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Intel Pulls SSD Firmware Day After Release

Posted by timothy on from the early-bird-gets-the-ream dept.

CWmike writes "Intel has pulled a firmware upgrade it released on Monday for its X25-M consumer solid-state drives after users complained that the software caused crashes. The company on Monday made available a software package called SSD Toolbox to monitor and manage the performance and health of X25-M SSDs on systems running Windows 7. The package included a firmware upgrade and software called SSD Optimizer that included diagnostic tools to help keep the Intel SSD running at high performance. 'We have been contacted by users with issues with the 34-nanometer Intel SSD firmware upgrade and are investigating. We take all sightings and issues seriously and are working toward resolution. We have temporarily taken down the firmware link while we investigate,' an Intel spokesman said in an e-mail. The spokesman declined to comment on when the company would issue updated firmware."

5 of 125 comments (clear)

  1. Re:Development process is flawed by heffrey · · Score: 1, Funny

    I'm planning on getting an SSD drive in around 10 years time once the technology is mature!

  2. Poor, poor quality control by Anonymous Coward · · Score: 2, Funny

    I installed this firmware and I've never had more problems. My machine reboots 5-6 times a day and there is no end in si

  3. Re:Development process is flawed by LitelySalted · · Score: 5, Funny

    I guess it's the "cheaper" "cheaper" alternative to shipping your whole QA department over to India.

  4. Re:that's why by Shimbo · · Score: 1, Funny

    A Saturn car??? they still make those?? = )

    No, a Saturn V. They haven't got all the bugs out of the Ares yet.

  5. Re:Development process is flawed by Anonymous Coward · · Score: 1, Funny

    They probably switched to agile development techniques for G2 firmware.

    Perhaps they missed a "customer story" and the engineers who saw the problem were probably rebuffed with "that's not one of the customer stories" or "the customer hasn't asked for that". Or, perhaps there were no design docs (because, "customers don't buy design docs") so nothing to review except code (which, in any project, is a horribly inefficient and ineffective way to catch architecture or design related problems).

    /rant_really_heard_all_these_excuses