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CRTC Approves Usage Based Billing In Canada

qvatch writes with this from CBC News: "The CRTC has approved Bell Canada's request to bill Internet customers, both retail and wholesale, based on how much they download each month. The plan, known as usage-based billing, will apply to people who buy their Internet connection from Bell, or from smaller service providers that rent lines from the company, such as Teksavvy or Acanac. ... Customers using the fastest connections of five megabits per second, for example, will have a monthly allotment of 60 gigabytes, beyond which Bell will charge $1.12 per GB to a maximum of $22.50. If a customer uses more than 300 GB a month, Bell will also be able to implement an additional charge of 75 cents per gigabyte."

17 of 381 comments (clear)

  1. People are going to whine and bitch, but... by Nutria · · Score: 4, Informative

    net neutrality means "treat the ISP like a utility", and guess what???

    Most utilities (even some PPTs) sell metered service: the more you use, the more you pay.

    --
    "I don't know, therefore Aliens" Wafflebox1
    1. Re:People are going to whine and bitch, but... by cowwoc2001 · · Score: 5, Interesting

      You're wrong. If Bell was a utility then it would sell the infrastructure, not the service. Bell sells its internet service at the same cost as its competitors, but then turns around and says "If you order extra services, your internet bill will drop by $10/month". This gives them an unfair advantage over smaller companies.

      Bell should be split into two companies: one providing infrastructure and one selling services on that infrastructure. Bundling should not be allowed.

    2. Re:People are going to whine and bitch, but... by mirix · · Score: 4, Insightful

      Price it like a utility then.

      $8 "connection fee" for 100amp err... 10Mbit service

      $0.07 per GB.

      But then people that just check email would only net them $8.07... can't have that, can we?
      $1+ per GB is insane. In civilized countries you can get 3G internet for that sort of money.

      --
      Sent from my PDP-11
  2. The internet wasn't always unlimited. by LostCluster · · Score: 4, Insightful

    For those of you just joining us, it may be easy to forget the days when consumer Internet access wasn't unlimited. Dial-up connections were called "56K" but actually around 40-53K in practical use, and services like AOL and Prodigy billed by the hour to look at your e-mail, post on limited message boards, and use their clunky early Web browsers.

    Unlimited service isn't a right, it was just a trend that started when a price war broke out because there were far too many ISPs. There were even a few national ISPs back then that offered free access if you were willing to look at ads on your screen. Natural selection shut these companies down and a string of mergers leave us basically back where we started with the Bells dominant and their upstart competitors being the already-hated cable TV providers.

    If this leads to a $20 a month 5 GB at 1 Mbps plan I'd have it installed at my grandmother's house where there's no computer and no cell phone service in an instant for the family to use while we're visiting. Right now, the cheapest non-dialup plan is an $35 for 1 Mbps DSL that isn't worth it.

  3. Usage based fees? by TouchAndGo · · Score: 5, Insightful

    Unsurprisingly no mention is made of reduced fees for people consuming less bandwidth. I guess "usage based pricing" sounded better than "we're capping monthly bandwidth and charging if you go over".

  4. Re:Got it by yotto · · Score: 5, Informative

    actually it's 60+(22.5/1.12)GB, or about 80GB.

    From 0-60GB, you pay a set amount X.
    Between 60-80GB, you pay an amount between X and X+22.50
    From 80-300GB, you pay X+22.50
    Over 300GB, you pay more.

  5. Re:Got it by Anonymous Coward · · Score: 4, Insightful

    The problem is that you are a computer geek living by yourself. When you factor in the average family size of about 3 people, that 30GB usage of yours would be 90GB for a geeky family.

    At 90GB, that hits the $22.50 mark which is about 70% increase at the fees with NO additional improvement in services. What else in the IT world has rates going up without major improvements/speeds/capacity?

  6. This kind of thing by Anonymous Coward · · Score: 4, Insightful

    will only lead me to block more advertising. They eat up most of the bandwidth..

  7. Good concept, bad rates by davidwr · · Score: 5, Interesting

    What it is:

    1st bit = $X, presumably $CAN
    2nd bit through 60GB = free
    60GB - 80GB = $1.12/GB
    80GB-300GB = free
    300GB+ = $0.75/GB

    What it should be:
    First bit = $X
    2nd bit through 60GB = free
    Each GB thereafter = less than $X/60.

    In other words: consistent per-GB charge with a monthly minimum and possibly a small fixed charge, meaning your initial allowance per-GB cost is more than your per-GB cost for usage beyond your allowance.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  8. Not really affecting Bell customers... by CoffeeDog · · Score: 5, Insightful

    The real point of this is that Bell is allowed to impose this pricing on their wholesale customers, IE other ISPs that lease Bell's ADSL lines. For example my ISP is not Bell, however my ADSL line runs through a Bell DSLAM which then pushes the traffic to my ISP, thus my ISP will be forced to start billing me for usage because Bell will be billing them per GB instead of just for my line. Basically the CRTC just sounded the death knell for the smaller ISPs who stand next to no chance at competing against a giant company that already is allowed to throttle their traffic and limit bandwidth to 5Mbit, and now is allowed to set their bandwidth costs.

  9. Re:Got it by Shakrai · · Score: 4, Informative

    My new TiVo box streams Netflix in HD when available. It seems to average around 5mbit/s for the duration of the program. That works out to ~2.2 gigabytes per hour of programming.

    It's not really all that hard to exceed 20GB in this day and age. Looking back at my Cacti logs I seem to average around 55GB per month. And no, I don't download stuff for the sake of downloading it.

    --
    I want peace on earth and goodwill toward man.
    We are the United States Government! We don't do that sort of thing.
  10. Re:Got it by Korin43 · · Score: 5, Insightful

    First "Grandma who checks her email once a day" should be getting the internet for $1.99 per month with a $50 install fee.

    This is the problem. I think it makes sense that the people who use the most should pay the most, but the prices only go up, not down. So if you want a fast connection but only plan to download 1 GB of data per month, you still have to pay full price, but now the ISPs want to say "Well we'll keep charging everyone the same price as before, but now we'll charge certain people more". In other words, it costs more, but there's no benefit for consumers.

  11. Re:Got it by Anonymous Coward · · Score: 5, Interesting

    If you look at bandwidth costs at most hosting facilities in North America it costs about $0.10/GB. The hosting providers undoubtedly make a nice profit selling bandwidth which means Bell Canada is charging over an order of magnitude more than the service costs. They also have no incentive to reduce the price.

  12. Double billing by Anonymous Coward · · Score: 5, Informative

    The structure of all this is hidden from consumers so it's pretty difficult for the average user to understand but this scheme amounts to double billing.

    These charges are for WHOLESALE clients.

    So Bell is selling ADSL access services to ISPs. Those ISPs are required to pay for a high capacity link to the Bell backbone in order to receive the traffic generated by their customers. That link between the ISP and Bell is the point where Bell used to be billing for usage. A lower volume ISP would pay for a link that could burst up to a certain speed, they would pay for the loop charge and the would pay for BANDWIDTH usage. A larger ISP may decided to pay for a dedicated link which allows full time 100% usage of the link they have paid for. They could saturate their link 24/7 and they would pay a higher price for their bandwidth fee to Bell. That is where the billing of bandwidth on a wholesale basis has occurred for years. This link is 100% dedicated to the transport of ADSL customer traffic between Bell and the ISP. It doesn't get used for any other purpose.

    Now on TOP of the fee the ISP's have already been paying to Bell for bandwidth on their dedicated link to the ADSL aggregation backbone they now want to bill the customers directly for the traffic they inject into the ADSL backbone. So they now collect a toll at the entrance to their network and the exit of the network effectively billing twice for the same ISP to customer traffic.

    If Bell feels they are not charging their wholesale ISP's enough for the bulk pipe they bought well then who's fault is that? Those pipes are on contracts and when those contracts expire they can renegotiate those rates.

    I don't understand why the CRTC is going to allow this.

    Actually I do understand why they made the decision to allow it, if you look at the makeup of the CRTC boards they are stuffed full of big telecom ex executives. The majority of power at the CRTC comes from people who used to hold jobs at the old monopoly telecoms providers. I just don't understand how they can defend their decision as their explanations seem to defy the facts.

  13. Capping vs. charging by harryjohnston · · Score: 4, Informative

    Ignoring for the moment the fact that apparently TFA is about wholesale rather than retail pricing ...

    Based on the experience in New Zealand (which faced this problem earlier than elsewhere, due to the high cost of sending data underwater) most consumers prefer a fixed bill. Nowadays, after some initial thrashing around, most ISPs offer plans where if you exceed your data cap your bandwidth is cut down to a little better than modem speed, but you don't incur any extra charges. My ISP allows you to choose to pay an extra charge to increase your cap on a given month.

    I expect eventually the rest of the world will catch up and offer similar schemes.

  14. Re:Got it by JLangbridge · · Score: 5, Informative

    In France, everything goes through the Internet line. I have a white box at home with SFR written on it; I plug my TV into it, my phone and my computers. I pay about 35 Euros a month for unlimited national phone calls, about 40 channels and unlimited Internet, basically as fast as my line will allow it (which comes to about 8Mbit/s). There are no download quotas, no surprises, nothing. You pay to get connected, and that is how it goes. I can only imagine how much data gets transferred, between normal use, uploading/downloading files for work, listening to icecast all day long, downloading games via Impulse or Steam, watching the TV, listening to the gf spend hours on the phone with her sister and parents... No-one in France is charging additional fees, except for 3G Internet access, and even then, some of them are unlimited.

    --
    The urgent is done, the impossible is on the way, for miracles expect a small delay.
  15. Re:Got it by loraksus · · Score: 4, Insightful

    If people want to use the Internet to download massive amounts of p2p content, do they really expect they should pay the same as Grandma who checks her email once a day? Bandwidth is a finite resource, even if we don't believe it.

    Yeah, totally. And because of this move, Bell will be cutting the price of grandma's connection by 90%!

    Oh wait, it won't, because this really isn't "usage based billing", but both a money grab and an effort to cripple competition even further.
    They're charging a dollar a gig, which is quite literally thousands of times the actual cost.

    And they're allowed to cripple the speed of wholesale lines while they offer higher speeds to their direct customers.
    Never mind that they have all this leverage (in terms of infrastructure and last mile copper) because they were a monopoly until '97.

    And sadly, there are more than enough people like you out there to let the telecoms get away with pretty much anything.

    This is why our cost for broadband is about twice as much (well, even more now) as it is for people in the USA.
    http://gizmodo.com/5390014/internet-speeds-and-costs-around-the-world-shown-visually

    No, the "Canada is less dense and they have to provide to these small villages" argument does not fly because our broadband coverage of rural areas is laughably pathetic and a significant portion of small communities can't get any decent internet access.

    And it's just going to get worse, so thanks for being part of that.

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