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MS Issues Word Patch To Comply With Court Order
bennyboy64 writes "iTnews reports that Microsoft has begun offering what appears to be a patch for its popular Word software, allowing it to comply with a recent court ruling which has banned the software giant from selling patent-infringing versions of the word processing product. The workaround should put an end to a long-running dispute between Canadian i4i and Redmond, although it has hinted that the legal battle might yet take another turn."
That's not worth the electrons you used to type that sentence. Through work, I have had a "platinum" trouble ticket open with these idiots for about 6 years now. It's a pretty serious issue - documents that become corrupted either while they are being edited, or when opened and then closed. Not trivial stuff - characters just change from one thing to another. They haven't even made a decent effort to resolve it. Their solution to document corruption is to get a correct printed copy, somehow, then scan it in as a TIFF file. This from a senior tech at MS. Not only that, they have consistently been unable to get a simple NDA signed and ITAR certification so that I can give them some of the examples. The sticking point is that they seemingly can't ensure that all the people working it are US citizens. That's not asking a lot for the kind of money that my very large aerospace company pays them in support costs, for this serious an issue.
Brett