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6 Smartphone Keyboards Compared

Barence writes "A debate that crops up time and again is whether it's better to have a dedicated keyboard on your smartphone or whether an on-screen keyboard with text correction is adequate. Some phones with screen-based keyboards have started to provide tactile feedback, either using an ultra-quick spin of their vibration alert or, like the BlackBerry Storm2, using clever piezo-electric technology to simulate the feel of a button press. But which system works best? PC Pro's Paul Ockendon gathered six of the most popular handsets around and put them through a timed typing test to see which proved quickest and most typo-free."

16 of 161 comments (clear)

  1. Re:Debate by Raffaello · · Score: 3, Insightful

    Yes, the people who prefer not to have a physical keyboard are called iPhone users.

    Don't look now, but there are millions of us.

  2. Swype. by Karganeth · · Score: 5, Interesting

    I downloaded swype for my Nexus One and haven't looked back. It's so much faster than the old virtual keyboard for "hunt and peck". The videos of it don't do it justice. It's much easier and faster than the old ways.

  3. Re:Debate by eln · · Score: 4, Insightful

    I prefer not to have a keyboard on my smartphone because typing on a tiny keyboard, whether physical or not, is an enormous pain in the ass and I try to avoid it whenever possible. Since a tiny physical keyboard is only marginally less painful to use than the on-screen one, I'd prefer not to waste space with one.

  4. Bias? by mewsenews · · Score: 4, Insightful

    The author acknowledges that this test is barely scientific, but I'm left wondering why he didn't disclose which phone he actually uses day-to-day. The muscle memory he's built up using his primary smartphone should give a huge bias to the results.

    1. Re:Bias? by DIplomatic · · Score: 3, Insightful

      The author acknowledges that this test is barely scientific, but I'm left wondering why he didn't disclose which phone he actually uses day-to-day. The muscle memory he's built up using his primary smartphone should give a huge bias to the results.

      Not only that, but he is using out of the box phones. The predictive text-correction learns as you use it. The results would be much different for a phone that sees use.

  5. Subjective somewhat? by guruevi · · Score: 4, Insightful

    Depending on what you're used to on existing devices and who is typing, these results will vary wildly. I'm used to a physical keyboard on my phone so I have trouble whenever I try to use something else. I tried tactile feedback screens once and the vibrations felt funny making me go even slower.

    I've got a really flat, sensitive keyboard with repeat all the way up and key delay all the way down and a trackball mouse. Most people that try to type on it or use my mouse can't because the keyboard is too sensitive and they don't know what to do with the mouse (some try to move the whole unit, some just look at it and seem to poke at it). I however can type faster on it than any other keyboard and be precise in even difficult 3D shooters.

    These 'tests' really require a decent sample size of users and a decent sample size of devices with said screens. Not everybody implements the on-screen keyboard in the same way either.

    --
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  6. Re:Debate by Anonymous Coward · · Score: 4, Funny

    I could have been first post but my phone keyword is horrible!

  7. "barely scientific"? Not even that. by fuzzyfuzzyfungus · · Score: 4, Insightful

    Keyboarding, even within the context of a high quality desktop keyboard, is not a natural act. I requires nontrivial practice to achieve speed and accuracy with low mental overhead.

    Smartphone keyboards are ghastly little things, whose virtues lie more or less exclusively in being small enough to fit on smartphones. Each different one requires substantial practice and much of that practice isn't transferable between systems.

    Having one person try them all for a few minutes is line noise, it tells us nothing.

  8. Re:Debate by DIplomatic · · Score: 3, Informative
    I have a BlackBerry Storm and I swear by RIM's SureType. (That's the one with 2 letters on each soft key)

    The predictive text learns as I use the device and I can type incredibly fast on it. Lengthy correspondence is not a problem.

    It's just my preference, but now I would never use a physical keyboard. The keys are tiny and fixed, whereas on my BB they are large and can change to match whatever input I happen to need. (letters, caps, symbols, web signs)

    Just my two cents.

  9. Hardly a Significant Test by SlashdotOgre · · Score: 3, Insightful

    I'm sorry, but one person typing a short message, is not going to tell us anything significant. Furthermore we don't know his background (e.g. what types of phones/PDA's he's used in the past), or how "fat" his fingers are. At best all we know is what phone he's best at right now. The performance of the same person when they first used the phone compared to that same person after owning that type of phone for a year will differ significantly.

    If someone plans to type on their phone enough for the difference of a few seconds to matter, then they really need to compare the phones in person themselves. A significantly larger sample of people ideally who have never used a phone with a full keyboard may give some idea of which styles tend to work better on average, but that's about the most information you'll get. Whether it works best (and is comfortable) for you is something you need to try yourself.

    --
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  10. three words: by YouWantFriesWithThat · · Score: 4, Insightful

    screen real estate.

    i have a moto droid and while the onscreen keyboard is awesome and the predictive text works great, it takes up about 75% of the screen. if i am on a site (like /.) where i am going to be reading and typing with regularity it is nice to have the option to slide out a physical keyboard and get the screen back.

    1. Re:three words: by eln · · Score: 4, Insightful

      Luckily Slashdot is pretty much entirely broken on the iPhone (still!), so this issue hasn't come up.

  11. Re:Debate by clang_jangle · · Score: 4, Insightful

    If someone hammers out enough email that having a physical keyboard is a make-or-break proposition, just buy a netbook and tether.

    Speaking as one of the many millions for whom a physical keyboard is definitely a must, email is not the only reason to need a keyboard. Some of us use our phones for serious work like remote sysadmin tasks and document editing (to name just two). Both types of phones exist because different people have different needs and preferences.

    --
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  12. iUsed by natehoy · · Score: 3, Insightful

    From TFA:

    I used each phone in its default mode, as it would present to a brand-new user out of the box. I counted one error for each wrong word in the main text and for each wrong character in the phone number, web address, username and password. In every test I tried not to look at the screen and typed as quickly as I could, allowing the phone to correct any errors. I’m not the world’s fastest typist, so I’m sure some of you could easily beat the absolute times, but as a comparison between devices it’s reasonably valid.

    There's a LOT of use of the word "I" in there. Could it be that he went through an exhaustive process to determine which phone met *gasp* his own personal preferences?

    Well, Paul, that's fantastic. In fact, I happen to agree with you. But you haven't settled the "debate" for anyone but yourself. I think most (but NOT ALL) people would likely agree that a hard keyboard is really tough to beat when you want to type in a lot of text. I know typing anything into my wife's iPod Touch is, for my massively meaty paws, an exercise in utter frustration. I think entering anything more than a URL in it should be given a "circle of hell" difficulty level. And I've really honestly tried to make it work. For those apps that support rotation, the wide-format keyboard is just barely adequate, but WHY DOESN'T SAFARI SUPPORT THIS!?!?!?

    (breathes) But I digress.

    I've seen people who can absolutely whiz-bang on soft keyboards. I don't understand it, but they can. I've also seen people who (believe it or not) do not need to enter any major Tolstoy works into their mobile phone browser on a routine basis. For those people, a hard keyboard is an utter waste of what could be useful screen.

    Personally, you can have my Blackberry 8310 smartphone when you pry it from my cold, dead thumbs. Or replace it with a newer Blackberry Curve (oooh! shiny! 3G please!) or something else with a hard keyboard in a similar form factor. I don't like the postage stamp of a screen, but I enter text. A lot. And I need a physical keyboard until voice recognition stops getting me visits from HR when "I like your idea" gets transcribed as "I'll lick you my dear". I also want something durable, and slideouts seem rather breakable in my big meaty paws.

    So the wide-candybar format with a postage stamp screen is a reasonable compromise. I've been carrying it for about a year and a half now, and while there's always the "wow, if I could get a bigger screen I could have seen that", there's constantly the "oh, dear, I gotta type a whole paragraph, thank FSM for this real keyboard - wonder twin thumbs, ACTIVATE!" I can type about 1/4 to 1/2 as fast as I can on a desktop keyboard, special characters are just one extra keypress unless they are truly bizarro ones, and it just gets done what I need to get done quickly.

    J. L. Slimfingers might be able to throw an iPhone in the air and type "Moby Dick" on it while in flight before it lands. For him, a large screen format is an excellent choice.

    D. Elly Catflower might keep it in a shockproof case and only bring it out with great ceremony and lay it on a safety pad of fine Corinthian leather before using it. For her, a slideout is ideal. Lots of screen, full-on keyboard, and they'll treat it right.

    Me? Big meaty paws, a tendency to bash it against stuff, and a need to enter a lot of text. I got the Blackberry 8310, put it in a big rubbery slipcover, and put that inside an 8800-style leather case. It's at a year and a half, I don't dread typing on it, and it's still going strong with about 2 days of battery life between charges. I haven't even managed to scratch the screen (though the stick-on screen protector helps). I think I chose well.

    For me.

    Not for everyone else.

    --
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  13. Re:Blackberry by natehoy · · Score: 4, Informative

    Absolutely. My wife, she of the toothpick-sized fingers, does pretty well on her iPod Touch. She prefers my Blackberry keyboard for any sort of serious data entry, but then again she has little need for that on a phone - that's what her netbook is for.

    Personally, I can't type three consecutive letters on the iPod Touch or an iPhone without screwing it up. But I can burn through text like a sonofabitch with my Blackberry.

    --
    "This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
  14. My $.02... by sootman · · Score: 3, Interesting

    I've owned two Nokias with physical keyboards (6800 and 6820) and a BlackBerry (Curve 8330--not the best) and an iPhone, and I prefer the iPhone's virtual keyboard by far. Not so much for speed, though some basic testing by me shows they're all comparable, but for ease. The 6800 is large with plastic between the nicely-rounded keys and it's very easy to hit the right one. The 6820 is a bit smaller but the keys are also nicely rounded and typing on that is pretty easy. Both also have dedicated buttons for numbers and some punctuation--hyphen, comma, period, slash, single quote, and more are all primary buttons. Their layouts also closely mimic a PC keyboard with comma, period, slash, semicolon, quote, and equals in roughly the same spots as on a regular keyboard.

    The BlackBerry's keys are smaller and closer together and firmer than either Nokia and I find I've got to press on them with a thumbnail or the bony part of a finger to get them to register and not mash more than one key at a time, and there are no number or punctuation keys AT ALL which makes typing just about anything quite a pain.

    The iPhone only shows letters or numbers/punctuation but since it's virtual the secondary and tertiary buttons are big and easy to find, not like the tiny glyphs you get from sticking two images on one physical key. But the thing I like most about virtual keys is that it only takes a very light tough to register a press, and the clickable area is very large, so typing with the biggest, roundest, softest part of your thumb is a cinch. And because of this, it is by far the easiest to use with one hand. (Though the split-keyboard Nokias are pretty much out of the running in this area, but the BB is similar in size and shape.)

    But anyway, that's just my experience and preference. All that matters is what works best for you.

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