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Simplifying Search For a Younger Audience

An article in the NY Times discusses how kids interact with search engines, which are primarily designed for adult users who are familiar with basic internet concepts. From the article: "When considering children, search engines had long focused on filtering out explicit material from results. But now, because increasing numbers of children are using search as a starting point for homework, exploration or entertainment, more engineers are looking to children for guidance on how to improve their tools. ... Stefan Weitz, director of Bing, said that for certain types of tasks, like finding a list of American presidents, people found answers 28 percent faster with a search of images rather than of text. He said that because Bing used more imagery than other search engines, it attracted more children. ... Children also tend to want to ask questions like 'Who is the president?' rather than type in a keyword. Scott Kim, chief technology officer at Ask.com, said that because as many as a third of search queries were entered as questions (up to 43 percent on Ask Kids, a variant designed for children), it had enlarged search boxes on both sites by almost 30 percent."

12 of 72 comments (clear)

  1. URLs? by MichaelSmith · · Score: 5, Informative

    My son types whatever he wants into google. He doesn't know how to type URLs. My wife and her sister are the same. If home didn't go to a search engine they would be lost. If home didn't go to google they would search for google first.

  2. Kids aren't stupid by Anonymous Coward · · Score: 5, Insightful

    Now look, the moment new tech comes onto the field, it's usually kids or other youths who, after somehow obtaining it, are the ones most comfortable with it.

    You don't hear a lot of stories about kids going "Well this newfangled contraption is far too complicated. No sirree, back to the cosmombulating gizmotron 3000 which has worked for me for the last 30 years."

    You don't need to make a "kiddy" version of the search engine. Children will learn to use the adult tools easily and will be prepared for the future. If we force them to use dumbed down versions, eventually dumbed down versions will be the norm since the next generation will be against changing it.

    1. Re:Kids aren't stupid by dkf · · Score: 4, Funny

      Later I wrongly presumed my niece, who was a sharp book-reading kid of the mouse generation, would become the 'IT support staff' of her home & I could stop handling that. Didn't work out that way. Despite daily use, she's a decidedly non-technical average user. I've remained the 'tech' guy for family and friends, more than half of which grew up with the mouse now.

      Smart kid to avoid getting stuck in a tech support role. Kudos to her.

      --
      "Little does he know, but there is no 'I' in 'Idiot'!"
    2. Re:Kids aren't stupid by bertok · · Score: 3, Interesting

      This is exactly it...

      I am a teenager, and even I can notice it. 30 seconds with a new piece of software I'm already better at than most adults 20 minutes in with the manual. They are incredulous, "How did you know how to do that?!?!" I have no explanation, it just seemed natural that that button is used for this, and if I want to do some heavy duty photo editing I'm going to need to download a crack for photoshop and etc... It just comes from growing up with technology.

      Just leave things the way they are, kids will adapt and they'll probably be better at it than most adults in 20 minutes, just like I am now.

      I have to second this.

      People assume that just because they had a hard time adapting to technology as adults, that children would have an even harder time. I've found that the opposite is true. A family friend has an AD domain for his children's PCs, and they understood the concept of a 'user', 'logging in', etc... at the age of 4 or 5! I started programming in basic when I was about 7 years old, and I could code proficiently in C++ by 13. I remember having XT-era PCs at school, and even though we had very little time assigned to use them (a few hours a month), many students learned a lot of basic skills in no time at all.

      I actually work for a department of education at the moment, and my instructions are not to "dumb down" apps too much for children. About the only thing I did was make some screen elements highlight during the "on mouse over" event, as very young children have poor hand-eye coordination. A strong visual effect helps them target and click more effectively. I've sen similar features in other "for kids" apps too.

      I collect search logs from a library app used by about 600,000 children, and they search well enough. Junior kids tend to use shorter words ("dog" and "cat" are very popular terms), but other than that, they seem to find what they're looking for relatively quickly.

  3. Stop thinking of the children! by Anonymous Coward · · Score: 3, Insightful

    And stop dumbing everything down. It used to be that entering a couple of words into a search engine gave a somewhat predictable result. Now every search engine keeps second-guessing me. "Did you mean...? We've already included the suggested results." No, if I had meant that, then I would have typed it. Some words have become almost unsearchable because search engines keep "generalizing" them to words so generic that they hardly filter anything anymore (which happens easily considering there are more languages than English and similar looking words can mean very different things). Until computers become sentient and can actually "do what I mean", I want them to do what I tell them to do, got it?

  4. clunky interfaces by seeker_1us · · Score: 4, Insightful

    He said that because Bing used more imagery than other search engines, it attracted more children.

    Funny, this is the opposite reasoning as to why I started using Google over yahoo/excite/altavista.

    All the other search providers started cluttering their pages up. Google was simple and clean and did what I wanted.

  5. Yes, make it more image-oriented by hwyhobo · · Score: 4, Funny

    After all, "Bob" was a great success.

    --
    End anonymous moderation and posting on /.
  6. Ask.com by Trepidity · · Score: 3, Interesting

    I don't think their search boxes not being big enough is the main improvement they need to work on. How about improving search results by 30% instead?

    And they've been doing this for a while too. In an interview last year, their exec mainly droned on about Ask3D, one of their many hare-brained attempts to make an "Ask X", where X is some stupid representation of results for gimmicky or audience-targeting purposes.

    In some ways, it's not totally stupid from a business point of view. Google has pretty good results (though the web's increasing noisiness and the arms race with SEO is making them maybe worse than they once were), and it's hard to beat them at that game. So competitors are inevitably trying to find other angles on which to compete, like trying to come up with results presentation that's snazzier than Google's list of links (though Google's list of links is getting more complicated in graphically subtle but quite useful ways), or special versions like "Ask Kids" to try to convince niche audiences that they need something special for them rather than a general-purpose search engine. But I'm not really convinced there's anything to these attempts.

    1. Re:Ask.com by Mark+Trade · · Score: 3, Interesting

      I don't think their search boxes not being big enough is the main improvement they need to work on.

      In fact, there is empirical evidence that supports your idea: the average web search query is about 3 words long (depending on which search engine was examined, this varies +- 1 or so).

      For example, see this paper: http://portal.acm.org/citation.cfm?id=281250.281253&coll=ACM&dl=ACM&CFID=68253875&CFTOKEN=24736044

  7. Re:Google by beelsebob · · Score: 4, Insightful

    I was going to say... How can you be 28% faster with an image search, when you type "list of am" into google, it predicts you want american presidents, and then comes up with wikipedia's list as it's first result... That seems pretty hard to beat.

  8. Just watch them and learn how they solve things by Anonymous Coward · · Score: 3, Interesting

    I have two boys (age 2 and 4) and, by simply observing the way they learn, I can easily spot logical flaws in software or UI in general :-) For example, they tend to mix Google Earth and Network Connection panel on Win as they both use Earth-like _icon_. They can't find things on Win7 because UI and _icons changed_ (their first OS was XP). Furthermore, they manage to run application from Win Explorer by it's _order_ - not it's name since they can't read and English is not their native language anyways. They adopted multitouch UI last year in a _day_ (moving, resizing, running things) which tells more than tonns of studies. Younger boy adopts things faster because older one already "dumbs things down" to the level they can both understand.

  9. translation by mrphoton · · Score: 3, Funny

    "He said that because Bing used more imagery than other search engines, it attracted more children. ..." translation: bing is for children who have not yet leant how to set the default search engine to google.