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Hackers Targeting Xbox Live
darthcamaro writes "Windows isn't the only piece of Microsoft technology that hackers are attacking anymore. During a presentation at the SecTor security conference in Toronto, a Facetime security researcher revealed numerous methods by which Xbox users are being hacked today. 'Though the Xbox doesn't have the number one market share, it is the top target for hackers,' Boyd said. 'Xbox Live has 17 million plus subscribers, and that service requires payment.'"
Don't be confused. They're not hacking your hardware or the Xbox Live servers. They're using social engineering and any publicly available information (courtesy of things users choose to divulge in their profiles) to attempt to get passwords.
Big difference between hacking & phishing. Moreover, there's nothing particularly unique to the XBox Live service & this phishing, either.
My account was stolen. It sucked. It took me months and way, way too many phone calls to get it back. The asshole who hacked it had changed so much information, including the gamertag, that they didn't even want to talk to me on the phone at first. Xbox customer support is absolute shit. Their reps are totally unhelpful, refusing to deviate from the script despite the fact that "account stolen" is apparently not in the script. There was not one that I called that was comprehensible in English.
Oh and this whole thing started because I found over $100 worth of Xbox points charged to my credit card. To this day I have no idea whether that person actually got my CC number or figured out how to charge without it. I executed a chargeback on that $100, and have yet to see another fraudulent charge.