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Comcast Awarded the Golden Poo Award
ISoldat53 writes "The Consumerist has awarded Comcast the Golden Poo award for the worst company in America. From the article: 'After four rounds of bloody battle against some of the most publicly reviled businesses in America, Comcast can now run up the steps of the Philadelphia Museum of Art and hold its hands high in victory — it has bested everyone else to earn the title of Worst Company In America for 2010.'"
"We'll be there between 8-12, and we'll call you the day of the appointment. If you do not answer this phone call, the appointment will be canceled." - An automated message prior to a service visit from Comcast Yea, CANCELED! So, if I'm on the phone, in the bathroom, or otherwise incapable of answering this idiotic call in a 4-hour bracket, the service is canceled. This has happened to me before, months ago, and I yelled at several people about this to no avail. Today, we actually had a service call for work... answered the phone call, and even after waiting 4 hours, they're still not here. Comcast's only success is ABSOLUTE FAILURE. Someone please take this company away.
Brush the dust off your geek card and take off your tinfoil hat for a moment and let's have a little thought experiment.
If you're a service tech, you're in a van driving from appointment to appointment, of which you may have a half-dozen or more in a single day. So, in addition to accounting for a variable amount of time to actually get from points A to B to C, you also have to account for the variable amount of time it will take to set up the service. When the rep arrived at my house, he had to not only figure out WTF the previous owner had done to the wires in the house, he had to reconnect a new wire at the box and run about 200 feet of temporary wire around the house and drill a new entry hole through the cinderblock. They're even coming back out to run a whole new, permanent line using a special digger to route it under my driveway, all included with the $100 hook-up fee.
Sure, your 2 minutes of hate makes you feel good and all, but call it what you will, installation takes time and all the complexities are simply not predictable enough to give you an exact time. Or rather, not predictable enough to give you an exact time and to avoid charging you more for the time the techs are just sitting on their thumbs. Either way, you're going to pay in time or money. I pick time. You can now commence with your regularly scheduled hate session.
No, most Americans still rightly blame the fat cats on Wall Street for this mess.
Fat cats? It'd be easier to take you seriously if you didn't use so many talking points.
It's not as if the government was forcing banks to make bad loans
What does that have to do with assigning blame at our political leaders for bailing them out?
but obviously under Bush any kind of regulation was out of the question
That's cute, trying to place all the blame on Bush, but reality is much more complicated than that. Guess who the evil Republican was that repealed glass-stiegel?
You will also note the Democrats in congress attempting to bring reform to the financial sector, but being blocked by Republicans, who are not only filibustering any bill, they are filibuster the motion to even debate the bill.
Stop falling for political theater.
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
"Troll" mod while parent's comment that "Comcast's only success is ABSOLUTE FAILURE" gets +5 "informative"? Well, it was expected for the audience, I suppose. Comcast has failings, but one of them is not the length of the window in which a service tech may arrive at the destination.