Microsoft eOpen Site Down For Nearly a Week

mauriceh writes "Since Monday Dec. 7, the Microsoft eOpen license website has been mostly 'Down for Maintenance.' When we do not see this message, we still do not see most of the normal functionality. As this is Microsoft's main channel for managing and installing licenses for products such as Server, and for open license products for business, this makes the company effectively 'closed for business!' Attempts to connect to https://eopen.microsoft.com/ are redirected (after a bad certificate warning) to https://www.microsoft.com/licensing/servicecenter/sitemaintenance.html. For those who wish to activate Microsoft Business Solutions software need to obtain Software Registration keys, and these also can not be obtained, as the site http://www.microsoft.com/BusinessSolutions/MBSRegistration does not resolve; instead one gets a Microsoft Search page. Telephone calls to their support numbers for the licensing program yield either busy signals, or a message saying one should 'call back later.'"

Comments

HAHAHA

[lostinmadnez]

Hahahahaha Hahahahaha.

Re:Not doing enough...

[MyLongNickName]

I bet there is a server experiencing downtime every hour somewhere in the world causing customers pain. Lets post individual stories about it ! We can get to the next +100,000 milestone in no time.. :)

Hi. You have no clue. I am an IT manager for a mid-sized company. Microsoft FORCES me through their eOpen site for my licensing. Want to do site licensing? you use eOpen. And the site sucks. Features don't work. The navigation is a nightmare. And now, it is down. So, yes, it is a big deal.

Microsoft isn't the only company with this kind of problems. AT&T has a similar system for business contracts. We were negotiating to get a point to point T1 set up. And for a week their damn contract system was down. No one could (or would) circumvent the system. So as a consumer you are stuck. What is the commonality? In both cases it is a big company that you are practically forced to work with. So they can do whatever the hell they want and you are stuck.

So, no AC, this is not a Microsoft bash thing. it is really a big business bash thing.