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Dell Defect Turning 2.2GHz CPU Into 100MHz CPU?

jtavares2 writes "In what is being dubbed Throttlegate, scores of users on many message boards have been complaining about nexplicably aggressive throttling policies on their Dell Latitude E6500 and E6400 laptops which cause their CPUs to be throttled to less than 5% of their theoretical maximums even while at room temperatures. In many cases, the issue can be triggered just by playing a video or performing some other trivial, but CPU intensive, task. After being banned [PDF] from the Dell Forums for revealing 'non-public information,' one user went so far as to write and publish a 59-page report [PDF] explaining and diagnosing the throttling problem in incredible detail. Dell seems to be silent on the issue, but many users are hoping for a formal recall."

2 of 314 comments (clear)

  1. The E-series has been craptastic all along by MarcQuadra · · Score: 5, Interesting

    I had a pre-release e-series machine from Dell on my desk last year. It's like they built the thing from the outside-in. Even on a 'release' E6500, Ubuntu seems to halt and die on full-screen video, Windows AHCI drivers that work everywhere else cause BSODs, and the power management firmware seems like it was written by a roomful of meth-addicted monkeys.

    I've never been more disappointed with Dell as I was with the E6500. At least when the Optiplex GX260 power supplies all failed a few years ago, it was easy enough to fix them. These things are abhorrent.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  2. Re:Many users are hoping for a formal recall by HBoar · · Score: 5, Interesting

    You jest, but I actually think that turbo buttons would be a great idea on laptops. Sure, you can throttle the CPU using software to save power, but a button would just be easier, and would have miles of old-skool charm. Bring back the turbo button!