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Why Making Money From Free Software Matters

Glyn Moody sends in what could be a watershed article, if the recording and movie industries are paying attention. "People have been making money from free software ever since Richard Stallman started selling GNU Emacs on tapes for $150 a pop. That's been good for hackers, who have often managed to make a living from their coding by working for one of the startups based around free software. And as companies like Red Hat and Google have grown in size and profitability, so have the credibility and clout of free software. But there is another reason why the success of these new kinds of businesses is so crucial: in many respects they offer a glimpse of coming shifts in other industries that need to grapple with the conundrum of how to make money from goods that are freely available. In particular, they offer the music and film industries an example of an alternative to fighting people's natural instinct to share digital abundance, by making money from new scarcities."

22 of 224 comments (clear)

  1. Generational turnover by paiute · · Score: 4, Interesting

    It is human nature to dig in one's ideological heels against change, especially when money is involved. Substantial changes or the oft-cited paradigm shift often have to wait for an older generation to die off.

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    1. Re:Generational turnover by Stenchwarrior · · Score: 4, Insightful

      I agree with you. This is off topic, but I wonder if there is evolutionary value in resisting change? Maybe to make sure that which is new stands a rigorous test to ensure it has a rightful place in history? Or perhaps to challenge our already set ways and give strength to existing process?

      Google, here I come...

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    2. Re:Generational turnover by fuzzyfuzzyfungus · · Score: 5, Insightful

      Oh, definitely. Two main things:

      Assuming that you are the incumbent(whether The top dog, or just one of the people for whom the status quo is working quite well, thanks), every day you successfully delay change is another day of profit rather than loss, and risk rather than security. There may be a point where you cut your own throat by resisting change(either the cost of resistance simply becomes too high, and consumes all your profits, or your resistance actively precludes your taking advantage of certain options in the changed future); but until you reach that point, a rearguard action is totally rational, even if it is inevitably doomed on the medium to long timescale. The degree to which rearguard actions are logical is increased if you have access to overt or covert subsidies. In the media case, they've been very effective in lobbying for copyright infringement, and its tools, to be ever more criminalized and, once criminalized, made a greater law enforcement priority. Fighting change is always cost effective when you are using somebody else's money...

      Second is that change is only really inevitable in hindsight. Many changes have been successfully fought, even though their proponents were convinced of their inevitability. Incumbents who don't fight change don't remain incumbents for as long as incumbents who do; because almost any change, unless it is truly structurally unsound, can push you over unless you push back; but only a relative few changes are irresistible(and, even in those cases, see point 1).

      On the minus side, I would be rather more surprised to see a net positive value in change resistance("net positive" in the "overall value across a society" sense from econ). Incumbents, by virtue of being incumbents, so very often have access to other people's money with which to fight change. Therefore, it is logical to suspect that(because of that effective subsidy) a greater-than-socially-optimal amount of change-resistance is generated. Further, all but the most dramatic innovations have a period of manifest inferiority to existing, well-polished, methods. During this period, they can be smothered in the cradle at comparatively low cost.

  2. Fundamentally different things, though by BadAnalogyGuy · · Score: 5, Insightful

    You can't really equate software and music/movies. Music and Movies are consumable products. You get it, you consume it. Maybe you watch it or listen to it more than once, but it's the rare consumer that uses the media as the means to an end.

    Software is typically a means to an end. You don't install Linux just to have Linux. You install it because you want to do something with it. Same with web browsers, office suites, and just about any other software. The exception would be games which are meant to be consumed similarly to movies and music. But on the whole, most software is meant to help you create something else. Whether it be a resume, a presentation, a spreadsheet, even more software, the software exists as a tool, not a thing to be enjoyed in and of itself.

    That's why it doesn't make sense to compare the music/movie industry to the general free software industry. The media industry is involved in making consumables, and that means they provide a finished product to the customer. The software industry provides tools which have ample room for customization and service work. The two industries start from different premises, so that's why software can be free whereas media cannot.

    If you want to compare the industries, it makes sense to compare the media industry to the niche game software industry. But here you'll find very similar actions. Anti-piracy is the norm. Expensive packaged software (or downloadable paid software) and expensive CDs/DVDs are analogous. Even the antagonistic attitude between the customers and the producers is similar. It's just inherent in any industry that needs to protect its IP because that is precisely what it is selling.

    1. Re:Fundamentally different things, though by betterunixthanunix · · Score: 5, Insightful

      Actually, movie and music companies make a lot of money selling usage rights, to each other and to advertisers. Whenever you hear a well known song in a movie, the studio that produced the movie had to pay some music company for the rights to use the song like that. Likewise with commercials, or MacDonald's using movie characters for kids meal toys, and so forth. "Consumables" are not the be-all and end-all of music and movies.

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    2. Re:Fundamentally different things, though by Anonymous Coward · · Score: 5, Insightful

      "You can't really equate software and music/movies. Music and Movies are consumable products. You get it, you consume it. Maybe you watch it or listen to it more than once, but it's the rare consumer that uses the media as the means to an end"

      That's always been the trouble with `software', it don't ever wear out. The producers of the software would like if it was a consumable product like movies, which is why they would like to move us to software-as-a-service, in the Cloud.

    3. Re:Fundamentally different things, though by AnonymousClown · · Score: 3, Funny

      You don't install Linux just to have Linux.

      Speak for yourself. I install Linux so I can say "I have Linux at home." with an air of superiority over the Windows people and an air of non-conformity and superiority over the Apple people. It's kind of like wearing Che Guevara t-shirts only for technically inclined folks. I may do that: get some Che Guevara T-shirts, Birkenstocks, grungy shorts, and pump my fist in the air and yell "I"M STICKING IT TO THE MAN!" every time I boot up Linux. Then I can feel all good about myself.

      Yep.

      I have a really pathetic little life.

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    4. Re:Fundamentally different things, though by IBBoard · · Score: 3, Insightful

      That's also something that can't be done with music or movies. You can't give away movie sets, cameras or unmixed multi-track recordings for free.

      That depends. Some of the Blender movies do it. You can't give away physical props so easily, since they're physical, but that's a fundamental difference with physical versus digital.

    5. Re:Fundamentally different things, though by jamienk · · Score: 3, Interesting

      The conceptions of what we "do" with music and film have been limited by the sales and "IP" models. Remixing, adding/replacing tracks, mashups, even sampling, all come about as a consequence of ignoring the "consumption" model as you describe it. So does all "traditional" or "folk" music. There are places that film and music can go that we can't easily think of today. Try to come up with your own examples of what can be done. If you can't think of anything or if your ideas don't seem all that revolutionary or important, maybe you're not an artist.

    6. Re:Fundamentally different things, though by IBBoard · · Score: 3, Insightful

      If you want to compare the industries, it makes sense to compare the media industry to the niche game software industry. But here you'll find very similar actions. Anti-piracy is the norm. Expensive packaged software (or downloadable paid software) and expensive CDs/DVDs are analogous. Even the antagonistic attitude between the customers and the producers is similar. It's just inherent in any industry that needs to protect its IP because that is precisely what it is selling.

      Which "niche games" market is that? Presumably not the independent-yet-original-and-good games market like 2dBoy (World of Goo) and Stardock (Sins of a Solar Empire) compete in, where they're happy to have no or minimal DRM because pirates could be customers and customers are customers and should be treated as such.

    7. Re:Fundamentally different things, though by harlows_monkeys · · Score: 3, Insightful

      Free software doesn't have just one revenue stream, there are numerous different ways to get money. The fundamental problem is that music does not require support. Most of the revenue streams either assume you're paying for physical media or support

      I'd say the fundamental problem is that support as a revenue stream incentivizes the wrong thing. Being good at programming and being good at providing support are not the same skill. In fact, good programmers are often lousy at dealing with customers and their problems. Why should a programmer's income be based on how well he provides support, instead of how well he programs?

      Even worse, if a particular programmer is good at providing support, he makes the most money by making sure his software isn't as good as it could be. It should have bugs and problems, just as long as they aren't enough to drive people to his competitors, so that he can sell more support.

      Similarly for music. Many musicians are great in the studio, but suck at concerts. For some kinds of music, the whole notion of a concert doesn't even make sense.

      A good system for paying creative people (programmers, musicians, artists, and so on) should make their money be tied to their creative output, not some ancillary thing. Programmers should be paid to program. Musicians should be paid to make music. etc.

  3. Google is not a FOSS sofware vendor! by AnonymousClown · · Score: 4, Interesting
    RedHat sell FOSS services - pretty much all Linux and makes half their money from financial activities. RedHat is a FOSS vendor - I can't take that away from them.

    Google is a search engine that uses FOSS for it's company - it makes its money from advertising and selling non FOSS software.As a matter of fact, Google is actually a shitty FOSS company - see Sketchup and Sketchup Pro. Where's the source for those things? Hmmmm? And Sketchup Pro is pretty expensive, btw, and it's closed and proprietary program.

    All the software written by Google, how much of it is really open? Honestly.

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    RIP America

    July 4, 1776 - September 11, 2001

  4. Authorship of software is different by patSPLAT · · Score: 5, Interesting

    Thus far engineers are the only ones to directly profit from open source businesses.

    The single biggest mistake open source advocates make when envisioning a future is the assumption that successful engineering practices will be successful artist practices. You don't sample a Britney Spears song to make a longer, better Britney Spears song; you sample it for reference. Whereas when you patch emacs, you aren't referencing emacs, you are adding functionality.

    Even if an artist subscribes to the free->fame startup model, eventually the steps to monetization involve controlling the distribution of copies. For example, first Danger Mouse released the Grey Album to great acclaim, then formed Gnarls Barkley and released music in traditional commercial channels.

    While copyright is bad for engineers, it is a 300 year old legal framework designed to compensate artists. Discarding it for nothing is short sighted at best, and at worst exploitive of artists.

  5. Re:Cognitive dissonance by miffo.swe · · Score: 3, Interesting

    I think a large part of the "cognitive dissonance" stems from the fact that you get no guaranties whatsoever that said software will work. I can only talk for myself but i have a very hard time persuading myself pony up for something that may or may not work and where the seller takes no responsibility of the goods.

    The industry put themselves in this situation when they used copyrights to protect their goods (software is traded as photos, movies or books, not real products). The upside, no guaranties, is offset by the backside, nobody thinks your product is worth the money.

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  6. Re:Cognitive dissonance by hedwards · · Score: 4, Insightful

    There isn't any. The more accurate statement is 'software should be free' but if 'you want me to work on it consistently for larger periods of time you'll have to pay me.'

    It's not hard for people to find a half hour here and there to work on a project, but it becomes really difficult to find hours every week to do so without being paid. There are exceptions, but not many, and certainly not enough to support the ecosystem.

  7. Re:Cognitive dissonance by NickFortune · · Score: 5, Insightful

    I'll never understand the cognitive dissonance that makes people say 'software should be free' but at the same time 'I should get paid to work on that free software for you'.

    The software is free, the developer's time is not.

    You're free to use the software however you choose, but if you want the developer to spend his time working to your schedule, then you may have to make it worth his while.

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  8. false dichotomy by circletimessquare · · Score: 3, Insightful

    the differences you cite aren't really differences. everything is a means to an end, including music and movies: pleasure. "You install it because you want to do something with it" applies to linux. it also applies to "iron man" and beyonce

    put it this way: a hammer is not a screwdriver. but in terms of how they are acquired: bought in a store or ripped off from woodshop class, they are the same

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  9. foss is the future business model of all media by circletimessquare · · Score: 3, Interesting

    and it isn't really that revolutionary: its the same business model as broadcast television or radio

    content is free, and money is made via ancillary revenue streams. you give your music or movies away for free on the internet and you make cash from the people who show up at concert gigs (because they like your music: your mp3 files are merely advertising) or in the cinema house (the internet, like television and the vcr before it, despite all the panic, is not going to kill the cinema house)

    furthermore, this "radical" future is not the death of capitalism, it is the ultimate expression of capitalism: the marketplace, the internet, is a great equalizer. quality and quality alone becomes the dominant determinant about who triumphs and who has to keep their day job. the only people who suffer are the old media companies from the previous, now dead, era of vinyl and cellulose: they aren't needed anymore

    and don't believe their lies: when such dying distributors whine about capitalism, they actually are talking about corporatism. corporatism is a greater enemy of capitalism than communism or socialism ever can be, and this is also historically true: oligopolies and monopolies using their size and influence over legislators to warp and destroy the free market to their advantage. so if you are interested in a free market, a marketplace of competing equals, you are interested in strong government regulations which curtail the influence of the dominant players

    but this simple truth is unfortunately contrary to so much libertarian and tea party rhetoric

    on the topic of foss, and also on many other topical issues, too many people confuse the idea of capitalism and corporatism

    too many people unfortunately buy the self-serving rhetoric and the propaganda and the alligator tears of the 800 pound gorillas in the room who say they are on the side of capitalism, but who are not interested in true capitalism at all, they are in corporatism. they are interested in destroying the free market to their advantage by doing away with regulations or flat out rewriting the regulations to grandfather themselves into dominant positions in the marketplace

    are you a libertarian? are you a free market fundamentalist? are you a tea party member? then recognize this: your greatest enemy is not the government, it is large corporations. they will destroy the free market UNLESS the government is strong enough to check their power so the little guys can compete equally. the government is the enemy ONLY to the extent that large corporations have corrupted it. so fight to CHANGE the government, not destroy it, for that is far worse in the name of YOUR ideals. IN THE NAME OF THE FREE MARKET, you want and need a strong regulatory government. this really is 100% the truth. a truly free market functions only amongst equals. and since in a marketplace no one stays equal very long, you must have strong regulations to make sure the larger players don't take advantage of the smaller players. there's simply no way around that

    so in the name of true capitalism, defy the mpaa and riaa. monopolies and oligopolies are the greatest threat to capitalism, ever

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  10. Re:Cognitive dissonance by dkleinsc · · Score: 3, Interesting

    I think a large part of the "cognitive dissonance" stems from the fact that you get no guaranties whatsoever that said software will work.

    1. If I pay someone to modify an open source package for me, I can secure a guarantee from that person that it will do what I paid him to make it do. Legally, all that needs to happen is that there's a separate agreement above and beyond the requirements of the open source license that includes that guarantee. So, for instance, if the package was GPL, if someone modifies it for me, we can have an agreement that says that he's giving me the modifications with source code (as he's required to under the terms of the GPL), but also guarantees that it will do what I want it to. And this isn't a hypothetical: I've worked on projects that involved paying an outside contractor to do precisely that.

    2. Proprietary software licenses universally disavow any and all warranties including the implied warranty of merchantability and warranty of fitness for a particular purpose. You have no guarantee whatsoever that Microsoft Windows will not set your computer on fire rather than be a functioning computer operating system.

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  11. Re:Cognitive dissonance by Anonymous Coward · · Score: 4, Insightful

    Wrong. It creates an incentive for creating software that seemingly requires support, but doesn't require that support in reality. In other words, it creates an incentive to build software that is better than it looks.

  12. Re:Cognitive dissonance by Hatta · · Score: 4, Informative

    Software is not scarce, developer time is. I'll never understand the cognitive dissonance that makes people think a non-scarce resource should be treated like a scarce one.

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  13. Re:Cognitive dissonance by natehoy · · Score: 4, Insightful

    Several possibilities.

    1. The software author was contributing to a project that he/she saw their own benefits from, and therefore were compensated by the resulting product. In a few smaller projects, a single person writes code entirely for their own benefit, then releases the code because someone else might want to use it, too. In this case, their time was "free" in terms of money, they compensated themselves with the results of their own work then offered out a copy of it for others to benefit from as well.

    This, by the way, is why FOSS is often compared to "communism" (not the totalitarian kind as we've seen practiced, but the purer Marxian kind of "from each according to ability, to each according to need"). Everyone in a project like this is free to contribute whatever they can or want to, and everyone benefits from all of the contributions. Of course, where communism in the real world breaks down is in simple resource limitations - a lot of people want to take according to need, but not give according to ability. In the world of software development, you can have a very low number of givers and a very high number of takers and the model still works as long as you have some givers. And if the givers are benefiting themselves by creating what they themselves need, then they are building their own compensation.

    2. The software was written under contract for a specific company to solve a specific problem and that company is not using the software for competitive advantage, so they release the code for others to use. It can also mean that software they use themselves can be improved by others at no cost to them, so symbiotic relationships can form.

    3. The software was available in crude form and a company didn't want to reinvent the wheel, so they started with what was out there, improved it, and released the improved version as a way of "paying back" for the fact that the codebase saved them a crapload of development time. Or, in the case of a lot of projects, the company wants to sell you some hardware and they are OK with you doing other things with it once you've bought it (ie. what is now known as the Linksys WRT54GL series), so providing the source code moves more cheap generic-parts units off the shelf because the modding community wants to turn them into all sorts of crazy stuff.

    In reality, most free software is the result of multiple of the above scenarios happening.

    The fact is that while an author's time is not free, they can still give away the software under circumstances where enough people will give them small amounts of money (advertising on their download site, voluntary donations, or even kudos and appreciation to feed the ego for a spare-time project). They can also write software that benefits themselves and send it out, but if you want them to change it to suit your own needs you can offer them some money to make the changes, and the improved version can be released for all to enjoy.

    I've seen projects where the original author makes the source code available, then uses "paypal voting" for new features. "Many people have asked me for feature 'x'. It's going to take me about 8 hours to write it, and I'm out of beer and nachos. If you want me to add feature 'x', send money and tell me it's for feature 'x' - when my donations for feature 'x' hit $400, I'll write it and release it for all to enjoy."

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