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NVIDIA Driver Update Causing Video Cards To Overheat In Games

After a group of StarCraft II beta testers reported technical difficulties following the installation of NVIDIA driver update 196.75, Blizzard tech support found that the update introduced fan control problems that were causing video cards to overheat in 3D applications. "This means every single 3D application (i.e. games) running these drivers is going to be exposed to overheating and in some extreme cases it will cause video card, motherboard and/or processor damage. If said motherboard, processor or graphic card is not under warranty, some gamers are in serious trouble playing intensive games such as Prototype, World of Warcraft, Farcry 3, Crysis and many other games with realistic graphics." NVIDIA said they were investigating the problem, took down links to the new drivers, and advised users to revert to 196.21 until the problem can be fixed.

28 of 155 comments (clear)

  1. Glad it didn't fry mine. by Beelzebud · · Score: 4, Interesting

    Oddly enough, I played World of Warcraft and Fallout 3 quite a bit since upgrading to these drivers, and my performance has been much better than the previous win7 64x driver. I hear the fan ramping up like it should, and the card hasn't gotten close to overheating. Maybe it's only affecting certain models. I have an 8800ultra.

    1. Re:Glad it didn't fry mine. by maxwell+demon · · Score: 2, Insightful

      While I don't know much about GPUs, I think it makes sense. AFAIK the GPU contains quite specialized hardware for certain tasks; unlike the CPU cores which are all identical generic hardware. In which case it indeed makes sense to have more units in total than can be used at once.

      To fix your CPU analogy:

      Imagine a CPU which has different types of cores. Some cores are efficient integer units, but don't do floating point. Others are very good at floating point, but only have rudimentary integer capabilities. Now floating point heavy applications usually don't do too much integer processing, and vice versa. Now imagine that some physical limitation (heat, power supply, whatever) only allows a certain number of cores to be active at the same time, but die space allows for more. Now if you put exactly as many cores on your CPU as your physical limitations allow, then you have to decide: Either you put many floating point cores on your die, then you'll have excellent floating point performance, but would suck at integer-heavy applications. Or you put many integer cores on it, then your integer performance will be great, but you'll such at FP. Or you use about the same number of integer and floating point units, and then you'll get mediocre performance for both.

      However if you put more cores on the die than you can run at the same time, then you can give the FP-heavy app many FP cores and get great FP performance (the lack of fast-integer cores won't hurt the FP-heavy app), and give the integer-heavy application many integer cores and get great integer performance (the lack of fast-FP cores won't hurt the int-heavy application).

      --
      The Tao of math: The numbers you can count are not the real numbers.
    2. Re:Glad it didn't fry mine. by Minwee · · Score: 2, Funny

      or some intern optimized a complicated piece of logic by noticing it's essentially an idle loop---a very important idle loop.

      You mean it wasn't a Speed-up Loop?

  2. Re:Wow by Anonymous Coward · · Score: 5, Funny

    Prototype, World of Warcraft, Farcry 3, Crysis

    One of these things is not like the others~

  3. Processor damage, really? by cbope · · Score: 3, Insightful

    Wait a minute... just how is an overheating graphics card causing damage to a CPU? As an EE, I'd love to hear the basis for that. Even motherboard damage is extremely unlikely, unless the card bursts into flames and torches the PCIe slot. Or the graphics card gets hot enough to re-flow solder, which then drips onto the PCIe slot or motherboard components. Not to mention most cases are vertically oriented these days. Not a chance in hell, I'd say.

    I'm not saying there isn't an issue, but it sounds like the issue is just a bit over-hyped... or someone has an agenda and just wants to bash NVIDIA.

    1. Re:Processor damage, really? by mkairys · · Score: 5, Interesting

      Laptops for example generally have the same heat pipe connected to the CPU and GPU. If one overheats, so can the other.

    2. Re:Processor damage, really? by Manip · · Score: 2, Informative

      The slot can be damaged by overheating cards, and if it is your only 16x slot then you could wind up throwing away the entire motherboard. Although typically this is more often seen when a card overheats multiple times causing the material to expand and contract until it eventually fails (as opposed to this case when cards just die).

      My only guess about CPU damage is unregulated power spikes but that is just conjecture. Plus if anything was going to get damaged by power spikes it wouldn't be the CPU it would be the RAM.

    3. Re:Processor damage, really? by mkairys · · Score: 4, Informative

      Spot on. My 8600GT started overheating in my laptop and while it survived, my CPU was hitting 105C and would shut down randomly and required the processor, motherboard and many other components to be replaced (the heat ruined the life of the battery). The GPU was holding out at the temperatures fine but because of the heat pipe it was connected to, it was cooking the CPU in the process.

  4. If it ain't broke.. by Mascot · · Score: 3, Insightful

    WoW seems an odd companion to those other games, I've always felt the CPU was the primary bottleneck in that beast, but be that as it may..

    For me, I can't recall ever solving an issue or getting noticeable performance improvements from upgrading graphics drivers. I have, however, had several issues introduced by it.

    Nowadays I stick to the old "if it works don't try to fix it" mantra, with a few exceptions. For example, I kept up-to-date for a bit after Win7 release, assuming there would be teething issues for a few revisions. If buying a bleeding edge recently released card I would also stay on top of drivers for a month or two. But other than that, just leave them be I say.

    1. Re:If it ain't broke.. by L4t3r4lu5 · · Score: 2, Informative

      The shadows implemented with v3 crippled WoW graphics performance. I have an C2Q Q6600@2.8GHz, 4GB DDRII RAM, 8800gtx running everything at max settings except shadows (blob only), 1920x1200 with min 60fps. If I turn shadows up one level I get 40 fps, full shadows bring the thing to a crawl even in open areas like The Shimmering Flats.

      I can easily see the gfx being a bottleneck with the shadows up, but other than that I agree. Loading the other players in Dala is horrid.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    2. Re:If it ain't broke.. by Mascot · · Score: 2, Interesting

      I'm not sure how GPU-Z showing me below 30% load (on an almost two year old card) is proving the point you implicitly appear to try to make..?

  5. Re:Wow realistic? by Beelzebud · · Score: 3, Insightful

    It's not realistic, but it can be a very demanding game, especially when raiding with 24 other people, and a room full of boss spells going off at once.

  6. A little more info from the story by L4t3r4lu5 · · Score: 4, Interesting

    The EVGA tool has been used to manually set fan speed to 77% to compensate. I see no reason for other low-level customisation tools (RivaTuner etc) to not behave in the same way.

    If you get a performance boost from this new driver, download RivaTuner or a similar tool and manually set the fan speed for gaming.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  7. Re:Crappy Nvidia driver has multiple issues by yacc143 · · Score: 3, Insightful

    What a stupid recommendation, I mean, they usually stop to provide updates, the moment the next model comes out.
    Consumer laptop models have seldom a life much beyond 6-12 months. Some consumer laptops can be quite useable way longer than 12 months. (and that assumes that you buy it on the first day it's out)

    Hence you are forced to use the upstream drivers.

  8. Re:Nvidia driver causing overheating? Oh really. by omglolbah · · Score: 5, Insightful

    A game should not be able to cause an overheat in a card, ever.
    The card's firmware or hardware should throttle down before damage occurs.

    If not the design is broken. Simple as that.

  9. Terrible design by QuoteMstr · · Score: 3, Insightful

    Software should not be able to destroy hardware, period. The GPU's cooling system should be designed to safety operate for sustained periods at peak load --- anything less is artificially crippling the hardware and leads to both security and reliability problems.

    Great job, NVIDIA: now, malware can not only destroy your files, but destroy your expensive graphics card as well.

    1. Re:Terrible design by Kleppy · · Score: 2, Funny

      "Software should not be able to destroy hardware, period."

      Tell that to Toyota.....

    2. Re:Terrible design by rotide · · Score: 2, Funny

      Do you care to discuss something? Or does it simply make you feel better to make fun of people that disagree with you and/or have a different opinion?

    3. Re:Terrible design by MikeBabcock · · Score: 2, Insightful

      Wanna bet? I can tell my BIOS to shut off all the case fans and not sound the overheat alarm.

      --
      - Michael T. Babcock (Yes, I blog)
  10. Re:Crappy Nvidia driver has multiple issues by scalarscience · · Score: 4, Informative

    This issue is related to automatic fan control not working due to improper registry keys, and so GPU's that run warm (9800 series for instance) can quickly overheat and potentially suffer damage. I'm having no issues with mine, but I set fan profiles manually as I'm using a machine that has a very hot MCH & fb-dimms (2008 Xeon) and don't want the gpu contributing more. However for anyone interested (and using a GT200 or at least G80/G92 on up) here's the fix: http://forums.nvidia.com/index.php?showtopic=161767

  11. Re:Wow by databyss · · Score: 2, Insightful

    Yeah... I love WoW, but Realistic Graphics?

    Those it does not have.

    --
    Hmmm witty sig or funny sig? Maybe elitest techy sig!
  12. Re:Wow by assemblerex · · Score: 2, Interesting

    You know they are workingon a beta of wow that is 100% graphics overhaul. It is probably that version.

  13. Actually, that gives me a nerdier idea by Moraelin · · Score: 2, Funny

    Playing wow while making eggs and bacon without leaving the PC?

    Actually, that sounds even better to me. It's just a watercooling block and a nozzle away from a coffee maker. Just imagine it. The non-virtual Java Machine :P

    --
    A polar bear is a cartesian bear after a coordinate transform.
  14. Far Cry 3 by Karem+Lore · · Score: 4, Informative

    Hi,

    Please do tell where I can get Far Cry 3....Unless bittorrent has seriously moved into time travel of course...

    --
    When all is said and done, nothing changes...
  15. These drivers were WHQL certified by bconway · · Score: 2, Insightful

    According to Microsoft, The Windows logo signifies the compatibility and reliability of systems and devices with Windows operating system. It gives customers confidence that your product is thoroughly tested with Microsoft-provided tools and ensures a good user experience.

    Doesn't say much about their testing, does it?

    --
    Interested in open source engine management for your Subaru?
    1. Re:These drivers were WHQL certified by Chees0rz · · Score: 2, Insightful

      The last time I had access to the WHQL test suite, it was mostly used for testing the functionality and compliance of hardware to DX9/10. I don't recall it covering any areas of 'stress.' Although I sure wasn't looking for it.

  16. Linux Users Remain Largely Unaffected by RobDude · · Score: 4, Funny

    Just sayin...

    1. Re:Linux Users Remain Largely Unaffected by Kirin+Fenrir · · Score: 3, Funny

      Just sayin...

      Yes, Tux Racer never overheats videocards!

      (I kid. Don't kill me.)

      --
      Caffeine is my anti-drug!

      Duranin - A NWN2 Roleplaying Persistent World