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FCC May Pry Open the Cable Set-Top Box

awyeah writes "The NY Times reports that the FCC is finally looking into the practice of cable companies requiring use of their set-top boxes to access their digital cable and video on-demand services. The inquiry (PDF) states: 'Consumers can access the Internet using a variety of delivery methods (e.g., wireless, DSL, fiber optics, broadband over powerlines, satellite, and cable) on myriad devices made by hundreds of manufacturers; yet we know of no device available at retail that can access all of an MVPD's services across that MVPD's entire footprint.' Yes, there are a few devices out there — for example CableCARD-enabled TVs, and CableCARD/Tuning Adapter-enabled TiVos and Windows Media Center PCs, but only the cable companies' set-tops can access services other than broadcast TV, such as video-on-demand and pay-per-view. Is it finally time to open these devices and embrace actual standards and competition?" Lauren Weinstein has a cautionary blog post about the world we may be entering if this FCC initiative comes to fruition, which concludes: "I have difficulty seeing how this universe can be made to function effectively in the absence of some sort of regulatory regime to ensure transparency and fairness in situations where the Internet access providers themselves are providing their own content that directly competes with content from the external Internet."

9 of 222 comments (clear)

  1. One idea by Red+Flayer · · Score: 5, Interesting

    "I have difficulty seeing how this universe can be made to function effectively in the absence of some sort of regulatory regime to ensure transparency and fairness in situations where the Internet access providers themselves are providing their own content that directly competes with content from the external Internet."

    I see only one way that we, as consumers of content, will get a good outcome from this. And it's a messy one... We'd need to be able to have multiple content providers simultaneously. They'll competing on their service on shared content, and on the unique content they provide. It would end up being like TV before cable... you had the big networks in VHF, and a few fringe stations in UHF.

    I really don't think this is a feasible solution due to infrastructure requirements (unless the infrastructure is common), but I think it's the only way the [Internet access|Content providers] can be involved in fair competition that benefits the end-consumer.

    Say Microsoft enters into an agreement with Comcast, and Comcast starts delaying packets for google searches. Fine... not much harm done, since I could "change channels" and use another ISP.

    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    1. Re:One idea by sanosuke001 · · Score: 5, Interesting

      split the content providers into two companies; one that owns the infrastructure and another that supplies the content. Then, require the infrastructure company to lease access to any company who wants it at the same price regardless of who is leasing the access.

      --
      -SaNo
  2. Re:cablecard is dead by MBCook · · Score: 4, Interesting
    That's Cable's fault. Here is my cable card experience.
    • Get Cable Cards. Despite being plug-and-play, this required an appointment with a Cable idiot.
    • Pay extra per month for my CCs so I can use the service I already pay an ungodly amount of money for
    • Have a problem with channel or two. Call up to have them fix it. It requires a reset signal be sent, which only happens once there is a tech at my place.
    • Move out, get my own place. Need CCs transferred to new account. They can't do that. They come out to replace my two cards with two NEW cards, because they are idiots. Those cards don't work, so they give me my old cards back, just like I asked in the first place. This took TWO tech visits.
    • Have cards fail, get the replaced. This requires a tech. Comcast won't let me swap them myself.
    • For the time I don't have my service? They'll give me free VOD/PPV. But I can't use that, I have Cable Cards.

    That's the short version.

    By the way, my cards, which are basically PCMCIA cards, may need replacing again. You'd think they'd know how to build a solid-state device that doesn't move for two years without it dieing, but they don't.

    Cables has gone out of their way to make things as difficult as possible. I'm guessing 90% of people don't even know the things are available. And with the deficits Cable has put in place (like no PPV/VOD), I'm not surprised people aren't rushing out to use them. And they don't work with Switched-Digital-Video, so any day now I may lose the option to use them.

    It failed because the FCC didn't force things nearly hard enough. They let cable drag their feet WAY too long.

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  3. CableCARD/Tuning Adapter-enabled TiVos by HTH+NE1 · · Score: 4, Informative

    When I got my first CableCARD-enabled TiVo, I was overjoyed to finally be rid of Time Warner Cable's Scientific Atlanta cable box with its mystro software designed to penalize you if you use an external device to control it to change channels precisely on time. If you started changing channels before the guide data updates for the timeslot but don't finish until after it does, you find it throwing out the initial or all the digits and either changing to the wrong channel or not changing channels at all. Though that cable box was still useful as a conduit over Firewire for recording to my desktop computer.

    OK, so maybe there were a few problems now and then, but the CableCARD experience had settled down... until TWC decided to use Switched Digital Video and required TiVo users to use their Tuning Adapters to watch certain channels. Not IR controlled though. These use USB, so at least they could handshake to ensure that the device switched properly, yes?

    No, of course not. For many of my HD channels I now have to have a second unit also recording the non-HD version of the same program in order to be sure I at least get to see the shows I want.

    Meanwhile broadcasters like Fox (KPTM 42) are setting broadcast flags on their prime-time shows, preventing me from playing back my recordings made through the cable box on my computer, their being flagged "Copy Once" instead of "Copy Freely". And this after last season doing something else that made their video non-standard so I could only access the audio stream with the computer. At least the TiVo not only still records and plays back those shows, it also still lets me transfer them to the computer for burning to DVD.

    --
    Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  4. Re:cablecard is dead by HTH+NE1 · · Score: 4, Informative

    They require a visit because they have to check to make sure they're installed only in authorized secure devices. If they let it into just one unsecured device, all their digital encrypted programming will be available for copying.

    Though when I got my second TiVo HD, I called up and the person on the phone told me I could pick them up and install them myself and save myself the roll-out cost. Turns out the people who handle the local number are not local. They handle the national call center, they don't know local policy, and just didn't want to have to do anything at the end of that day. They were even wrong about the local branch's hours.

    Also they don't have any clue about cable boxes with IEEE 1394/Firewire ports and disavow their existence.

    --
    Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  5. Re:cablecard is dead by Chyeld · · Score: 4, Insightful

    Odd isn't it. It isn't as if the cable companies chose the specs and design of the card themselves or anything (sarcasm alert, they did), how odd that supporting one would be such a PITA to them. Almost as if they were doing things half-assed just so they could say "We told you it wouldn't work and you need to use our locked down stuff instead."

  6. I predict the future.. and it's obvious by brxndxn · · Score: 4, Insightful

    The future is:

    ONE DATA PIPE!

    Voice, cable TV or the idea of 'channels', video, program guides, on-demand, the Internet.. It's all just data. The future is paying for one Internet connection.. and then paying for whatever services you want from whatever company. For example, one person might decide to have 7 cable channels they like from 7 different providers for nominal monthly fees, Internet access to accomodate, and a voip phone also.. all delivered (except for the actual Internet link) from various states or even other countries. Mr. African-American can actually watch African channels in America! Another customer might feel better having a 'package' deal where everything is delivered by one company (exactly how things are done now). Another customer might prefer Internet access from one company and a package of select channels from another company..

    So, imo, the easiest way to accomodate this is for 'cable' boxes to require Internet access. Hell.. with a decent Internet connection and a computer on every TV (getting less and less expensive or different in price than a cable box), I could just pay for cable channels I want if the damn media companies were willing to sell it directly to me.

    And, as technology progresses, the argument that it is 'innefficient' becomes more and more moot because the bandwidth required becomes more and more nominal in relation to availability.

    Of course, the entrenched entities such as Verizon and Comcast will fight against this.. because even in 'competition' they duopolistically screw the consumer.

    --
    --- We need more Ron Paul!
  7. Re:Lauren Weinstein bait... by Obfuscant · · Score: 4, Insightful
    The TiVo + CableCARD solution (which I also use, through evil Time Warner Cable) is a good one, ...

    No, it isn't. I already own three ClearQAM PCI tuner cards and a clearQAM DVD/VCR recorder (and a ClearQAM USB tuner). Why should I have to buy someone else's DVR and rent a cable card just to do exactly what I was doing a month ago? I don't mean "pretty close to", I mean "exactly".

    If I'm going to rent more crap to do what I could do 30 days ago, why shouldn't I just bend over and rent Comcast's crap? At least then I get to listen to them lie to me about why it isn't working, instead of them pointing the finger at everyone else.

    Read the Cable Act of 1992 and see if section 17 doesn't ring a bell. All you people who benefited from being able to use your own VCRs to program what you wanted when you wanted need to start calling the FCC and demanding the same capability in the new digital age.

  8. Re:cablecard is dead by awyeah · · Score: 4, Interesting

    You'll notice that most of the people whining about CableCARD in this thread use Tivo. This should tell you something about where the problem really is: millions of people use CableCARD-enabled cable boxes with no problem.

    People don't generally have problems with TiVo+CableCARD setups (once the cable company gets it set up). CableCARDs generally work fine. No, the problems are generally with the tuning adapters we're required to use. These are pieces of hardware provided by the cable company.

    In fact, the TiVos do comply with the standards quite well. Unfortunately, TiVos are one-way receivers, and don't comply with the Switched Digital Video standards, because that's not part of the CableCARD standard.

    The solution was to add the external tuning adapter, which the cable companies did a really bad job of supporting. The devices are buggy and the people on the side of the cable company had no idea how to handle them.

    Yes, the cable company-issued STBs with cable cards do work pretty well, because they have built-in two-way communications. See below as to why I won't rent a cable company DVR.

    By the way, around here, Time Warner charges TWO fees for the DVR: $7.95 "digital converter" fee, and $8.95 "DVR service" fee. That's $16.90/month for their DVR service. TiVo service is $12.95/month if you pay monthly, or $10.75/month if you pay yearly.

    Yes, there is the initial investment - even the refurbished HD TiVos are nearly $200. It's up to the end-user to decide whether that's worth it. For me... it sure was. Here's why.

    I would rent a cable company DVR if it didn't have the following problems (BTW, for techies out there, our DVRs are SA 8300HDC's running SARA):

    * It should understand that it should only record one of the same episode. e.g.: HBO plays Entourage at 10:00PM on Sundays. Then they replay the same episode several times over the next week or so. The DVR should understand that it should only record that episode once. TiVo does, but the Time Warner DVRs in this area do not.
    * It shouldn't corrupt recordings.
    * It shouldn't delete all recordings every time there's a software update.
    * I should be able to set up a series to record - not just a channel, start time, and end time.
    * I should be able to set it to record only new episodes, not repeats.

    Those are all requirements for me, and unfortunately, the cable company DVRs here simply do not do any of those things.

    Other nice things about the TiVo, but aren't requirements:

    * Setting DVR from the Internet.
    * Setting DVR from my BlackBerry.
    * YouTube on my TV.
    * NetFlix on my TV.
    * Amazon Video Store on my TV.
    * Videos from my computer on my TV.
    * RSS (Video and Audio podcasts) on my TV
    * eSATA expandability - Time Warner has the eSATA port on their DVRs shut off.

    Note: There may be DVRs from other cable systems that don't have all of these problems.

    --
    Why, no, I haven't meta-moderated lately. Thanks for asking!