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Google Tweaks Buzz To Tackle Privacy Concerns

CWmike writes "Just two days after launching its Buzz social networking tools, Google said Thursday night that it had tweaked the technology to address early privacy concerns. Google said in a blog post that the quick updates makes it easier for users to block access to their pages and eases the path to finding two privacy features. 'We've had plenty of feature requests, and some direct feedback,' wrote Todd Jackson, a product manager for Gmail and Google Buzz, in the blog post. 'In particular there's been concern from some people who thought their contacts were being made public without their knowledge (in particular the lists of people they follow, and the people following them). In addition, others felt they had too little control over who could follow them and were upset that they lacked the ability to block people who didn't yet have public profiles from following them.'"

9 of 153 comments (clear)

  1. Re:Tutorial about privacy before activating Buzz by cytoman · · Score: 4, Insightful
    Maybe I was not clear when I wrote it...I'm saying that there should have been an "activate Buzz" step. I know that there isn't.

    You can opt out by choosing the "turn off Buzz" link at the bottom of your Gmail page.

  2. Re:The real story by mhwombat · · Score: 3, Insightful

    Maybe she should have to explicitly add her abusive ex-husband to her list of contacts before anything is made visible to him. I hate opt-out stuff. Give me a list of "possible contacts", sorted by likelihood, blocked by default, and let me unblock them. Don't start them off unblocked!

  3. Re:The real story by QuantumG · · Score: 5, Insightful

    Well, the fact is that this person, who is clearly non-technical, was misinterpreting what she was seeing. This is the fault of the engineers for writing a crappy UI (it's called "consensus presentation" in UI class guys) but no actual harm was done. None of her private Reader posts were delivered to her abusive ex-husband or the stalkers who email her - it just looked that way because she assumed that if its in her buzz feed then it's in theirs, cause that's the way it works on Twitter/Facebook. Actually, that's not precisely true, she also confused 'follower' and 'following' in a way that makes no sense for those other two services too.

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  4. Admit it, this is exemplary customer service. by mano.m · · Score: 5, Insightful

    They released a product. They got feedback from the people who use it. They acted swiftly and concretely, fixing the product by listening to the feedback and making the user experience more relevant and comfortable. I for one wouldn't mind more companies doing the same, and not just in software.

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    Karma fed to this user will be promptly burnt. Be warned; be wary.
    1. Re:Admit it, this is exemplary customer service. by Anubis+IV · · Score: 3, Insightful

      Imagine if I was a friend of yours and I walked into your home, saw a priceless antique, and figured I'd move it into another room without consulting you or ensuring that it would arrive safely. Along the way, it breaks because I didn't take proper precautions. I then rush to superglue it back together while you ask me what just happened. I may be taking the appropriate action after the fact, but the initial action was wrong and cannot be undone because something was fundamentally lost in the process.

      They betrayed a trust that millions of people had in them by divulging private information that they were privy to. Shame on them, I say, and this is coming from someone who is normally a Google lover and early adopter of their technologies. This whole thing just left a sour taste in my mouth. There is no defense for what they did.

  5. Re:The real story by DragonWriter · · Score: 4, Insightful

    It shows more eloquently than any privacy advocate ever could why privacy is so important when "you don't have anything to hide."

    No, it doesn't. Because it specifically deals with a case where someone does have something to hide. (Also, it doesn't make sense, since, even with the way Buzz was set up before these change, had to be manually added and prominently displayed its sharing settings. And, further, it seems to be based on faulty assumptions about what the meaning of someone being a "follower" are and what they could see, anyhow.)

  6. Re:The real story by Garble+Snarky · · Score: 3, Insightful

    How about, she shouldn't be posting her home or work address on the internet? I understand that doesn't entirely solve the problem (maybe she works at a well known local company with only one location, etc), but people need to learn that when you put your information on the internet, it is no longer private. I would hope that personal email accounts continue to be private, but honestly, you are handing your information over to other people, you can't make assumptions about what they'll do with it.

  7. Google is orthogonal to privacy by flyingfsck · · Score: 4, Insightful

    Google, the company that bought Double Click. Privacy is against their business model. Nuf sed.

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  8. Re:The real story by ThePhilips · · Score: 4, Insightful

    Twitter is used for public communication.

    E-mail, Gmail is front-end of, is used for private communication.

    Why the difference is so hard to understand??

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