India To Have Automatic Communications Monitoring
angry tapir writes "India plans to set up a centralized system to monitor communications on mobile phones, landlines and the Internet in the country, a minister has told the Rajya Sabha, the upper house of Parliament. Indian laws allow the interception and monitoring of communications under certain conditions, including to counter terrorism. A pilot of the new Centralized Monitoring System (CMS) is to be started by June next year, subject to clearances by other government agencies."
Your call may be monitored for quality control purposes.
I feel bad for whoever has to read the transcripts from all those tech support calls.