going elsewhere implies a massive sunk cost that may not be recoverable, depending on how open the fiber accessibility is to other providers.
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They very conveniently lost the original order (where I disclosed exactly what I required, down to what networks I will announce) and the circuit was delivered as IPv4-only in August. With a static /29. Without BGP. All of this was a huge shock to the provisioning team on the first call when I started talking BGP for IPv4. It took over a month to get them to change it to dual-stack and re-engineer the endpoint to go to a different city that had IPv6 support after I forwarded them all of my copies. And then they pulled this out of their hat. Oh, don't forget that my account manager was fired in September and the new one won't accept my calls. It's a huge fucked up mess.
I must admit, I never figured that complaining about Verizon sucking would make the front page of slashdot.
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Go with your state Public Utilities Commission. In my ISP days any disputes I had that I took to the PUC would get resolved rather quickly. The FCC doesn't care, Verizon lobbies them far more than a user ever could.