Recovering the Slums of the Internet?
turtleshadow writes "Brian Krebs of the Security Fix Blog analyzes the McColo Spamming one year later and asks an interesting question: 'How does one renovate and recoup the lost trust to the slums of the Internet and reclaim back all the domains and IPs that have been blacklisted?' Indeed, the economic benefits abound when a huge swath of illegal and annoying activity ceases — but given the basic design of the Internet, what happens over the long run to IP space and DNS when hosting companies come and go and vary in their trustworthiness? So too, now Geocities is dead [as a business], but does that still live in your filter list? It still appears in OpenDNS under several policy categories. How, in a few years, will I tell if some Hosting/Colo sold me Whitechapel Road/Ventura Avenue for Mayfair/Boardwalk prices, and no one is going to accept my mail from a former slum? When do you, if ever, roll back the blacklists and filters for 'dead' threats and spammers?"
My problem with that is when you get reassigned IP space from a spammer. My host aquired a block from ARIN, which used to host russian servers. Well these russian servers were apparently spambots because I just recently found out yahoo does not accept mail from any of my servers. This is a major problem and jumping ship to another host does not guarantee this problem will go away. I had no clue who to contact and ended up requesting new ip space from my provider... but that caused a world of pain for my customers.
I used to think my old boss was crazy when he said he never wanted our antispam solution to rely on any blacklist provider and it didn't really sink in until I was on the opposite end of the spectrum. Blacklists are bad.
aEN
When I setup my first postfix daemon, I failed. Took my days. One day, it seemed like it was working, but wasn't accepting username and password logins. I went to bed, didn't stop postfix.
The next day I get an email from my colo asking why some of my IPs are being blacklisted. The colo apparently got notified that two of my IP addresses are spammers. I looked at my logs and sure enough, I stupidly let postfix run as an open smtp server and some guy started using it to send out spam.
So I stopped that, but now what? Yahoo won't accept my emails. Craigslist won't accept my emails. Hotmail moves them into the junk folder. Yahoo had the best help.
http://help.yahoo.com/l/us/yahoo/mail/postmaster/errors/;_ylt=ArX8PxnGVabUYKQmtOrSQN5vMiV4
So the error message I was getting from Yahoo was related to spamhaus. I stopped postfix, finally got it up and running properly with authentication, and sent an email to the SBL list guys ( http://www.spamhaus.org/sbl/delistingprocedure.html ) and got delisted pretty quickly.
Sending emails to Yahoo now worked fine. Other places were slower to realize that I was not a spammer, but all in all, it took about 6 months for the dust to settle, and a few more emails to various places to say "hey! I am not a spammer!".
For a major business, this can be a problem, but these lists aren't private. When doing research on where to create your new home on the internet, checking to see if they are blacklisted anywhere first would be a prudent thing to do.
I'm god, but it's a bit of a drag really...