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Best Buy Abandoning "Optimization" Service?
ddillman writes "According to The Consumerist, Best Buy is apparently dropping some of its 'optimization' services, and will instead provide the 'Best Buy Software Installer,' a new tool that the company says will 'radically simplify how you set up and customize your new PC or upgrade an existing one.' Translation: instead of you paying Best Buy to delete trialware from your new PC, Best Buy will get paid by software makers to try to get you to install it. A page on the Best Buy web site states that the new installation tool will be available January 17th, and 'gives you choices and options to configure your computer, and saves you time by making it easy to discover new software, then download and install with a single click.' According to an alleged internal Best Buy document obtained by a technology blog, Best Buy stands to make an extra $5 per PC just by including BBSI."
I hate to bring cars into this (obligatory car analogy?) but it's kind of like saying that it's an opportunity to become a mechanic if the new car you buy needs a lot of "under the hood" tweaking to get to run correctly. Obviously, you can always tweak anything you buy to make it better (aftermarket parts) but the thing should be street worthy straight out of the box.
Some people don't want to be mechanics, they just want the damn thing to work after you pay lots of money for it. If they wanted to put in the effort they would have bought a kit car (newegg or other such a la carte setup) and built it themselves.
I dare say that those who visit a store such as best buy to get a computer (laptops not included, can't do much about those proprietary pieces of *grumble*) generally need a lot of hand holding. You really can't expect the people who fall into that demographic to be the kinds who want to put in a ton of effort.
Great chance for noobs to try removing crap until something breaks
Except the "noobs" don't want that. They want to play games, watch porn and get on with their lives.
"preinstalled on most PCs, except Dell and HP"
Wonder if they are going to install it on Macs.
Dave Barnes 9 breweries within walking distance of my house
Other than needing a router, cable or something else on an emergency basis, you get what you pay for at BB. I watch in amazement when I hear someone purchasing a computer and the blue shirt drone is trying to force them into buying all the extra crap.
Except the "noobs" don't want that. They want to play games, watch porn and get on with their lives.
Then wonder why their computer is getting slow, and eventually think "i should just buy a new one".
Ice Cream has no bones.
Yeah, no kidding they dropped the program. This type of fraud is called "bait and switch", and it is ILLEGAL.
I'm a 2000 man.
Because thats a broken window fallacy, by investing in new computers they wouldn't need if their current system was properly maintained they're expending money on something that could otherwise be used for the purchase of something else they do not already have, or even invest it (even if its only to the tune of a small government bond or guaranteed interest certificate style investment).
This holds double for items that have a tendancy to either be primarily imported or made primarily with imported parts.
Ice Cream has no bones.
instead of you paying Best Buy to delete trialware from your new PC, Best Buy will get paid by software makers to try to get you to install it
The summary is incorrect. As we learned in the previous Slashdot story, Best Buy's "optimization" service DID NOT delete the trialware for you. They just hid the shortcuts so that the 30-day Norton would still nag you to buy it when the time was up.
If these changes from BB mean trial trash is actually NOT installed, but rather a Best Buy app that links to the trial download, then this is absolutely a step in the right direction - especially if you can get your hands on your parents computer to uninstall the BB app before they try any of the "helpful" suggestions. Bestbuy still gets their software industry kickback to subsidize the system's low price and mom and dad's new PCs don't run like shit.
From hell's heart I fstab at /dev/hdc
Your sentiment is correct on it's face... but fact is, nowadays, people (for the most part) do not pay "lots of money for" computers. They pay near nothing, and part of the costs are subsidized by the crapware that comes on the machines. After all, how much do you think it costs to make that $299 laptop at BestBuy (hardware and OS and such)?
StarTrekPhase2 - The Five Year Mission Continues!
.' Translation: instead of you paying Best Buy to delete trialware from your new PC,
I thought the Best Buy optimization thing only removed the shortcut icons to the trialware, and didn't actually uninstall or delete any of it?
I find it actually easier to build from scratch and install from scratch than to try and figure out what Dell components are standard or not, what leads the PSU has... and get rid of all the junkware. It's cheaper, too, strangely.
I've taught a couple of friends to assemble their PCs too. The key is Adamesque: Don't panic ! If you don't try fancy coolers or other things, you won't have to touch a jumper, just be careful to lay out everything, find where it fits without having to force it, and spend half an hour calmly doing all the cables. A bit harder than Lego, but easier than Mecano or model building. And then the Windows install is fully automatic, and the Linux one should be, if you've carefully chosen your components.
The Cloud - because you don't care if your apps and data are up in the air.
How many people buy just the box when they get a computer?
People who are upgrading from an obsolete computer but already have a decent monitor and accessories? Good LCD monitors have been out long enough to outlive a PC's 18-month built-in obsolescence. My monitors turned 4 last month, no desire to replace them yet. And a 4-year-old printer will probably outlast a new disposable one...
War as we knew it was obsolete
Nothing could beat complete denial
- Emily Haines
That's true. In fact, it brings up a point where computers and cars are very similar. That is, paying more does not necessarily shield you from bullshit. My parents' friends own a Mercedes, and they hate it. While their car gets great performance, the benefits of that are outweighed by the relative lack of reliability and the high costs of repair. The same applies to "performance" computers sold by major manufacturers. You're paying for a lot of shiny plastic, and the costs of repair are going to be higher with the proprietary cases used.
We all know what to do, but we don't know how to get re-elected once we have done it