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Microsoft Refuses To Patch Rootkit-Compromised XP Machines
Barence writes "Microsoft has revealed that its latest round of patches won't install on XP machines if they're infected with a rootkit. In February, a security patch left some XP users complaining of endless reboots and Blue Screens of Death. An investigation followed and Microsoft discovered the problems occurred on machines infected with the Alureon rootkit, which interacted badly with patch KB977165 for the Windows kernel. Now Microsoft is blocking PCs with the rootkit from receiving its new patches. 'This security update includes package-detection logic that prevents the installation of the security update if certain abnormal conditions exist on 32-bit systems,' Microsoft cautions in the patch notes."
You don't know how software development and pointers work, do you?
To many users, a computer works by doing what they tell it to do, and that's plenty for them to know. "How computers work" is a very broad statement that could mean a number of things that you don't address in the statements following your first one.
It also makes you sound condescending.