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Best Buy Offers Bogus "3D Sync" Service
Token_Internet_Girl writes "Fewer than two weeks after Best Buy offered the first Full 3D HDTVs for sale in the US, its latest Sunday circular (3/21/10) promotes a Samsung 3D TV deal consisting of a 55" 3D TV, 3D capable Blu-ray player, 2 pairs of glasses, a Blu-ray movie and Geek Squad delivery and installation. The ad states the service includes TV and Blu-ray player set-up, connection to your wireless network and 'sync your 3D glasses for an amazing experience.' The package price lists the 'geek' services as a $150 value. The offer's only problem is that there is no such thing as syncing 3D glasses. They sync automatically." Here's Best Buy Corporate's response to this hilarity.
Maybe, if this was an isolated incident with Best Buy. But a quick search on Best Buy, Geek Squad, and Ripoff will get quite a few hits. I'd love to give someone the benefit of the doubt, but this is a bit of a pattern with them.
The margins on selling electronics are painfully thin (ask CircuitCity). Creating a misleading "oh but that's not how we meant it" as they sell low value for the money services is a common thread for electronics retailers.
Read the article not just the blurb....
"HD Guru called three Best Buy stores. After confirming each employee received training on 3D TVs and installation services, we asked them to explain the process of “syncing” the 3D glasses. We received three different but oddly similar responses.
Blue shirt one said the glasses need to be synced with the Blu-ray player. The second geek referred to the 3D glasses needing to sync to the player via the USB port within the glasses, an impossible feat as there is no USB port on the glasses. The third stated the need to acquire the glasses’ IP address to sync with the Blu-ray player. There is no IP address for 3D glasses; they have no connectivity to the Internet or network. The Samsung battery powered glasses “sync” to the 3D content wirelessly via an infra-red pulse emitted by the TV."
Best Buy has a consistent record of the same issue. How you choose to look at it is one of three things. 1. Their "experts" are worthless and don't know anything, 2. They are intentional trying to defraud consumers, or 3, they assume consumers are all retarded and wouldn't understand something explained to them in clear English. You can choose the one you want to believe. One or all of them are true.
"Great masses of people will more easily fall victims to a great lie than to a small one." -Hitler Question everything.