Microsoft May Be Inflating SharePoint Stats
ericatcw writes "Taking a page out of McDonalds 'billions and billions served,' Microsoft says it reaps $1.3 billion a year from more than 100 million users of its SharePoint collab app. But some suggest that the figures are consciously inflated by Microsoft sales tactics in order to boost the appearance of momentum for the platform, reports Computerworld. A recent survey suggests that less than a fourth of users licensed for SharePoint actually use it. SharePoint particularly lags as a platform for Web sites, according to the same survey, a situation Microsoft hopes to fix with the upcoming SharePoint 2010."
I don't use Share Point and I don't especially like Microsoft but just to put things in perspective:
We all know (don't we?) that web metrics are inflated by mostly everybody (hits and unique visitors counting search engines as real users, .NET tags added to user agent just because you used windows update to update your computer, etc. etc.)
A good rule of thumb could be to divide any of those numbers at least by 2 to get a better picture of realty.
Everything I write is lies, read between the lines.
Seriously. It's overly complex, and doesn't really make anything easier for the vast majority of users. It's a nice IDEA, but in practice, it just gets in the way. It's one of those things that big companies buy and use thinking that it will solve their communication problems, when in fact all it does is create different and worse problems.
I administer the free version of Sharepoint at work. (sharepoint 3.0)
It's yet another tool from Microsoft where -
All the data is stored in one large impenetrable database blob - most content is stored in two dimensional "lists", which somewhat limits what you can do in terms of building online forms etc. ALL the list data is stored in the one table, which makes it non-intuitive to make that data visible outside of sharepoint.
It's easy for end users to generate lists, calendars, annoucement pages, document stores, surveys etc etc to their hearts content, so you end up with a big sprawling mess if it's poorly administered
it's easy to add canned 'web parts" but impossble to alter the functionality of those parts. eg, try to prevent staff from seeing survey results, for example. (yes, it's possible but it's not exactly intuitive, and extremely hard without the assitance of Sharepoint designer, which was not free until recently)
Microsoft keep changing the search engine strategy for the product; Search has mysteriously failed on our implementation with few error messages to provide clues.
It doesn't really work properly unless you integrate it with Active directory, Microsoft Office, Infopath, and ideally MS Exchange. Vendor lockin for the win!
So why are we using it? Our staff love it, as it's easy for the end user to figure out; but it's an absolute pig to administer.
In terms of usage stats, I note it comes with every copy of Windows small business server. Perhaps they're including that in the usage stats?
I'm a consultant for an Microsoft Gold Partner VAR for one of the Microsoft business applications, and a lot of times the talking heads at Microsoft will go on and on about the "Microsoft Stack" and how CRM can integrate with SharePoint and all this kind of stuff, but in all the years that I have been working in this field, I have never once encountered an implementation of SharePoint at a client, nor have I had any requests to do one.
That does not mean that there isn't interest at a lot of these companies for SharePoint, though. It's just that the total cost after purchasing the licenses and then paying someone to implement it properly is too cost prohibitive for the types of companies that would benefit from using it.
Furthermore, there really are not very many "guru-level" people on SharePoint. There's barely any "adequate" talent for SharePoint... I hear it all the time from a lot of my peers that there's not even anyone out in the field trying to get a practice started up around it in this very large, very wealthy (per captia) city. Excuses range from "lack of demand" to "no one to do the work", to the ever popular "everyone is only seeing the tip of the iceberg" that Microsoft is so apt to spin.
So, that's my perspective as someone in the realm of that field... whatever that is worth.