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CRTC Issues Net Neutrality Rules

An anonymous reader writes "The CRTC today introduced a new framework to guide Internet service providers in their use of Internet traffic management practices. ISPs will be required to inform retail customers at least 30 days, and wholesale customers at least 60 days, before an Internet traffic management practice takes effect. At that time, ISPs will need to describe how the practice will affect their customers' service. The Commission encourages ISPs to make investments to increase network capacity as much as possible. However, the Commission realizes that ISPs may need other measures to manage the traffic on their networks at certain times. Technical means to manage traffic, such as traffic shaping, should only be employed as a last resort."

27 of 184 comments (clear)

  1. As someone living in Canada.. by Anrego · · Score: 5, Insightful

    .. and I know this will get -1 troll.. but I have to say it...

    fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck..

    and of course.. FUCK!!

    1. Re:As someone living in Canada.. by Anonymous Coward · · Score: 5, Interesting

      the CRTC really proved who has the pants in the family.

      effectively, the ruling says "all we have to do (as ISP's; and let's not forget there are really only 3 flavours here) is provide notice that we are doing...everything we are already doing, and can now do it in a more legitimized way. thanks CRTC, the cheque is in the mail."

      this really doesn't bode well for any new competition in any communications arena, including cell phone services, as the only players are the one's mentioned above.

      for anyone mentioning that 'they own the pipes, let them do what they want". the canadian taxpayer subsidized the development of the networks involved, they were not privately funded. at the same time, money provided via a service charges on all bills was to go into a further system upgrade. the money seems to have never made it, and the companies continued to charge the fee and pocket the money the entire time AFTER the goverment had told them to stop it. it finally took a supreme court decision (yep, they fought it the entire way) to force them to spend the money on more than just fresh decorating the their offices.

    2. Re:As someone living in Canada.. by BitZtream · · Score: 5, Insightful

      You bitch, but its better than what you have now. Right now they don't have to even tell you.

      This doesn't seem to preclude having a different law requiring it to be fair. This is just to make sure it is disclosed to you.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    3. Re:As someone living in Canada.. by Anonymous Coward · · Score: 5, Informative

      I am surprised that no coverage on slashdot for this:
      http://dissolvethecrtc.ca/ Details is on the site.

      This is a online petition for Canadian who are dissatisfied with our CRTC. Currently there are 8495 signatures and need another 1505 to go before this petition is submitted to the minster in charge of the CRTC.

      Contrary to the name, this petition is aimed at getting a new CRTC from people that cars about Canadians. It is not about removing it let things go to hell as it is already.

      >The Canadian Radio-television and Telecommunications Commission (CRTC) was created for the purpose of ensuring broadcasting and telecommunications systems serve the Canadian public and ensure that Canadians have a wide variety of options to create and view works of media or communicate across the country and the entire world.

      >We, the undersigned, believe that the CRTC has become a burden on the Canadian public and are failing to perform their duties in the interest of the Canadian public and that of a fair and unbiased telecom policy.

    4. Re:As someone living in Canada.. by Cryacin · · Score: 3, Funny

      .. and I know this will get -1 troll.. but I have to say it... fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck fuck.. and of course.. FUCK!! But how do you really feel. I suspect they may be holding something back... possibly some repressed displeasure...

      Help! Help! He's being repressed!

      --
      Science advances one funeral at a time- Max Planck
    5. Re:As someone living in Canada.. by lamapper · · Score: 4, Insightful

      the Canadian taxpayer subsidized the development of the networks involved, they were not privately funded

      Same here in the USA. Since the 1990s, it has been estimated that the Telcos (& Cable Companies) have received in excess of $200 Billion dollars, specifically for laying Fiber to yours and my home. None of which was done. The telcos made promises, in order to receive money + additional taxes on bills + additional fees on bills (many of which, if not all fees & taxes are still being collected) that they would put fiber to our homes.

      Worth repeating, The telcos received American tax revenue to put fiber to our homes and apartments. They have been receiving this money since the 1990s. They still receive money today.

      Where's the Fiber? (Think 80s Wendy's commercial, Where's the Beef? and you have the right idea)

      In addition, they spend in excess of $1.8 million per week to lobby our elected officials against net neutrality, to prevent being forced to run fiber to our homes, to prevent losing their monopoly/oligopoly tiered pricing system, to prevent being forced to provide enough upstream bandwidth so that Americans can watch IP TV, Videos and "rich" content via the Internet. All because they want to force to you pay for content via their Cable system ONLY.

      This has been going on for over 20+ years.

      The telcos were asked to provide fiber to homes in Wilson N.C., but refused. Based on their refusal the local politicians decided to get fiber for their community and invited Greenlight into the community. Greenlight put fiber to people's homes and charged $100 per month for 100Mbps / 100Mbps (synchronous, not throttled) service to their customers.

      The Cable Company / telco response was to lobby the state legislature in North Carolina in order to prevent Greenlight from doing business and to prevent other communities from providing decent fiber service to themselves. The public record is there for all to see. It started last session and will continue next session. Citizens of North Carolina, do something before its too late, let your politicians know that they need to force open the market and invite businesses in to put fiber all the way to people's homes. Nothing less is acceptable.

      It's been 20+ years if American providers wanted you to have fiber you would have had it by now. Stop defending the FUD and them. They do not deserve anything but your contempt.

      FIOS charges $119 for 50MB/5MB. At least its Fiber.

      In Japan, they have had 100Mbps/100Mbps for less than $55 per month as of 2000, thanks to government deregulation of NTT and fiber to homes. (Americans would have had this had the telcos been prevented from watering down and making un enforceable, The "Telecommunications Act of 1996". The telcos lobbyists were very effective. One can only imagine the parties held at Cable Company / Telco boardrooms all across the country at putting one over on American citizens.)

      In Japan, by 2006, those same consumers were getting 1 Gbps / 1 Gbps (again synchronous service, not throttled or shaped) for less than $52 per month. Unlike in America where politicians (primarily Republicans) keep touting Market competition, it actually exists in Japan, not here in America. In America corporate monopolies and oligopolies prevent competition.

      If the market would or could work, it would have. Face facts Americans, the market is NOT working. We have a 20 year proof and history. Other markets that are not working are obvious as well...wake up Americans, its already too late!

      One might ask how the Japanese could give more bandwidth to consumers while lowering prices at the same time.

      Very good question as here in America, the telcos/cable companies try to lie and tell Americans that bandwidth is scarce. It is not. This is a lie, it is FUD. Just look at the conversations they have with investors to get the truth of the

      --
      Is your Internet Throttled? Install DD-Wrt, OpenWRT or Tomato to learn the truth! Google: 1Gbps/1Gbps: 5 Communities
  2. Name reflects subject not position by calmofthestorm · · Score: 3, Funny

    The same way the Sedition Act wasn't supporting sedition;(

    And innovation takes another giant leap backwards.

    --
    93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
  3. Re:Ownership by Anrego · · Score: 5, Insightful

    "Their pipes" were built with government money.

    As someone who pays taxes.. I expect the people who run the network I paid for to do so in a way that best serves me..

  4. Useless by foo+fighter · · Score: 5, Insightful

    ISPs will be required to inform retail customers at least 30 days, and wholesale customers at least 60 days, before an Internet traffic management practice takes effect.

    Most locales have de facto ISP monopolies. This ruling will just give customers 30 days warning of a rape, with no practical way to avoid it. Arguably better in theory, but no different in practice.

    --
    obviously no deficiencies vs. no obvious deficiencies
    1. Re:Useless by JoshuaZ · · Score: 4, Insightful

      Yes, and what fraction of customers are going to have a detailed understanding of what the letter means. They can barely understand that "world wide web" isn't synonymous with "internet" let alone understand what traffic shaping means. Indeed, many people might notice problems when they try to do things and not even realize why. This is the real danger of non-neutrality: websites and dowloads taking time and people not even understanding why. The end result: They won't go to those websites. They'll assume something is wrong with the website not something wrong with their ISP.

    2. Re:Useless by butalearner · · Score: 4, Funny

      You are quite entitled to make any protests in the appropriate time period. Provided, of course, you visit the unlit cellar with broken stairs at the ISP offices, where you can find the notice on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'.

  5. The Fix is In by Anonymous Coward · · Score: 4, Informative

    And the Internet Town Hall Meeting in Halifax NS October 26th apparently can't get any mainstream press interest. Gee, guess there's nothing to see here, move along citizen, etc. Net Neutrality is getting covered there.

  6. Re:Ownership by JoshuaZ · · Score: 4, Interesting

    Yes, just like the railroads in the 19th century that were paid for by the government. There's a reason we called the people who then refused to give any money back to the government or listen to government legislation about the railroads "robber barons." Fun fact: When this was going on, one of the strongest opponents of the robber barons was Ambrose Bierce whom you may know as the writer of an "An Occurence at Owl Creek Bridge" and "The Devil's Dictionary." If he were alive today he would likely be railing against this sort of poor treatment of net neutrality.

  7. Last resort by darthwader · · Score: 5, Insightful

    We tried positive visualization, prayer beads, and yelling really loud at the routers. Nothing worked. I guess we'll have to implement traffic shaping now.

    --
    I hate it when I make a joke and I get modded "+5 insightful". Mod the stupid comments "funny", not "insightful", pleas
  8. Shaping vs Crippling by Adrian+Lopez · · Score: 5, Interesting

    An ISP would therefore need to seek the Commission's approval before it implemented a practice that would:

            * block the delivery of content to an end-user, or
            * slow down time-sensitive traffic, such as videoconferencing or Internet telephone (Voice over Internet Protocol) services, to the extent that the content is degraded.

    So ISPs can't slow down time-sensitive traffic without prior approval by the CRTC, but there's no restrictions on slowing down other kinds of traffi, perhaps even to the point where the link is useless without being completely blocked? That's exactly the reason why I fear traffic shaping. Far too often it's used as a way to cripple people's connections rather than provide clients with true "quality of service".

    --
    "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
  9. How is warning given? by seifried · · Score: 4, Interesting

    How is warning given? One of my links at home is through shaw.ca, and the killer is that customer support can't email you at anything but a shaw.ca email address (I asked about an outage and was told an email was sent about the planned maintenance, I asked what address they had for me on file, they said none so I tried to give them kurt@seifried.org and they said sorry, we can't enter that into the system, it has to be a shaw.ca address). I suspect warning will consist of a printed notice being placed in a filing cabinet with a sign saying "beware the leopard" on the front of it. The reality is that most large ISP's in North America are going to screw customers as much as possible and reduce infrastructure development due to short sighted accounting practices (rather than take a long term approach that would benefit customers and their bottom line ultimately). Case in point: my shaw cablemodem service is only twice as fast when I first signed up about 10 years ago, and that's with bandwidth caps in place.

  10. Thank you, CRTC by yamfry · · Score: 5, Insightful

    We appreciate that you are encouraging the incumbent oligopolists to "make investments to increase network capacity as much as possible" by providing them with an incentive to do the exact opposite. I guess that's what happens when friends regulate friends.

  11. Amazing.. by Anonymous Coward · · Score: 3, Interesting

    The US and Canada are so far behind in internet infrastructure it's pathetic. I forget the report I read recently but it said somthing like it would take 10 years or more for us to upgrade our infrastructure to even come close to Malaysia, South Korea, and Japan.

    Many of these ISP's were subsidized by the government (at least in the USA) in agreement that they would upgrade their infrastructure so we could be on par with the rest of the world technologically. Many of our tax dollars paid for this 'upgrade' but in the end we got nothing. It is one of the biggest overlooked schemes ever.

    The idea that traffic shaping should even be considered is total crap. North America should already have the infrastructure to handle the traffic at speeds far beyond what we're used to. I smell another 20 years of slow very incrimental speed increases all while we are sucked dry $49.00 a month for "High speed internet!! 50 times faster than dialup!!!!! Can't you believe that?? 50 times faster than DIALUP!"

  12. Re:Ownership -- not always by Anonymous Coward · · Score: 3, Interesting

    Really? I sometimes consult with a small ISP and their pipes are their pipes. Their transit is a fiber connection put in by a large ISP.

    Everything is just fine most of the time. The condo's are fed with large pipes. Some of the condo's that this ISP services have pure Ethernet switches with no rate limiting per port. It only takes one person will fire up their P2P program and suck up all the bandwidth to the building. No biggie I say. I don't really care until latency states taking a hit. The ISP doesn't care until they get a letter from one of the movie studios. It would be nice to de-prioritize P2P traffic so the people that just simply want to use their VoIP phone or browse the web don't have issues with high latency. Now the government has to get in the middle of this because the ISP has a couple of people that like to run their P2P programs during high traffic hours? Screw that!

  13. Well you put it best. by Wrexs0ul · · Score: 3, Informative

    I've been following this and there's really no difference to what telco/cablecos are doing right now. It's all spin factor you see:

    "We're adding* protective measures* to ensure your regular* internet use* remains at high level of quality you've come to expect from Bellusawtron."

    * at at additional $1.99/mo to your bill
    * that prevent legitimate technology use that might be used for criminal/copyright infringrment purposes... like your computer
    * Checking your @Bellusawtron.com email and browsing the telco/cableco news potal
    * Which is 3-4 times per week for less than 30 minutes per session

    Simply put, nothing's changed. Companies are now required to provide the spin letters they've been doing for years. Service is being fundamentally limited, but in a way that a majority of users won't understand relates to the message sent.

    The funny/sad part is the fiber market has both improved and dropped in price tremendously with competition where I'm from, but just you try getting above a 1mbit connection to your home, or even a 1mbit who's QoS doesn't go to crap when you hit 60% usage.

    -Matt

    --
    --- Need web hosting?
  14. Re:Ownership by causality · · Score: 5, Insightful

    Yes, just like the railroads in the 19th century that were paid for by the government. There's a reason we called the people who then refused to give any money back to the government or listen to government legislation about the railroads "robber barons." Fun fact: When this was going on, one of the strongest opponents of the robber barons was Ambrose Bierce whom you may know as the writer of an "An Occurence at Owl Creek Bridge" and "The Devil's Dictionary." If he were alive today he would likely be railing against this sort of poor treatment of net neutrality.

    I am not fond of putting it this way, but it happens to be the truth. The robber-barons were successful for one reason and one reason alone: the government and the citizens didn't have the balls to do whatever it took to hold them accountable. They caved and they kow-towed. So the robber-barons were enriched, no one liked it, and no one did a damned thing about it.

    Had the government instead revoked their corporate charters and sold all their assets at public auction for failure to comply with the legislation, we would all be telling a very different story. Even more so, if this had been accompanied by a widespread boycott of all rail services, with the intention not of reforming them, but of driving them into bankruptcy. I am not fond of it and I don't like it, but every now and then a message along the lines of "don't fuck with us" needs to be delivered. This seems perfectly acceptable when corporations take minors to court over copyright. I see no reason why the citizens should hold back and refuse to take every lawful action available to them to keep the corporations in check.

    --
    It is a miracle that curiosity survives formal education. - Einstein
  15. First use noted: Geist sites unreachable! by Obstin8 · · Score: 4, Funny

    Can't reach _any_ Michael Geist sites (from either my cable and DSL conns). Coincidence? I think not!!!

  16. Shaping traffic might be necessary... by willy_me · · Score: 3, Interesting

    But ISPs should be required to validate the shaping. ISPs should be required to provide a web interface to allow users to see if shaping took place. The amount of shaping, what traffic was shaped, and why it was required should also be provided upon request. And overall statistics should be posted to ensure that the ISPs do not rely on shaping as a replacement for infrastructure investment (typically funded by the government).

    Without this information there is no way to keep the ISPs honest. So require that is is available. And the legal right for an ISP to shape traffic should be preserved just in case it is occasionally required.

    As is stands, this is not required. Net neutrality just died in Canada.

  17. Uhm, no by Senjutsu · · Score: 5, Informative

    Did you read the ruling?

    ISPs don't get to throttle at a whim. They can throttle, but if they do, they have to demonstrate to the CRTC that the throttling is as narrow as possible to solve the problem and, importantly, economic measures like tiers, or building capacity would not solve the problem. They're also not allowed to throttle any protocol so hard as to effectively block it, or throttle things like VOIP without advanced, explicit permission for the CRTC.

    That's a big improvement over the status quo at the moment, which has allowed the ISPs to throttle for years with no oversight for any reason they felt like.

    1. Re:Uhm, no by Nabeel_co · · Score: 3, Insightful

      ...Will the customer whose PC got infected and got shutdown or rate-limited be able to take the matter to the CRTC and recieve renumeration, while fining the ISP for protecting the quality of service for their other subscribers?

      It shouldn't up to the ISPs to decide what is and/or to take care of DDoS attacks or spam bots.

      When I was on Rogers, my server would send me email updates quite frequently, and suddenly it stopped working, because Rogers assumed my server and any other residential computer that was sending out emails was sending spam.

      In fact, sendmail doesn't work at all if you are on a Rogers residential network, and that's just wrong. I should be able to send email from my machine without using someone else's SMTP server.

      Basicly what you just said it's ok for Rogers, Bell, Telus, etc. to be judge, jury, and executioner.

      That's the CRTCs job, a job that they don't seem to want to do, because, hell, they have no problem with Rogers, Bell and the others being in control, raking the citizens of Canada over the coals, while making heaps of money.

      Rogers, Bell and the rest, should simply provide a connection to the internet. No more, no less. Any filtering, blocking, or traffic shaping should be done by the government. (Which we, in theory, have control of)

      On another somewhat related topic:
      Here's a good idea:
      ISPs should either drop bandwidth caps completely, or drop tiered connection speeds.
      I think the best solution for bandwidth usage is to give the customer the fastest connection their hardware will support at no extra cost, and just charge them per GB for every GB.

      eg. I go with Rogers, and get a basic connection for $5 a month, the speed is the fastest that the network and my modem will allow regardless of how much a pay a month (lets say 30Mbps). If at the end of the month I end up using 30GB I will get charged at the rate of $1 per GB, If I end up using 60, I'll get charged $0.75 per GB, if I use 150 GB I end up paying $0.50 per GB

      Why you ask? Well, there is no real point is limiting people's connection speed. It's the same technology, and same connection, your link speed is just an arbitrary cap in software (as far as residential internet is concerned anyway). Giving me a faster connection doesn't cost Rogers anything extra, all it does is insure that I am using the networks resources for a longer period of time then is necessary. What does cost money is the throughput. If I have a 5Mbps connection and am transferring 200 GB per month, I'm costing Rogers more than someone who has an 18Mbps connection and only transfers 20GB per month. Since their costs come from the throughput, why don't they just charge for that, and drop all this speed cap crap? It would be much more profitable in the long run.

  18. Thanks for nothing CRTC... by Interoperable · · Score: 4, Insightful

    The ruling is a big fat nothing. No seriously CRTC, could you have made any ruling that said less than this one? "Do what you want, but we reserve the right to not like it. Just give your customers warning so that they can also not like it and not do anything about it."

    At least they could have said, "we don't give a flying fuck about net neutrality one way or the other so we're not going to regulate," but they didn't. They simply tried to come as close as possible to not actually making a decision. Even if you choose wrong at least have the balls to decide something.

    --
    So if this is the future...where's my jet pack?
  19. What everyone overlooks ... by gordguide · · Score: 4, Interesting

    Slashdotters see a "Net Neutrality" debate, which is a borrowed phrase that encompasses a lot more than "can an ISP use packet analysis to throttle BitTorrent", which is what Bell, Rogers, etc, customers see this as.

    What this ruling is about, however, goes back to how smaller ISPs were created in the first place in Canada. Basically, the CRTC said, about 20 years ago, something that might be summed up as:

    Because you (the Telecos) enjoy a Utility status you have to, at the same price it costs you to transmit data across your lines, sell connectivity to smaller ISPs across those same lines, and do so in a manner that doesn't discriminate against them to your competitive advantage.
    You can't offer your own customers access to a pipe that you don't also offer these independents.
    You cannot say no to an ISP who wants to set up shop and needs what is on your poles and cables.
    We are making you do this because we made it easy for you to build those poles across public and private land a long time ago, so there is a public interest in that infrastructure.
    We do this because we think competition amongst a large number of providers is better than handing you the whole shebang to screw with like you did the phone system for about a hundred years.

    Come around 2007 or so, and these independent ISPs complain that the telecos are throttling the lines they sell to these independent ISPs by the use of packet sniffing technology hunting for P2P data, and they go to the CRTC, who sets these rules, and complain that the telecos are not living up to the bargain outlined above. What they wanted was for the CRTC to say the teleco can do whatever it wants to their own customers, but the pipe to the indy ISPs must be as fat and unencumbered as ever.

    The telecos respond saying "we have to, or our network will be overwhelmed".

    The indy ISPs did not get what they wanted ... a ban on traffic shaping of any kind.

    They did, however get what they were promised a few decades ago (see above). A lot of the noise over this last ruling comes from people who have accounts with ISPs and wanted a ruling saying "you can't throttle my BitTorrent traffic".

    The fundamental issue, however, was addressed: This ruling says telecos cannot throttle anything they sell to these indy ISPs that they don't throttle to their own customers. They leave it up to the telecos to manage their network, but let it be known they won't tolerate the telecos doing something to the indy ISPs unless they also do it to themselves in exactly the same way and under exactly the same circumstances.