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Windows Patch Leaves Many XP Users With Blue Screens
CWmike writes "Tuesday's security updates from Microsoft have crippled Windows XP PCs with the notorious Blue Screen of Death, users have reported on the company's support forum. Complaints began early yesterday, and gained momentum throughout the day. 'I updated 11 Windows XP updates today and restarted my PC like it asked me to,' said a user identified as 'tansenroy' who kicked off a growing support thread: 'From then on, Windows cannot restart again! It is stopping at the blue screen with the following message: 'A problem has been detected and Windows has been shutdown to prevent damage to your computer.' Others joined in with similar reports. Several users posted solutions, but the one laid out by 'maxyimus' was marked by a Microsoft support engineer as the way out of the perpetual blue screens."
An MVP poster in the thread claims that KB977165 causes the problem, and that the problem only occurs on computers that have been compromised by exploit code. The patch in question patches the NT kernel executable files.
If it is true that only compromised computers blue screen then it's hard to fault Microsoft for their patch code choking when it stumbles across the exploit code.
I wonder if they are going to push out an updated patch that at least performs some sort of sanity checking before attempting to modify the files. I doubt it. They'll just pass the buck and tell users that their computers were already hosed and that the BSOD is a "feature" and that they should have re-installed the OS anyway (because we all know that once your Windows box is pwnt, the only way to deal with it is full format and re-install).
I am quadriplegic with a tracheostomy to breathe. That means no keyboard or mouse and no auditory input. I control my computer with eye movement (the only muscles I still fully control) tracked via infrared camera. Almost every system built to assist communication for people like me are built on top of WinXP. There is a Mac version I have heard of but AFAIK doesn't do full control like the one I use. There is no Linux availability at all (oh how I wish).
So I am stuck. This system is my voice and my window to the world (travel is a major production requiring a team of assistants). it controls my immediate environment (tv, lights, etc.). It represents the last bit of independence I possess. It is a Tablet so "pop in the CD isn't so easy.
I am very careful to avoid viruses and other malware (always was when i was healthy and Win32 was only a secondary OS for me then). But to be stabbed in the back would be utterly devastating to me. It could be weeks before I could get qualified help (Nerd Herd, etc. need not apply).
I have something in common with Stephen Hawking...
When I was in college, a friend of mine who lived down the hall from me came to my door one day frantically knocking. She had stored the only copy of her PhD dissertation on a floppy disk, and the disk had gotten corrupted, and she didn't know what to do.
I poked around on it for a little while, trying out a disk sector editor I had to see if I could recover anything, and I couldn't. It was just lost, period.
She ended up going dumpster-diving. She had thrown away a printed hard copy the day before, and they hadn't taken the trash away yet. She was literally in the trash dumpster, sifting through two apartment buildings' worth of trash to find it, and spent that entire night retyping it from scratch.
I felt sorry for her, and I remember thinking, "Well, I guess that's one way to learn a lesson that you'll never forget..." I was also really glad that I wasn't her significant other, because you know who would have been sifting through that dumpster.