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T-Mobile UK Employees Sold Customers' Information

angry tapir writes "Workers at T-Mobile UK have been selling customer data to brokers who worked for the competition, according to T-Mobile and the UK's Information Commissioner's Office. Criminal charges are being prepared. 'Many thousands' of customers' account details, millions of records, were sold to several brokers for substantial amounts of money, the ICO said. In an announcement (PDF) from the ICO, the agency does not name the operator involved, but T-Mobile acknowledged that it had alerted ICO about the data breach. The BBC reports that after the other mobile operators said they were not the subject of the investigation, T-Mobile confirmed its involvement."

3 of 65 comments (clear)

  1. Re:Vote with your feet by Gandalf_the_Beardy · · Score: 0, Troll

    Let me see - millions of records stolen. I'm sure that they didnt need access to all of them and the mechanism to stop them is not exactly difficult. Sorry you find it so. To use the waiter analogy, I dont expect them after taking my order to tell me whate veryone else has ordered now do I? As for some cracker getting in yes I would blame them. The same way I'd expect to be blamed if someone get in my systems. But then again I'm in the security and storing information securely business myself, so I have somewhat high standards. I'm sorry you have lower ones.

  2. Re:Vote with your feet by 1s44c · · Score: 0, Troll

    "When it became apparent that contract renewal information was being passed on to third parties without our knowledge, we alerted the Information Commissioner's Office.

    It seems to me that T-Mobile did the right thing, and contacted the authorities once they figured out what was going on. You want to punish them for that?

    That's flawed reasoning. They should be pushed for abusing their customers and breaking the law, saying sorry later doesn't cancel out their deliberate actions.

  3. Re:And why shouldn't they? by L4t3r4lu5 · · Score: 0, Troll

    Flamebait? I guess you have to be all "There there, mommy kiss it better and you shall have a story" about this guy's idiocy.

    Bottom line; He took a salesman's word for it, and didn't think to wonder why it was such a sweet deal. Free roaming data? Sure, bud, and Satan's buying mittens.

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