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Verizon Defends Doubling of Early Termination Fee

I Don't Believe in Imaginary Property writes "Verizon is defending its decision to double its Early Termination Fee from $175 to $350 after being called to account by the FCC. They claim it's because the higher fees allow them to offer more expensive phones with a lower up-front cost (PDF), and they also say that because they pro-rate the fee depending on how much of your contract is left, they still lose money. Apparently doing something about the Verizon customer service horror stories isn't as good a way to retain customers as telling them that they have to pay several hundred dollars to leave."

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  1. Re:Here is a solution to cell phone madness by bogaboga · · Score: -1, Redundant

    Then they should also reject the arrangements currently in place for fire fighting, public education and Medicare/Medicaid etc. In our movement, we do not compel anyone to join. What we do, is to offer choice.

    Those who see the benefit of our efforts can join; those who would like to stay away can do precisely that.

    That's freedom, right?