Slashdot Mirror
The Twelve Most Tarnished Brands In Tech
harrymcc writes "Polaroid, Netscape, CompuServe, Westinghouse, Heathkit — these were once among the most respected names in the technology business. They're still around, but what's happened to them is just plain sad. I took a look at the tragic fates of a dozen mighty brands that have, in one way or another, fallen on hard times."
Or how about Hyades1. Once the recipient of such moderations as "+5. Insightful" and "+5, Informative" the brand is now associated with failing to RTFA.
Your mind is clear / The things that you fear / Will fade with how much you / Believe what you hear
Any such list that doesn't include Diebold is lacking. Once a well respected manufacturer of safes, vaults, and eventually ATM machines, they now are known for creating voting machines that can't count, and in some cases have shown evidence of maliciousness in subverting the democratic process. At worst they are guilty of treason, at best they are guilty of selling useless and harmful junk. At least Microsoft at their worst is entertaining (Bob, Clippy); Diebold is disgusting.
Qxe4
3Com/USRobotics should be on this list.
You see? You see? Your stupid minds! Stupid! Stupid!
3dfx?
I think most people would blame Carly Fiorina. She effectively took HP out of the hands of the engineers who made the company great, and put it squarely into the hands the shareholders who were concerned only with short-term stock price during the dotcom bubble. She spurred a massive shift in culture that killed off the innovation that they were famous for, obliterated morale throughout the company, and generally made it an undesirable place to work. The Compaq acquisition was just one aspect of her failure.
How about Slashdot?
I know, we're the converted, but think about how Gizmodo and Engadget have changed how "Tech News" is reported.
Slashdot used to be the ONLY good place to get tech news. I remember telling someone "Slashdot is like the 'What's New' of Popular Mechanics, but free!"
I wouldn't even mention slashdot now. I'm not leaving, but I don't see any reason to convert others...
Tandy/Radio Shack is a really sad story. From the late '70s and into the mid-80s they produced a helluva lot of computers, including the Model 100, which was pretty much the first real notebook computer (compare it to the Osbornes, where you literally packed around a monster with a CRT screen). The first *nix machine I ever worked on was a Tandy 6000 with a Motorola 68000 chip, a Z80 I/O copressor, 1mb of RAM, two 20mb hard drives and a five port RS232 card. For the time, the machine kicked some serious ass, and we were using it into the mid-1990s for the multiuser accounting software, using dumb terminals. They, like Commodore, made bad decisions, like sticking with an 8bit CPU for the CoCo3 instead of moving into the 16bit world (except with their PC clones).
Last but not least, Radio Shack made some of the best beginners programming manuals out there. I learned BASIC on a 20k MC-10 (the CoCo cousin that ran a 6803 and had a chiclet keyboard), and even wrote a PacMan-like game using semigraphics mode.
The world's burning. Moped Jesus spotted on I50. Details at 11.
Funny Radio Shack story - stopped into the local store a few years ago to pick up some random connectors, etc. Before offering to help me find what I needed, was offered a cell phone and then informed that they have to special order everything on my list. I asked them what they DO offer and was basically told cell phones and a few cables.
My response: "So you're essentially a more expensive and less useful version of Best Buy?".
The guy gave me a foul look and I turned on my heel and left.
For the record, I worked at Radio Shack for a year or so way back when. You were required to take and pass training courses (on basic electrical theory and how to identify and match components such as resistors, capactors, etc) and failure to do so meant termination.
I refuse to even enter their stores anymore.
Digital Equipment Corp, DEC, digital These folks started making test equipment, rivaled IBM when the PDP and VAX systems roamed the data centers. Their customer support was a pleasure to deal with. The only time a DEC field service engineer ever told me they didn't have a part in town, he told me it was coming in on a 2:00 pm flight and he'd be at my door by 3:00. A series of management by accountants slowly dissolved the company into take over bait. Despite making quality products they faded away. The low bidder trumps all.
I think most people would blame Carly Fiorina. She effectively took HP out of the hands of the engineers who made the company great, and put it squarely into the hands the shareholders who were concerned only with short-term stock price during the dotcom bubble. She spurred a massive shift in culture that killed off the innovation that they were famous for, obliterated morale throughout the company, and generally made it an undesirable place to work. The Compaq acquisition was just one aspect of her failure.
sarcasm on
Isn't that the function of Great CEOs... first drive the company into the ground will getting multi-million dollar bonus for cost reductions and stock value, then sell it to some hedge fund at a profit of 2 or 3x the share price for all share holders, which always includes the hedge fund paying the execs to exercise their options on 10s of millions of shares, thus increasing, yet again, shareholder value. Ah..the bright side of capitalism
sarcasm off
Seriously, so many at the Executive level haven't got a clue about what their company does and to make up for it simply rely on what the bean counters are telling them.
You know they've run out of ideas and swirling around the drain when they think it's a good idea to change the name they've been using for 50 years.
Now they want to be called "The Shack".
the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff
SGI should be on that list. It was amazing to watch their death spiral in the mid-late 90s. That brand is way more tarnished than Napster (which didn't have much of a brand to tarnish).
the growth in cynicism and rebellion has not been without cause
I was on the phone with HP Premium Printer Support when the official announcement was made in their office that Carly was leaving.
All hell broke loose. People were screaming, crying, shouting for joy. It sounded like total pandemonium. It sounded like the celebrations of slaves suddenly freed from a cruel master.
It was nearly impossible to finish the call. Having worked under cruel/crazy/incompetent bosses before and known the joy of release when they move on, I couldn't help but be happy for them. HP may have never recovered but for at least a few minutes those poor folks had hope, God bless 'em.
surely SCO is the most tarnished?
-- oldthinkers unbellyfeel ingsoc
Perhaps due to no effort whatsoever made to maintain the brand, it is associated almost exclusively with one book least popular among techies.
Now the name is associated with blatantly pirated versions of books. If its current incarnation ever eeks out a profit it will certainly be sued by the entire publishing industry.
She wasn't the only one. I joined HP in 1988, and the job was horible. Donuts on Friday disapeared the week I arrived. the "HP Way" was being scuttled. I could only take it a year and a half, and then I moved on to more intresting work. The problem was that David Packard had retired from the board and no longer guided the company. It got so bad, he came out of retirement a couple years later to put HP back on track. When he passed away, there was no way to replace him. Stockholders always lean towards the likes of Carly Florina, for the reasons already described - short-term profits. It takes an genius evangelist with nearly unlimited power to keep a company great. Take a look at what's happening at Microsoft since Bill stepped back, and how the stock market follows Steve Job's health.
Anyway, I veiw all those famous brands mentioned in TFA quite differently. What they have in common is that they have faded, but that's all. Heathkit is a brand spoken even today in awe of what they did for America. Polorooid revolutionized film based photography, and faded into obscurity when their strong leadership faded. Westinghouse faded through conglomeration. What do they make now? Coffee or nuclear reactors? Netscape killed themselves, through incredible stupid and evil strategy - make the Internet so complicated that only Microsoft and Netscape could offer functional browsers... someone should be shot.
I reject the idea that a company the dies with it's market has failed. Sun Microsystems is the most amazing workstation vendor in history. They gave the world technologies that will benefit the world for generations. Just because my cell phone has more power than a 1990-vintage workstation doesn't make Sun less great. These are brands to be celebrated for what they did in their industry, not to be morned when their industry passes into history.
Celebrate failure, and then learn from it - Nolan Bushnell
Unfortunately, after a long period of thrusting its way into new markets, it sadly shrivelled into a limp entity that was incapable of further market penetration.
And then, Howard went batshit crazy, and the company went downhill. Hughes still does some pretty cool stuff, but it's nothing like that it used to be.
Hughes doesn't do anything anymore. Hughes no longer exists. My father worked for Hughes Aircraft from college graduation to retirement. The decline of Hughes Aircraft Co. had little to do with Howard going nuts. Hughes was still going full bore in the defense industry when HH died in '76. They continued to succeed until 1985, when the seeds of their destruction were sown. That's when the Feds ruled that Hughes Medical Institute, a non-profit research foundation which was essentially the "heir" to the HH fortune and owned Hughes Aircraft, had to divest themselves of the hugely profitable subsidiary to keep its non-profit status. That's when General Motors bought them and merged them with Delco Electronics to form the GM-Hughes Electronics division. At this point, Hughes was making everything from radar systems, to missiles, to satellites, to communications systems.
At any rate, GM being run by a bunch of fools and clowns, it was inevitable that the party would end. The collapse of the Soviet Union hit the defense industry pretty hard, and GM acquired General Dynamics' missile division and rolled it into Hughes. The inevitable decline was delayed by the fact that Hughes launched a profitable commercial business in '94, a satellite television business called "DirecTV"--- perhaps you've heard of it. None of this helped in the long run, though. GM was no better at operating a business sensibly then than it is now. Eventually the realized they were out of their league, and sold off the Hughes Aircraft portion of Hughes Electronics to Raytheo. The DirecTV division was sold to Rupert Murdoch. The Hughes Space and Communications division was sold to Boeing.
My father worked the last 3 years of his career as a Raytheon employee because of this. Raytheon is a company run by shitbag assholes. For decades Hughes was forced by the DoD to "second source" critical components from Raytheon. My father had years worth of stories about how the shit they'd manufacture was sloppy and not made to specs, and how it caused them interminable problems with Raytheon parts failing. When they acquired Hughes, they basically turned it into "more Raytheon". Employees were treated like shit, benefits cut to nothing, and retirees who were previously allowed to buy health insurance as part of the Hughes group plan were told to "suck it". Perhaps the world was no longer a place where a company like Hughes could exist. Perhaps only "McRaytheon" type companies can make money nowadays. All I know is that Raytheon tolerates a lot more incompetence than Hughes did, and as a result of them buying Hughes, they are now the only manufacturer of missiles in the US, and it's all done to "Raytheon qwality". Just as well, I guess. Not much air combat anymore.
So no, it really was GM that put Hughes on the chopping block, and Raytheon that finally swung the axe. The problem may have started with HH not having a will, but a bunch of Oldsmobile salesmen in $200 suits are what really killed them.
If a job's not worth doing, it's not worth doing right.