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For Non-Profits, Common Ground vs. Raiser's Edge?

Posted by timothy on from the nope-we-lost-it-all dept.

lanimreT writes "I work at a medium-sized non-profit organization. We've been considering a switch from our current constituent relationship manager (CRM) The Raiser's Edge to Common Ground, a non-profit-focused CRM built on SalesForce. I would like to hear from other organizations that have already done this. What features are present in Raiser's Edge but missing in Common Ground? Is your workflow improved by the new software? If you had it to do over again, would you make the switch?"

1 of 97 comments (clear)

  1. Re:heh by metrometro · · Score: 5, Interesting

    > I wonder what it would take to tweak a FOSS solution to fit this need.

    Uh, yeah. Done. The FOSS answer to this is called CiviCRM. Works pretty well, but it's always a question of meeting organization needs to the tech solution -- YMMV. http://civicrm.org/aboutcivicrm

    My org (nonprofit, ~1.5M annual budget, data creators) uses Salesforce.com, which is donated to us gratis by the Salesforce Foundation. Saelsforce.com is the shit. Common Ground is just a rebranded version of Salesforce.com, presumably because people in the social sector are opposed to both sales and force.